Children's home run by Future 19 Social Care Limited

Inspection report for children’s home - monitoring visit: 2569163 1

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Information about this children’s home

A private provider owns and manages this home. The home provides care for up to three children who may have social and emotional difficulties.

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Information about this children’s home

The home was registered on 13 March 2020. The home has been without a registered manager since May 2021. The former acting manager left the post in May 2022. A new manager has been appointed with effect from 4 July 2022. The new manager has not yet submitted an application to become the registered manager.

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Information about this children’s home

Ofsted last visited the setting on 27 June 2022 to carry out a full inspection. The report is published on the Ofsted website.

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This monitoring visit

In June 2022, the home was judged inadequate for a third time. The inspector found that a lack of management oversight led to significant shortfalls in the running of the home and there were a number of regulatory breaches in relation to safeguarding children and recruitment of staff. Three compliance notices were issued under regulation 12, the protection of children, regulation 13, leadership and management, and regulation 32, fitness of workers. A decision was made to restrict accommodation to prevent further admissions.

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This monitoring visit

Since the last full inspection, the provider has appointed a new manager. The manager has undertaken a review of children’s individual risk assessments. Staff now have guidance to direct their support for children around risks that children may face. Records are made of discussions between children and staff around these issues. The manager now reviews incidents and talks with staff about how the support children receive can improve. However, of the three compliance notices, the provider has only met one, regulation 12. They have only partially met the compliance notice for regulation 13. They have not met the compliance notice for regulation 32. Inspection report for children’s home - monitoring visit: 2569163 2 At the full inspection, management oversight was poor. Monitoring systems to improve the care provided to children remain largely ineffective. Documents for auditing children’s and service records are not in use. Consequently, not all shortfalls

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This monitoring visit

are identified, or effective action taken to address these. Poor quality and ineffective leadership and management of the home does not support children’s safety and well-being.

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This monitoring visit

Children’s care is not thoroughly planned. Not all local authority documentation is in place and children’s care plans do not include current information about the child. For example, they do not provide details on how children’s imminent moves from the home progress or the support children are to receive around this. The requirement made at the full inspection for regulation 14 relating to planning children’s care has not been met.

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This monitoring visit

Furthermore, some children’s records contain inaccurate information. This does not provide staff with guidance on how to look after children or prepare children for their next steps.

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This monitoring visit

The recording of children’s prescribed medication remains poor. As a result, it is unclear whether staff are promoting one child’s physical health needs. The requirement made at the full inspection for regulation 23 relating to medication management has not been met.

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This monitoring visit

The recruitment practice is still not effective. A lack of rigour means there are gaps relating to the employment history and references for agency workers and new staff. This does not demonstrate that children are being cared for by skilled and safe staff, which places children at risk of significant harm.

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This monitoring visit

Supervision for new workers has not occurred within the agreed timescales, and induction programmes are not completed in a timely way. Agency workers, new staff and the new manager do not receive the correct support to complete their role. The failure to have these discussions and checks means that the quality of care that children receive is not reviewed, and the requirement made at the full inspection for regulation 33 relating to the induction and supervision of staff has not been met.

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This monitoring visit

In summary, the compliance notices for regulation 13 and 32 are reissued. The notice to restrict accommodation remains. Five requirements made at the full inspection have not been reviewed as part of this monitoring visit. Inspection report for children’s home - monitoring visit: 2569163 3

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Recent inspection history

Inspection date Inspection type Inspection judgement 27/06/2022 Full Inadequate 07/12/2021 Full Inadequate 09/08/2021 Full Inadequate Inspection report for children’s home - monitoring visit: 2569163 4

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Statutory Requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6 (1)(a) (2)(c)(i))

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Requirement Due date

The registered person must implement a system to ensure that maintenance issues are identified and addressed in a timely manner. 18 September

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child; 18 September Inspection report for children’s home - monitoring visit: 2569163 5 ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met; and

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Requirement Due date

feedback on the experiences of children, including complaints received; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(e)(f)(g)(i)(ii)(h))

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Requirement Due date

The registered person must ensure that there are robust monitoring systems to gain an oversight of the care provided to children. These systems should provide effective analysis of plans, staff practice and recording. Where shortfalls are identified, leaders must take effective action to address these.

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Requirement Due date

The registered person must ensure that all plans for children are clearly recorded, updated and correct.

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The care planning standard is that children—

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receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b))

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Requirement Due date

The registered person must ensure that a thorough matching process takes place before children move in to the home. In particular, ensure that all known risks for children are fully assessed before they move in to the home. This assessment 18 September Inspection report for children’s home - monitoring visit: 2569163 6 should consider the children already living in the home. The rationale as to why the home is a suitable placement for the child should also be recorded.

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Requirement Due date

The registered person must ensure that local authority care plans and children’s placement-review minutes are available in the home to inform children’s care planning.

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Requirement Due date

The registered person must ensure that children’s care plans include all required current information pertinent to caring for the child.

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Requirement Due date

The registered person must ensure that children have transition plans in place to support their moves from the home.

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home.

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Requirement Due date

In particular the registered person must ensure that—

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Requirement Due date

a record is kept of the administration of medicine to each child. (Regulation 23 (1) (2)(c))

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Requirement Due date

The registered person must ensure that there is a record of all medication administered to children, including recording if it is offered and/or refused. 18 September

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Requirement Due date

*The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character; 18 September Inspection report for children’s home - monitoring visit: 2569163 7 the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(a)(b)(c)(d))

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Requirement Due date

The registered person must review all recruitment files to ensure that they have followed safe recruitment practice as outlined in schedule 2 of the Children’s Homes (England) Regulations 2015.

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Requirement Due date

The registered person must ensure that references for agency workers are obtained, verified and recorded as such.

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Requirement Due date

The registered person must ensure that agency staff receive a full induction to the home.

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ensure that each employee completes an appropriate induction.

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Requirement Due date

The registered person must ensure that all employees—

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undertake appropriate continuing professional development; and

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (1)(a) (4)(a)(b))

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Requirement Due date

The registered person must ensure that new staff complete an induction.

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Requirement Due date

The registered person must ensure that staff have practice- related supervision and that this takes place fortnightly for probationary workers, in line with the statement of purpose and contract.

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Requirement Due date

The registered person must ensure that staff have targets for their personal development set and reviewed in line with their current role. 18 September Inspection report for children’s home - monitoring visit: 2569163 8 The procedure to be followed in the event of an allegation of abuse or neglect must, in particular—

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Requirement Due date

provide for records to be kept of an allegation of abuse or neglect, and the action taken in response;

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Requirement Due date

describe the measures which may be necessary to protect children following an allegation of abuse or neglect. (Regulation 34 (2)(d)(e))

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Requirement Due date

The registered person must ensure that investigations are fully recorded and include the agreed learning outcomes for staff. 18 September

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Requirement Due date

Subject to paragraph (6), the registered person must establish a procedure for considering complaints made by or on behalf of children.

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (1) (3))

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Requirement Due date

The registered person must ensure that there is a complaints policy and procedure accessible to staff.

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Requirement Due date

The registered person must ensure that there is a record of the complainant being informed and satisfied with the outcome of the complaint. 18 September

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality-of-care review, the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. 18 September Inspection report for children’s home - monitoring visit: 2569163 9 After completing a quality-of-care review, the registered person must produce a written report about the quality-of- care review and the actions which the registered person intends to take as a result of the quality-of-care review (“the quality-of-care review report”).

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Requirement Due date

supply to HMCI a copy of the quality-of-care review report within 28 days of the date on which the quality-of-care review is completed; and

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Requirement Due date

make a copy of the quality-of-care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a) (5))

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Requirement Due date

The registered person must ensure that a quality-of-care review is completed every six months, that the report is an accurate reflection of the period accounted for and includes views of children, families and supporting professionals, and an action plan for service development.

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Requirement Due date

The registered person must ensure that the quality-of-care review is sent to Ofsted within 28 days of being completed.

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children’s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard).

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Requirement Due date

When conducting the review, the registered person must consult, and take into account the views of, each relevant person. (Regulation 46 (1) (2))

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Requirement Due date

The registered person must ensure that the locality risk assessment is reviewed so it is a relevant document. 18 September

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Requirement Due date

*These requirements are subject to a compliance notice. Inspection report for children’s home - monitoring visit: 2569163 10

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Recommendations

 The registered person should ensure that when a child returns to the home after being missing from care or away from the home without permission, they have an opportunity to have an independent return-home interview, and the outcomes are recorded. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.30).

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2569163 11

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Children’s home details

Registered provider: Future 19 Social Care Limited

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Children’s home details

Registered provider address: 9 Thorne Road, Rossington, Doncaster, Yorkshire DN1 2HJ

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Inspector

Alexandra Howitt, Social Care Inspector Inspection report for children’s home - monitoring visit: 2569163 12 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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