Children's home run by Children of the Mangrove Limited

Inspection report for children’s home: 2552579 1 Registered provider: Children of The Mangrove Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for up to four children. In its statement of purpose, the provider states that care is provided for children with emotional and/or behavioural difficulties.

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Information about this children’s home

There was one child living in the home at the time of this inspection.

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Information about this children’s home

The home registered with Ofsted on 19 November 2019.

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Information about this children’s home

The registered manager resigned in December 2020. A new manager has been appointed and her application to register with Ofsted is progressing.

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Information about this children’s home

Inspectors were aware during this inspection that a serious incident that occurred at the setting since the last inspection is under investigation by the appropriate authorities. While Ofsted does not have the power to investigate incidents of this kind, actions taken by the setting in response to the incident were considered alongside other evidence available at the time of the inspection to inform inspectors’ judgements.

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Information about this children’s home

This inspection was conducted on site and involved meetings with children, staff and managers. Email and telephone contact took place with parents, family members and placing authority social workers.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good. Inspection report for children’s home: 2552579 2 Date of last inspection: 7 June 2022

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good

Overall judgement at last inspection: inadequate

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Enforcement action since last inspection:

This children’s home was judged inadequate at the full inspection on 7 June 2022.

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Enforcement action since last inspection:

One compliance notice was issued on 16 June 2022 under regulation 13 (the leadership and management standard). Following a positive monitoring visit on 18 July 2022, the compliance notice was deemed to be met. Inspection report for children’s home: 2552579 3

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Inspection date Inspection type Inspection judgement

07/06/2022 Full Inadequate 07/07/2021 Full Good Inspection report for children’s home: 2552579 4

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Overall experiences and progress of children and young people: good

The quality of care provided to the child continues to improve. Leaders and managers have addressed the concerns raised at the last inspection. They work closely with the child’s professional network to ensure that the child receives individualised care and support.

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Overall experiences and progress of children and young people: good

The child enjoys positive and trusting relationships with staff. Staff show care, compassion and warmth towards the child. This enables the child to talk to staff about things that worry them. This ensures that the child gets the right support and helps to reduce their anxieties.

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Overall experiences and progress of children and young people: good

The child’s wishes and feelings are respected. Staff are creative and use a range of resources to enable the child to express themselves. The child’s complaints are now consistently recorded and responded to. This helps the child to feel heard and understand what action has been taken to address their concerns.

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Overall experiences and progress of children and young people: good

Staff support the child to maintain positive relationships with their family. Staff work closely with the child and their family to ensure that their time spent together is enjoyable. This helps the child to maintain important family relationships.

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Overall experiences and progress of children and young people: good

The child enjoys a range of activities that are specific to the child’s needs and plans. This gives the child structured time at home as well as opportunities to have new experiences in the community.

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How well children and young people are helped and protected: good

Safeguarding practice has improved since the last inspection. Leaders and managers work in line with the child’s plans and make safe decisions about the care provided.

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How well children and young people are helped and protected: good

Staff have a good understanding of whistle-blowing policies and procedures. Allegations or suspicion of harm are dealt with immediately and shared with the relevant agencies. This ensures that children are safe in their home.

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How well children and young people are helped and protected: good

The known and potential risks to the child are well understood by managers and staff. Risk assessments are clear and detailed. They are informed by the relevant agencies to ensure that staff take the appropriate action when required. This helps to support the child at vulnerable times and reduce risks.

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How well children and young people are helped and protected: good

Discussions with the child focus on the child’s individual needs and are in line with their plans. Staff use information about the child to plan effective discussion sessions. This helps the child to learn and develop important life skills, as well as how they can keep themselves safe. Inspection report for children’s home: 2552579 5 Behaviour management strategies are effective. Staff recognise when the child is becoming unsettled and use alternative strategies to support the child. This helps to reduce the severity of incidents and has significantly reduced the need for physical intervention. This creates a more positive environment for the child.

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The effectiveness of leaders and managers: good

Leaders and managers have worked hard to address the concerns identified at the last full inspection. They have taken effective action to ensure that the requirements raised at the previous inspection have been met.

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The effectiveness of leaders and managers: good

Communication between leaders, managers and the child’s placing authority has significantly improved. Leaders and managers work proactively with other agencies. They take onboard feedback from stakeholders and respond quickly when required. Feedback from the child’s placing social worker and parent is positive. This ensures that the child receives well-rounded and consistent care.

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The effectiveness of leaders and managers: good

Staff now receive relevant safeguarding training in line with the home’s policies. Additionally, staff now receive training specific to the needs of the child. This improves staff’s ability to recognise and act on important issues as well as improve the quality of care provided.

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The effectiveness of leaders and managers: good

Staff receive regular and effective supervision. Supervision focuses on the child’s needs, experiences and plans. Safeguarding issues are discussed, as well as staff development needs. This demonstrates effective management oversight of staff practice and development, and the progress children are making.

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The effectiveness of leaders and managers: good

Records still have some inaccuracies and are not consistently updated in a timely manner. For example, full details of the actions taken during incidents are not recorded on the incident form. This means that staff do not always have up-to-date information when working with the child. Additionally, this limits the manager’s oversight and the actions taken.

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The effectiveness of leaders and managers: good

The home’s physical environment is well maintained and safe for children. The home is warm and welcoming and has a family atmosphere. The child is supported to decorate their bedroom. This helps the child to feel comfortable in their home. Inspection report for children’s home: 2552579 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(b)(c))

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Requirement Due date

In particular, leaders and managers must ensure that children’s records are updated in a timely manner and are accurately recorded on the system. 28 October 2022

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2552579 7

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Children’s home details

Registered provider: Children of The Mangrove Limited

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Children’s home details

Registered provider address: Chester House, Fulham Green, 81-83 Fulham High Street, London SW6 3JA

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Children’s home details

Responsible individual: Knowlton Crichlow

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Inspectors

Leanne Grant, Social Care Inspector Dorothy Thompstone, Social Care Inspector Inspection report for children’s home: 2552579 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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