The Orchard Day Nursery Kew

Inspection of The Orchard Day Nursery Kew 57-59 Kew Bridge Road, Kew TW8 0EW

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Overall effectiveness Requires improvement

The quality of education Requires improvement Behaviour and attitudes Requires improvement Personal development Requires improvement Leadership and management Requires improvement Overall effectiveness at previous inspection Not applicable

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The provision requires improvement

Children and staff build warm and caring relationships. This helps children to feel secure within the nursery. They arrive happy and eager to start their day. In general, children behave and participate well. Older children demonstrate that they have established strong friendships and play together cooperatively. However, children do not receive clear and positive explanations about behaviour from staff, to help them understand what is expected of them. Therefore, at times, they do not respond promptly to requests, such as helping to tidy up.

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The provision requires improvement

Children have access to a good range of interesting and engaging activities, indoors and outdoors. They are enthusiastic and show positive attitudes as they explore and play with resources. For instance, children are engrossed as they transfer dried oats between different-sized containers. However, they are not consistently supported by staff to extend their learning further, to help them build on their skills and knowledge. Children learn to respect and enjoy the differences between themselves and others. For example, they are eager to learn songs and words in different languages. Children come together frequently with staff to sing, talk and share books. This helps children, including those who speak English as an additional language, to develop good language skills.

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need to do better?

n The nursery has experienced a challenging period, with several changes of staff in a short period of time. This has impacted on the quality of the provision. The provider has strengthened support for the manager and has planned a programme of training for staff. However, the current system for staff supervision does not ensure they receive the support and coaching they need to improve their knowledge, skills and practice. n Key persons know what their children have achieved and what they need to learn next. However, the quality of some staff's interactions is not high enough to extend children's thinking skills and challenge them to achieve at the highest levels. n Staff identify gaps in children's learning and leaders make referrals to other agencies where appropriate. Children with special educational needs and/or disabilities (SEND) receive some additional help. For instance, staff have introduced picture cards to help children communicate. However, these

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need to do better?

strategies are not implemented consistently, and staff have not had appropriate training to make their teaching as effective as possible. Therefore, while children with SEND make progress from their starting points, this is not as rapid as it should be. n Children concentrate well on activities that interest them and show pride in their achievements. For example, older children draw pictures of characters from a

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need to do better?

16 August 2022 favourite story. They cut these out to create simple puppets and make up storylines, which they are eager to share with staff and visitors. n Staff remind children to use polite manners, such as saying 'please' and 'thank you'. This helps them to develop respectful attitudes. However, some staff are unsure about how to guide children's behaviour. For instance, they ignore or walk away from situations, such as when children refuse to share. Consequently, children do not receive consistent guidance, to help them regulate their behaviour. n Some routines for babies and younger children are not well organised to meet their individual needs. For example, at mealtimes, handwashing is inconsistent and babies become irritable, because they are left at the table while staff tidy up. n Older children develop good hygiene routines and begin to manage their personal care needs. For instance, they learn to serve their own food and drinks

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need to do better?

at lunchtime. This helps them to develop independence and self-confidence, in readiness for starting school. n Parents speak highly of the friendly staff and say their children are settled and happy to attend. They say that staff provide detailed information on children's care and regular updates on their learning, through conversations and via an online app. This helps to provide continuity for children.

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Safeguarding

The arrangements for safeguarding are effective.

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Safeguarding

Managers and staff have a good understanding of their roles and responsibilities to safeguard children. They are aware of the signs and symptoms of possible abuse and know how to report their concerns. They know the procedures to follow if there are allegations made about a member of staff. Managers ensure that staff have training to enhance their safeguarding knowledge. There are robust procedures in place to help ensure that staff are suitable to work with children. Staff assess the environment and remove or reduce any potential risks to children's safety.

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Due date

ensure that all children receive high- quality learning experiences which help them build on what they know and can do 14/10/2022

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Due date

16 August 2022 improve the support for children with SEND, to raise their achievements to a higher level 14/10/2022

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Due date

develop the supervision and training for staff, to ensure they consistently strengthen their professional skills and knowledge. 14/10/2022

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should:

n help all staff to develop a consistent and effective approach to support children's understanding of expectations and help them moderate their behaviour n review and improve the routines and deployment of staff in the baby room, to support all children's needs.

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Setting details

Unique reference number 2603733 Local authority Hounslow Inspection number 10249658 Type of provision Childcare on non-domestic premises Registers Early Years Register Day care type Full day care

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inspection

Total number of places 58 Number of children on roll 62 Name of registered person The Orchard Kew Day Nursery Limited

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reference number

Telephone number 02071251485 Date of previous inspection Not applicable

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Information about this early years setting

The Orchard Day Nursery Kew registered in 2020. It is in the London Borough of Hounslow. The nursery opens Monday to Friday, from 7am to 7pm, all year round. The provider employs nine staff to work with children. Of these, seven have early years qualifications from level 2 to level 6. The nursery offers funded early education for children aged three and four years.

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Inspection activities

n This was the first routine inspection the nursery received since the COVID-19 pandemic began. The inspector discussed the impact of the pandemic with the provider and has taken this into account in their evaluation of the provider. n The manager showed the inspector around the areas used by the nursery and explained how they organise the learning programmes for children. n The inspector observed a range of activities and interactions between staff and children to assess the quality of education. This includes a joint observation with the managers. n The managers ensured that documentation was available for the inspector to view, including paediatric first-aid qualifications and records of staff suitability checks. n Parents, staff and children shared their views and experiences of the nursery with the inspector. n The inspector met with managers to discuss leadership issues, such as recruitment and staff training.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

16 August 2022 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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