Children's home run by Lily Residential Services Ltd

Inspection report for children’s home: 2650947 1 Registered provider: Lily Residential Services Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home was registered in November 2021 to provide care for up to two children.

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Information about this children’s home

A suitably qualified manager oversees the home. Ofsted have received an application to register this manager.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2650947 2

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Inspection date Inspection type Inspection judgement

Not previously inspected Inspection report for children’s home: 2650947 3

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Overall experiences and progress of children and young people: good

Two children are currently living in the home. They have meaningful, trusting relationships with the staff. Both are receiving the care and support they need and both are making progress from difficult starting points. Two other children moved out before this inspection. One was supported to move on to adult housing. However, the team was unable to meet the needs of the other child. Following this experience, the process of matching children to the home before they move in has improved.

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Overall experiences and progress of children and young people: good

Although new into a school year, one child’s education attendance is now at 75% compared with 19% for the last school term. Staff are exploring all avenues to secure full-time education for the other child, who has been out of education for some time. Online tutoring and educational activities are provided to try and compensate for the lack of a school placement.

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Overall experiences and progress of children and young people: good

Children appear in good physical health. Specialists, including mental health agencies, are providing additional support and assessment where needed. Children’s confidence and self-esteem are improving. Despite the efforts of the staff, one child currently refuses support to help them stop smoking. Other aspects of this child’s life have become much less risky since moving into this home.

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Overall experiences and progress of children and young people: good

Activities are offered frequently to the children. One enjoys riding a bicycle and sea swimming and they have also been camping during the school holidays. The other child spends time with family and friends. A friend has stayed overnight, and the child also enjoyed time with their friend at a large amusement park as a birthday treat.

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Overall experiences and progress of children and young people: good

Staff are sensitive to the impact of trauma and neglect on children. For example, they have already given careful consideration to plans for Christmas for the children, in recognition that this can be a difficult time for them.

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Overall experiences and progress of children and young people: good

A memory book of children’s time in the home is not well ordered. There is a risk of losing the accompanying commentary needed for photographs and items of reference.

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How well children and young people are helped and protected: good

Children feel safe in this home and can speak to staff if they have any concerns or worries. For one child, the number of missing-from-home incidents has reduced, both in frequency and the length of time missing.

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How well children and young people are helped and protected: good

Risk assessments detail effective responses to meeting children’s needs. These documents are updated on a regular basis. Regular multi-agency meetings enable Inspection report for children’s home: 2650947 4 the staff to understand and guard against any particular risks to the children in this location.

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How well children and young people are helped and protected: good

Staff have access to the support of a clinical psychologist for guidance on managing children’s behaviour. Effective behaviour management training is provided to staff. Behaviour management uses the principles of playfulness, acceptance, curiosity and empathy. Guidance, discussion and clear expectations are features of this approach. As a result, physical intervention has not been used in the home and the use of consequences is kept to a minimum.

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How well children and young people are helped and protected: good

Staff understand the principles of protecting children and know how to respond to safeguard issues.

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The effectiveness of leaders and managers: good

The manager is new in post and her application to register with Ofsted is currently being processed. She has suitable qualifications and significant experience of managing children’s homes. The manager is trusted by the staff and children.

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The effectiveness of leaders and managers: good

The home is achieving the aims and objectives as described in the statement of purpose.

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The effectiveness of leaders and managers: good

Staff receive the training, supervision and support they need to do their job effectively. The manager is keen for the staff to develop and has experience of managing performance when needed.

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The effectiveness of leaders and managers: good

The strengths and weaknesses of the home are understood, and many developments are planned. The office is to be moved upstairs to free up more space for children and reduce some of the institutional feel of the home. There are several notice boards with details and information that would not usually be on display in a home. This distracts from what is otherwise a well-furnished and maintained, comfortable environment.

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The effectiveness of leaders and managers: good

Independent monitoring takes place monthly and identifies actions for improvement. Reporting has improved and now includes details around the safeguarding of children and whether their welfare is protected.

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The effectiveness of leaders and managers: good

The organisation introduced a new electronic recording system in recent months. Some records are not well ordered, especially recruitment records. A new post has been created for a human resources assistant to address some of the recording issues. Inspection report for children’s home: 2650947 5

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Recommendations

 The registered person should ensure that the home is a homely, domestic environment throughout. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that the home’s records on each child represent a significant contribution to their life history. Staff should keep and encourage children to keep appropriate memorabilia of the time spent living at the home and help them record significant life events. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.5)  The registered person should ensure that records can be easily accessed by anyone with a legitimate need to view them and, if required, be reproduced in a legible form. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 14.2)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2650947 6

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Children’s home details

Registered provider: Lily Residential Services Ltd

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Children’s home details

Registered provider address: Spirare Ltd, Mey House, Bridport Road, Poundbury, Dorchester DT1 3QY

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Children’s home details

Responsible individual: Michael Felstead

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Inspector

Janice Hawtin, Social Care Inspector Inspection report for children’s home: 2650947 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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