Children's home run by Future 19 Social Care Limited

Inspection report for children’s home - monitoring visit: 2569163 1

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Future 19 Social Care Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

A private provider owns and manages this home. The home provides care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

The home registered on 13 March 2020. It has been without a registered manager since May 2021. The former acting manager left the post in May 2022. A new manager, who has not yet applied to become the registered manager, was appointed on 4 July 2022.

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This monitoring visit

Following a full inspection in June 2022, the home was judged inadequate for a third time. This led to three compliance notices being issued under regulation 12 (the protection of children standard), regulation 13 (the leadership and management standard) and regulation 32 (fitness of workers). A decision was made to restrict accommodation to prevent further admissions to the home.

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This monitoring visit

A monitoring visit was undertaken on 8 August 2022. The inspector found that the provider had taken sufficient action to improve safeguarding practice. However, out of the three compliance notices, the provider had met only the one under regulation 12. The compliance notice under regulation 13 had only been partially met. The provider had not met the compliance notice under regulation 32. The compliance notices under regulations 13 and 32 were reissued. The notice to restrict accommodation remained in place.

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This monitoring visit

Since the last inspection, improvements have been made to the quality of children’s records and the review and evaluation of incident reports. A service development plan and management audits are now in use. The manager now has systems to identify and respond to shortfalls. Inspection report for children’s home - monitoring visit: 2569163 2 The three children who were living at the home have moved on from the home, in line with their transition plans.

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This monitoring visit

As a result, Ofsted is satisfied that the steps outlined in the compliance notice for regulation 13 have been met alongside part of the requirement for regulation 14 (the care planning standard).

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This monitoring visit

The monitoring visit in August 2022 highlighted support for agency staff as being poor. Supervision and induction programmes did not occur in a timely way. One agency worker has completed further shifts without an induction taking place. Support for agency staff has not improved.

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This monitoring visit

Safer recruitment procedures are not practised. The provider’s failure to record their review of agency staff’s documentation demonstrates a lack of thoroughness. It is not clear how they are satisfied that agency staff are safe and skilled to work with children.

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This monitoring visit

Recruitment to the home is progressing and new permanent members of staff are now working at the home. The provider has failed to embed or sustain a procedure for undertaking the required checks. An examination of the recruitment files shows that one new member of staff has a significant gap in their employment history. The provider’s failure to identify this has meant that the gap has not been explored. Rigorous recruitment checks do not take place, which places children at risk of significant harm.

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This monitoring visit

The compliance notice under regulation 32 and the notice to restrict accommodation are reissued. Eight requirements made at the full inspection have not been fully reviewed as part of this visit.

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Recent inspection history

Inspection date Inspection type Inspection judgement 27/06/2022 Full Inadequate 07/12/2021 Full Inadequate 09/08/2021 Full Inadequate Inspection report for children’s home - monitoring visit: 2569163 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6 (1)(a) (2)(c)(i))

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Requirement Due date

The registered person must implement a system to ensure that maintenance issues are identified and addressed in a timely manner. 6 November 2022

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b))

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Requirement Due date

The registered person must ensure that a thorough matching process takes place. In particular, all known risks for children must be fully assessed prior to their placement, and consideration must be given to the children already in placement. The rationale for a child’s placement being suitable must be recorded.

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Requirement Due date

The registered person must ensure that local authority care plans and children’s looked after review minutes are available in the home to inform children’s care planning. 6 November 2022 Inspection report for children’s home - monitoring visit: 2569163 4 The registered person must ensure that children’s care plans include all required current information that is pertinent to caring for the child.

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Requirement Due date

The registered person must ensure that children have transition plans in place to support their moves from the home.

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home.

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Requirement Due date

In particular the registered person must ensure that—

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Requirement Due date

a record is kept of the administration of medicine to each child. (Regulation 23 (1) (2)(c))

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Requirement Due date

The registered person must ensure that there is a record of all medication administered or offered and refused. 6 November 2022

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Requirement Due date

*The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(a)(b)(c)(d)) 6 November 2022 Inspection report for children’s home - monitoring visit: 2569163 5 The registered person must review all recruitment files and implement a procedure to demonstrate that safe recruitment practice is followed as outlined in schedule 2 of the Children’s Homes (England) Regulations 2015.

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Requirement Due date

The registered person must ensure that agency staff receive a full induction to the home.

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Requirement Due date

ensure that each employee completes an appropriate induction.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (1)(a) (4)(a)(b))

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Requirement Due date

The registered person must ensure that new staff complete an induction.

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Requirement Due date

The registered person must ensure that staff have practice- related supervision and that this takes place fortnightly for probationary staff in line with the statement of purpose and contract.

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Requirement Due date

The registered person must ensure that staff have set targets for their personal development which are reviewed in line with their current role. 6 November 2022

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Requirement Due date

The procedure to be followed in the event of an allegation of abuse or neglect must, in particular—

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Requirement Due date

provide for records to be kept of an allegation of abuse or neglect, and the action taken in response;

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Requirement Due date

describe the measures which may be necessary to protect children following an allegation of abuse or neglect. (Regulation 34 (2)(d)(e))

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Requirement Due date

The registered person must ensure that investigations are fully recorded and include the agreed learning outcomes for staff. 6 November 2022 Inspection report for children’s home - monitoring visit: 2569163 6 Subject to paragraph (6), the registered person must establish a procedure for considering complaints made by or on behalf of children.

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (1) (3))

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Requirement Due date

The registered person must ensure that there is complaints policy and procedure accessible to staff.

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Requirement Due date

The registered person must ensure that there is a record of the complainant being informed and satisfied with the outcome of the complaint. 6 November 2022

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and 6 November 2022 Inspection report for children’s home - monitoring visit: 2569163 7 make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a)(b) (5))

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Requirement Due date

The registered person must ensure that a quality of care review is completed every six months. The report must be an accurate reflection of the period accounted for and include the views of children, families and supporting professionals and an action plan for service development.

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Requirement Due date

The registered person must ensure that the quality of care review is sent to Ofsted within 28 days of being completed.

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children’s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard).

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Requirement Due date

When conducting the review, the registered person must consult, and take into account the views of, each relevant person. (Regulation 46 (1) (2))

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Requirement Due date

The registered person must ensure that the locality risk assessment is reviewed so that it is a relevant document. 6 November 2022

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Requirement Due date

*This requirement is subject to a compliance notice.

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Recommendation

 The registered person should ensure that when a child returns to the home after being missing from care or away from the home without permission, they have an opportunity to have an independent return home interview and that the outcomes are recorded (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.30) Inspection report for children’s home - monitoring visit: 2569163 8

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2569163 9

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Children’s home details

Registered provider: Future 19 Social Care Limited

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Children’s home details

Registered provider address: 9 Thorne Road, Rossington, Doncaster, Yorkshire DN1 2HJ

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Inspector

Alexandra Howitt, Social Care Inspector Inspection report for children’s home - monitoring visit: 2569163 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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