Children's home run by New Beginnings Young People’s Care and Support Services Limited

Inspection report children’s home: 2554036 1 Registered provider: New Beginnings Young People’s Care and Support Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home is registered to provide care for up to two children who may experience social and emotional difficulties.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: 9 December 2021

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requires improvement to be good

Overall judgement at last inspection: good

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requires improvement to be good

Enforcement action since last inspection: none Inspection report children’s home: 2554036 2

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Inspection date Inspection type Inspection judgement

09/12/2021 Full Good Inspection report children’s home: 2554036 3

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improvement to be good

Since the last full inspection, one child has left the home and one child has moved in. At the time of the inspection, two children were living at the home.

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improvement to be good

The progress that children make is variable. One of the children living at the home is not attending education. Although staff try to support the child to engage with education, the strategies in place are not effective. Furthermore, staff cannot support the child to engage in any educational activities. As a result, not all children are making progress in education.

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improvement to be good

Staff register children with medical professionals. However, staff are not meeting one child’s specific health needs. Staff do not ensure that the child consistently takes his prescribed medication for a health condition. Therefore, the child is at risk of potential ill health.

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improvement to be good

Staff know the children well and inspectors observed positive relationships between children and staff. Staff speak warmly and knowledgably about children. As a result, children feel respected, valued and cared for.

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improvement to be good

Staff arrange for children to spend time with their families and friends. This helps children to maintain their identity and continue to see people who are important to them.

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improvement to be good

Children living at the home told inspectors that they feel safe and that they like living at the home. Children can identify an adult who they can talk to about any worries or concerns.

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improvement to be good

Staff identify risks to children and follow children’s plans and statutory guidance to keep them safe. The staff talk to the children about the risks they may face in the community. This helps children to understand how to keep safe.

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improvement to be good

Staff do not consistently use behaviour management strategies as outlined in children’s plans. On several occasions, staff have contacted the police to help them to manage incidents in the home. This does not provide children with a nurturing and homely environment. Furthermore, staff do not provide children with consistent boundaries. Therefore, children do not always know what is expected of them.

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improvement to be good

Staff share information effectively with other agencies. Health professionals told inspectors that staff understand the risks to children and that staff appropriately escalate their concerns. This is specifically in relation to children’s health. Inspection report children’s home: 2554036 4 When children are in crisis, staff use physical intervention to keep children and staff safe. Staff are trained in physical intervention techniques and use these in practice. Leaders and managers review physical intervention records, and any learning is shared with the staff team. Therefore, the number of physical restraints has reduced.

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improvement to be good

Leaders and managers respond appropriately to children’s complaints and deal with the issues raised. Leaders and managers use mediation between the children and staff to resolve issues effectively and rebuild children’s relationships with staff.

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improvement to be good

When children have been missing from home, return home interviews for children are not always carried out. Therefore, children are not provided with the opportunity to speak to somebody independent from staff at the home.

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good

There has been no registered manager in post since January 2022. Although a new manager has been appointed, he has not yet submitted his application to register with Ofsted.

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good

Staff spoken to describe supportive leaders and managers. Some staff have frequent supervision, and records demonstrate that supervision is of good quality and gives staff an opportunity to reflect on their practice. However, some staff are not receiving frequent supervision. Therefore, leaders and managers do not have clear oversight of all staff’s strengths and areas for development.

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good

Leaders and managers do not notify Ofsted of all serious incidents in the home. For example, there have been two occasions when staff contacted emergency services to manage children’s behaviour. This is a breach in regulation and means that the regulator cannot monitor the situation in the home effectively to ensure that children are safe.

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good

There is a sufficient staff team in place to care for the children living at the home. Staff rosters demonstrate that children are cared for by a consistent staff team. However, rosters do not record the actual hours worked by all staff members. This does not provide an accurate picture of when staff are working at the home.

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good

Records demonstrate that leaders and managers review incidents. However, leaders and managers need to improve their evaluation of incidents to ensure that staff can make continuous improvements in the quality of care they provide for children. This is particularly in relation to missing from home incidents.

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good

Staff receive training that meets children’s individual needs. For example, staff have had training in issues such as child sexual exploitation and radicalisation. As a result, staff have a good knowledge and skill base to safeguard children. Inspection report children’s home: 2554036 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards. The registered person(s) must comply within the given timescales.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans;

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Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding;

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Requirement Due date

take part in activities, and attend any appointments, for the purpose of meeting the child’s health and well-being needs. (Regulation 10 (1)(a)(b)(c) (2)(a)(i)(ii)(iii))

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Requirement Due date

Leaders and managers must ensure that children take all their prescribed medication. 26 October 2022

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that staff— 26 October 2022 Inspection report children’s home: 2554036 6 assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(vi)(b))

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Requirement Due date

Leaders and managers must ensure that there are clear strategies in children’s plans to reduce the risk of harm.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b))

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Requirement Due date

This relates specifically to all employees receiving regular practice-related supervision in line with what is stipulated in supervision agreements. 26 October 2022

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home.

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Requirement Due date

maintain in the home the records in Schedule 4. (Regulation 37 (3))

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Requirement Due date

The provider must demonstrate all hours that staff work on staff rosters, including managers and agency staff. 26 October 2022

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(b)(e)) 26 October 2022

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Recommendation

Inspection report children’s home: 2554036 7  The registered person should ensure that all children are given the opportunity to have an independent return home interview which is clearly recorded. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.30)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: 2554036 8

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Children’s home details

Registered provider: New Beginnings Young People’s Care and Support Services Limited

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Inspectors

Rose Maddocks, Social Care Inspector Dawn Walker, Social Care Inspector Inspection report children’s home: 2554036 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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