Bright Horizons Richmond Queen's Road Day Nursery and Preschool

Inspection of Bright Horizons Richmond Queen's Road Day Nursery and Preschool C/o Marshgate Primary School, 157 Queens Road, Richmond, Surrey TW10 6HY

p.1

Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Overall effectiveness at previous inspection Requires improvement

p.1

The provision is good

Children joyfully arrive at this welcoming nursery. They settle in quickly when they first start and develop positive and trusting relationships with their key person and other staff. Children are happy and safe in the setting. They are always ready to learn and explore. Children show a positive approach to their learning, and staff have high expectations of them. All children develop a range of skills that prepare them for the next stage of learning. They present a high level of concentration as they engage in their favourite activities. For example, toddlers enjoy painting, and pre-school children create and excitedly talk about a detailed map of their 'dinosaur land'.

p.2

The provision is good

Children are active and regularly learn in the fresh air. Toddlers enjoy hill climbing, balancing and going through the tunnels. Other children test their physical abilities on the climbing frame. Children learn to respect and value each other's differences. They behave well and receive praise from staff for sharing and using their 'kind hands'. Children develop a high level of independence and follow good hygiene routines. They use their imagination as they explore and talk about the smell of herbs they use for their pretend meals and play dough. Children who speak English as an additional language benefit from hearing their home language from staff as they play. This helps them to build on their communication and language skills.

p.2

need to do better?

n The new manager has made significant changes to improve the overall quality of the provision. She leads her staff team with enthusiasm and places a high focus on their well-being. The manager motivates her staff team to carry out their roles effectively. Staff feel very supported in their roles, including through guidance, training and supervisions. However, some less-experienced staff need greater support to build on their knowledge and skills, in order to provide high- quality learning experiences for children. n The manager develops close partnerships with parents. She ensures they are informed about their child's learning journey every step of the way. For example, parents attend regular meetings to discuss their child's learning and their next steps. This helps to provide consistency in children's learning and prepares them well for when they move on, including within the nursery. n Parents speak highly of the new manager and appreciate her innovative ways of

p.2

need to do better?

effective information sharing. They are now able to enter the nursery following the COVID-19 pandemic and enjoy attending events, such as 'stay and play' sessions. n The manager develops shared communication with staff from other settings that children attend. This helps to deliver consistency in children's care and learning. n Staff know children well. They monitor children's progress from the start and

p.2

need to do better?

Preschool 12 October 2022 carry out regular assessments of their learning. Staff implement a high-quality curriculum. All children, including those who speak English as an additional language, progress well from their starting points. n Staff consider children's interests and abilities as they plan a range of motivating learning experiences. However, on occasions, staff miss the opportunities to extend and challenge children in their learning. For example, during the science experiment, although children join in with excitement, staff do not help them to understand why some items sink and some float in different amounts of water. n Staff are kind and caring. They meet children's individual needs well. Staff communicate effectively with one another, to support children when they move between the rooms. n Staff hold meaningful conversations with children during play. Children confidently discuss where different animals live. They identify the names of

p.2

need to do better?

colours and learn to count in sequence. n Toddlers enjoy nursery rhymes and join in with actions. All children develop a love for books and listen to the stories with excitement. Pre-school children can identify their names and make marks freely. This supports their early literacy skills in preparation for school. n Leaders and managers have effective procedures in place to ensure that all staff strictly follow children's dietary requirements. Children benefit from a healthy and nutritious diet throughout the day. This supports their good health and well- being.

p.3

Safeguarding

The arrangements for safeguarding are effective.

p.3

Safeguarding

The provider implements robust recruitment and vetting procedures to ensure staff are suitable to work with children. The manager places high focus on child protection. She ensures all leaders and staff keep up to date with current procedures in line with the local safeguarding partnership. Staff know how to recognise possible signs of abuse and know what to do should they have a concern about a child or a member of staff. They have a good understanding of all safeguarding issues. This helps to protect children's welfare. Staff are vigilant and carry out regular risk assessments to keep children safe.

p.3

should:

n build on current support for staff to ensure those with less experience receive the help they need to enhance their skills and provide high-quality learning experiences for children n use opportunities as they arise to provide appropriate challenges for children to build on their learning.

p.3

Setting details

Unique reference number EY302074 Local authority Richmond Upon Thames Inspection number 10216823 Type of provision Childcare on non-domestic premises

p.4

Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

p.4

inspection

Total number of places 66 Number of children on roll 65 Name of registered person Bright Horizons Family Solutions Limited

p.4

reference number

Telephone number 020 3906 6563 Date of previous inspection 4 November 2021

p.4

Information about this early years setting

Bright Horizons Richmond Queen's Road Day Nursery and Preschool registered in 2005. It is one of a large group of nurseries. It operates from Marshgate Primary School in Richmond, in the London Borough of Richmond upon Thames. The nursery is open from 7.30am to 6.30pm each weekday for 51 weeks of the year. It runs a breakfast and after-school club for children attending Marshgate Primary School. The out-of-school club opens from 7.30am to 9am and from 3.15pm to 6.30pm, during term time only. The nursery receives funding for the provision of free early education for children aged three and four years. It employs 16 staff. Of these, nine hold appropriate early years qualifications at level 3, and two hold qualifications at level 2.

p.4

Inspection activities

n The inspector discussed any continued impact of the pandemic with the provider and has taken that into account in their evaluation of the provider. n The inspector spoke to parents during the inspection and took account of their views. n The manager and the inspector completed a learning walk together and discussed the early years curriculum. n The inspector talked to staff and children at appropriate times during the inspection. n The inspector observed the quality of education being provided, indoors and outdoors, and assessed the impact that this was having on children's learning. n The inspector carried out a joint observation of a group activity with the manager. n The inspector spoke to the management team about the leadership and management of the setting. n The manager provided the inspector with a sample of key documentation on request.

p.5

Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

p.5

Inspection activities

Preschool 12 October 2022 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.5

Inspection activities

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.6

Inspection activities

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk

p.6

Inspection activities

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspection activities

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.6