Challengers Farnham

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 13 May 2022, we received concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 13 July 2022, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

The provider is still registered with Ofsted.

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Summary of outcome

n improve procedures to promote the good health of children attending the setting. Ensuring you gain a full range of information about children's individual medical needs, to precisely identify and manage necessary treatment in a medical emergency

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Summary of outcome

n ensure there are procedures in place to notify Ofsted of any serious incident, in a timely manner

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Summary of outcome

n take action to ensure that records are easily accessible and available for staff who require them, in the event of a medical emergency

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Summary of outcome

n implement the written procedure for complaints when a complaint is made, ensuring it is fully investigated and that there is an outcome of the complaint that can be shared with parents.

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Summary of outcome

On 23 September 2022 we completed a regulatory visit to monitor the actions set. We found that the provider had improved their arrangements for promoting the good health of children. They now demonstrate a good knowledge of the procedures to notify Ofsted of any serious incident in a timely manner. All records have been reorganised and are accessible. The providers complaints procedures have been reviewed and meet requirements.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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