Children's Home run by One To One Crisis Intervention Ltd in Devon

Inspection report children’s home: 1259216 1 Registered provider: One To One Crisis Intervention Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care for one child who may experience social and/or emotional difficulties and/or learning difficulties.

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Information about this children’s home

An acting manager is in post, who is not yet registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 14 December 2021

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: 1259216 2

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Inspection date Inspection type Inspection judgement

14/12/2021 Full Good 26/09/2019 Full Good 26/11/2018 Full Good Inspection report children’s home: 1259216 3

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Overall experiences and progress of children and young people: good

Since the last inspection, one child has left the home to return to his family. From his starting point, he made significant progress and was no longer at risk of exploitation.

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Overall experiences and progress of children and young people: good

A new child now lives in the home. The home is warm and welcoming. Staff have listened to the child’s suggestions on how to decorate the home. This has increased his sense of belonging. The child has an active role in his home. He likes to cook, and he helps with a daily list of activities to keep the home running smoothly.

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Overall experiences and progress of children and young people: good

The child forms trusting relationships with staff and feels able to talk to them. The manager makes sure that the child’s needs are properly understood by other agencies. For example, staff provide up-to-date information to professionals to help them find suitable education for the child.

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Overall experiences and progress of children and young people: good

Staff keep in contact with the child’s family and arrange regular newsletters and visits.

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Overall experiences and progress of children and young people: good

Managers and staff encourage the child to get involved in local activities, including rugby training. They widen his social opportunities by taking him out with other children. They inspire the children to set up a youth forum to plan a charity event in the local community.

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How well children and young people are helped and protected: good

The manager and staff have identified effective strategies to manage incidents involving the child and to monitor the risk of him going missing from care. Staff help the child to understand the boundaries around him, and he responds well to his daily routine.

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How well children and young people are helped and protected: good

Staff have adapted risk assessments to meet the requirements of a court order which imposed restrictions on the child. The manager has refined staff’s skills to meet the child’s needs. Staff make the child feel safer and give him other strategies to manage his emotions. This has led to a reduction in the number of missing-from- care incidents.

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How well children and young people are helped and protected: good

Staff work at the child’s pace to make sure that he clearly understands risks and how to keep himself safe. For example, he has completed online safety training with staff.

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How well children and young people are helped and protected: good

Managers identify and address safeguarding issues promptly with staff. They learn from each incident and talk to the child to make sure that he knows what has happened. This approach has created a skilled team of staff around the child. Inspection report children’s home: 1259216 4

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The effectiveness of leaders and managers: good

Since the last inspection, there has been a change in manager. However, leaders made sure that this coincided with the arrival of the current child in the home. This approach reduced any disruption for the child and enabled the manager to build her team of staff around the child.

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The effectiveness of leaders and managers: good

Leaders support the manager with a mentor and with regular opportunities to review what works well for the child, such as creating a smaller core team. The manager carries out the statement of purpose. She demonstrates similar values to the wider organisation.

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The effectiveness of leaders and managers: good

Leaders and managers work effectively with other professionals to meet the child’s needs. They frequently review case records and refer to other agencies to make sure that the child’s educational and emotional health needs are supported.

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The effectiveness of leaders and managers: good

Leaders and managers listen to staff and hold regular team meetings to make sure that there is a common understanding of the main aims of the child’s plan. Records of supervision and team meetings demonstrate that the child’s views are considered and relevant training is identified. Inspection report children’s home: 1259216 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: 1259216 6

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Children’s home details

Registered provider: One To One Crisis Intervention Limited

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Children’s home details

Registered provider address: 5 Newton Road, Kingsteignton, Newton Abbot, Devon TQ12 3AL

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Inspector

Justine Hosking, Social Care Inspector Inspection report children’s home: 1259216 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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