Children's home run by Five Rivers Child Care Limited in Wiltshire

Inspection report for children's home: SC059755 1 SC059755 Registered provider: Five Rivers Child Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a national private organisation. The home provides care for up to four children who may have social and emotional difficulties. At the time of this inspection, one child was living in the home.

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Information about this children’s home

The manager has been registered with Ofsted since November 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: improved effectiveness

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good

Enforcement action since last inspection: none Inspection report for children's home: SC059755 2

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Inspection date Inspection type Inspection judgement

23/03/2022 Interim Improved effectiveness 06/05/2021 Full Requires improvement to be good 03/12/2019 Full Good 22/01/2019 Interim Sustained effectiveness Inspection report for children's home: SC059755 3

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Overall experiences and progress of children and young people: good

The child living in this home has lived here for several years. His outcomes are positive and he is making good progress. The child loves living here and sees it as his home. He feels that the adults really care about him and want the best for his future. He said adults listen to his views and ideas, and when possible act on them.

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Overall experiences and progress of children and young people: good

Since living in this home, the child’s engagement in education has increased. He has become more aware of the impact of his behaviours on himself and others, which has led to an improved ability to manage his emotions and feelings.

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Overall experiences and progress of children and young people: good

Adults have built strong, positive and caring relationships with the child and his family. A family member praised the adults for the help and support they provide for their child. Adults have a good understanding of the child’s needs and how these are to be met. This has led to good consistency of care, despite several new adults joining the team. The team’s knowledge is supported by clear current plans which the child has been involved in developing. The child is developing a sense of ownership over his care and future plans.

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Overall experiences and progress of children and young people: good

Adults regularly have meaningful conversations with the child. This includes talking about events, incidents, the child’s individual needs, online safety and living a healthy lifestyle. Good-quality records are maintained and show the reflective nature of these conversations and how the child is developing.

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Overall experiences and progress of children and young people: good

The child takes part in a wide range of different fun activities and is supported to pursue his own interests. He said he enjoys trying new things and has identified different adults he does different activities with. A holiday has been arranged, with the child’s input, which he is really looking forward to.

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Overall experiences and progress of children and young people: good

Adults have created a comfortable, spacious and well-furnished home in which they are all very invested. There are many photos of the child around the home, showing trips, activities and celebrations. The manager has ensured the inside and outside of the house looks like a good-quality family home. For example, a limited number of cars park in the driveway, the dustbins are kept out of view and there are no health and safety signs in the home to detract from the nurturing environment the adults have created.

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Overall experiences and progress of children and young people: good

The adults are preparing for a new child to move into the home. This is being well managed. The new child has visited the home to get to know the current child, and adults have visited the new child in their current home to get to know him. This approach is ensuring the move is as smooth and positive as possible. Inspection report for children's home: SC059755 4

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How well children and young people are helped and protected: good

The child feels safe at the home. He is cared for by adults who have a good understanding of how to safeguard him. Adults talk openly with the child about keeping safe and help him to develop his skills to keep himself safe. Safeguarding concerns are swiftly and effectively addressed with clear records evidencing the actions taken and the outcomes. No concerns have needed to be referred to the local authority designated officer.

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How well children and young people are helped and protected: good

Adults are not risk averse and manage risk well. They help the child to manage risk. Risk assessments are of good quality. They identify the risk, rate the level of risk and include strategies to reduce the risk.

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How well children and young people are helped and protected: good

Behaviour is well managed. Behaviour support plans are current and clear, and provide good guidance for staff. These are reviewed and amended in light of events. Restraint is rarely used and then only as a last resort to keep the child or others safe. Good-quality, meaningful conversations are held with the child and the adults when a restraint takes place. The manager closely monitors records of restraints for patterns and trends, taking swift action when any are identified.

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How well children and young people are helped and protected: good

Recruitment follows safer recruitment practices, which help to protect children. Probationary reports on adults are thorough and, when needed, probation periods are extended.

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The effectiveness of leaders and managers: outstanding

The manager successfully registered with Ofsted in November 2021. She monitors the home rigorously, analysing and evaluating the quality of care effectively and identifying the impact it has on the child. Consequently, the manager has an accurate understanding of the strengths and areas for development in the home. She has detailed plans in place to continue to improve the quality of care and adults’ performance.

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The effectiveness of leaders and managers: outstanding

The manager is inspirational and ambitious for the child in her care and for her team. She is an excellent role model for the team and shares her vision for the home effectively with them. The adults praised the manager for her approach and talked about how she empowers them to make decisions and helps them to improve their practice.

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The effectiveness of leaders and managers: outstanding

The adults are excellent advocates for the child. They continue to raise concerns with other professionals when they feel the response provided or actions taken are not timely or are not what the child needs. This has led to the manager escalating her concerns with external professionals.

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The effectiveness of leaders and managers: outstanding

Adults’ supervision sessions are of outstanding quality. Issues raised are addressed swiftly and there is excellent evidence of adults being supported to develop their practice. Through supervision, new team members are clearly informed of the manager’s expectations and aspirations for the home. Adults respond well to the Inspection report for children's home: SC059755 5 manager’s direction and have risen to the challenge. Together, the staff are passionate about providing the best quality of care for children.

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The effectiveness of leaders and managers: outstanding

No requirements or recommendations have been raised as a result of this inspection. Inspection report for children's home: SC059755 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: SC059755 7

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Children’s home details

Registered provider: Five Rivers Child Care Limited

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Children’s home details

Registered provider address: 47 Bedwin Street, Salisbury, Wiltshire SP1 3UT

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Inspector

Wendy Anderson, Social Care Inspector Inspection report for children's home: SC059755 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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