Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Inspection of Bright Horizons Surbiton Ewell Road Day Nursery and Preschool 301 Ewell Road, Surbiton, London KT6 7AB

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Inspection date: 28 July 2022 - 23 September 2022

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Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Overall effectiveness at previous inspection Not applicable

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The provision is good

Children arrive happily at the setting. They are eager to join in activities, based on their interests, with their friends. Children are warmly welcomed by staff, who join them in the activities of their choosing. Staff provide a range of healthy snacks and ensure that children have plentiful opportunities for fresh air in the garden. Children are cared for in a clean and well-maintained environment. They have continuous access to good-quality resources, which provides opportunities for children to self-initiate their play and learning.

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The provision is good

Leaders and managers have worked with staff to improve their knowledge and skills. Staff have attended training to improve their practice. This ensures that children are provided with a good-quality curriculum which supports their progress. Older children are confident and sociable. They learn through a range of interesting topics, such as making interpretations of famous artists' work. Children are confident communicators. Staff encourage children to explore their ideas and thoughts. Staff have useful discussions with children about keeping safe. Children confidently talk about things in the home which may be a risk and what they need to do to protect themselves.

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The provision is good

Toddlers and babies benefit from being cared for by nurturing staff. They enjoy multi-sensory experiences where they explore textures, such as cornflour and water play. Staff are nurturing and are quick to respond to young children's needs. For example, they recognise when children are tired and sensitively settle them down for a sleep.

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need to do better?

n Leaders and managers have introduced more effective systems to monitor the quality of the setting. This has included reviewing the arrangements for supporting children with special educational needs and/or disabilities (SEND). An identified member of staff who has completed specific training is now in place. However, systems for providing targeted support for children with SEND are still in their infancy. n Parents praise the 'lovely' staff team. They are content that their children are happy at the setting and look forward to nursery in the morning. Staff work with parents to share children's next steps for learning. Parents value this opportunity, which means that they can offer a consistent approach by supporting their children's learning at home. n Overall, staff support children's language and communication skills well. They support children's reading skills at home with a book library for children and

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need to do better?

parents. Children sit with staff enthusiastically, listening to and reading stories with full engagement. Staff sing songs with children throughout the day,

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need to do better?

28 July 2022 introducing new vocabulary. n Staff support young children's understanding of routines through visual prompts and pictorial timetables. They obtain some useful key words in children's home languages. However, staff do not use these consistently to further support children who are learning English as an additional language. n Older children have opportunities to learn important independence skills, such as serving their own meals and clearing their plates away. They capably use large utensils to serve food, skilfully use cutlery and pour their own water. These routines and experiences help children to develop independence, confidence and self-care skills, which they need for the future. n Children settle well at the setting because their key persons know them well. Staff manage younger children's personal care needs sensitively. For example, they talk and sing songs with children when they change their nappies.

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need to do better?

n Staff provide activities to help children to develop positive behaviours. For example, they use emotion cards and an emotion board to help children to label their emotions. Staff use a mirror to talk children through their facial expressions and emotions. Children learn important skills, such as turn taking. They are able to wait patiently for their friends to have a turn with popular resources.

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Safeguarding

The arrangements for safeguarding are effective.

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Safeguarding

Staff can identify if a child is at risk of possible harm and know the procedures to follow to report concerns about a child's welfare. This includes the whistle-blowing procedure. The designated leads for safeguarding and staff refresh their safeguarding knowledge. They access regular training courses and attend team meetings. Staff have a good understanding of child protection and current legislation, such as the 'Prevent' duty. Following recent incidents, risk assessment arrangements have been improved to further support children's safety in the setting. Leaders have ensured that staff have a better understanding of how to provide a safe environment and that supervision of children is effective.

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should:

n develop systems further to ensure that all children with SEND receive early identification and timely support n extend staff's knowledge and skills to enable them to support children who are learning English as an additional language as well as possible.

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Setting details

Unique reference number 2527466 Local authority Kingston upon Thames Inspection number 10208345 Type of provision Childcare on non-domestic premises

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Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

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inspection

Total number of places 85 Number of children on roll 44 Name of registered person Bright Horizons Family Solutions Limited

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reference number

Telephone number 020 3926 8400 Date of previous inspection Not applicable

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Information about this early years setting

Bright Horizons Surbiton Ewell Road Day Nursery and Preschool registered in 2019 and is located in the Royal Borough of Kingston upon Thames. The nursery opens all year round 7.30am to 6.30pm, Monday to Friday, except for bank holidays. There are 16 members of staff who work directly with the children. Of these, nine members of staff hold appropriate early years qualifications at level 2 and above. The nursery provides funded early education for two-, three- and four-year-old children.

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Inspection activities

n This was the first routine inspection the provider received since the COVID-19 pandemic began. The inspectors discussed the impact of the pandemic with the provider and have taken that into account in their evaluation of the provider. n The acting manager and the inspectors completed a learning walk together of all areas of the nursery and discussed the early years curriculum. n The inspectors talked to staff at appropriate times during the inspection and took account of their views. n The inspectors observed the quality of education being provided, indoors and outdoors, and assessed the impact this was having on children's learning. n The inspectors carried out two joint observations with the acting manager. n Parents shared their views on the setting with the inspectors. n The inspectors looked at relevant documentation and reviewed evidence of the suitability of staff working in the nursery.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

28 July 2022 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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