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Social care · Social care monitoring visit

Children's Home run by Loyal Care Limited in Suffolk

Inspected 22 Jul 2022 · published 26 Aug 2022 · URN 2652939

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Summary

No overall grade in this framework

Mark Anderton

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Loyal Care Limited

  • Inspection date verified

    22 Jul 2022

  • Inspectors verified

    Mark Anderton

  • Name on report verified

    2652939

  • URN verified

    2652939

Page 1 of 10
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−2Mixedmore positive than 78% of reports of this type

In line with other reports of this type.

Praisepositiveeffectiveeffectivelysafeindependentpositivelyconsistentsecure
Criticismharmat riskconcernserious

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings10w0
  • What needs to improve1323w−2

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
10
Words of findings
1,322
longer than usual (typical 566)
Reading level
Hard
Flesch 47, typical 46
Average sentence
15 words
Next steps
8
typical 5
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 1%What needs to improve 74%About the inspection 25%

Full report text

Inspection report for children’s home - monitoring visit: 2652939 1

p.1

Information about this children’s home

A private organisation runs this children’s home. It provides care for up to five children with social and emotional difficulties who may have suffered from severe trauma.

p.1

Information about this children’s home

There has been no registered manager since 28 December 2021.

p.1

This monitoring visit

Following a full inspection in May 2022, Ofsted served a compliance notice in relation to the leadership and management of the home. On 22 June 2022, Ofsted conducted a monitoring visit and found that the provider had not taken sufficient action to meet the steps set out in the compliance notice. As a result, Ofsted served an urgent suspension notice.

p.1

This monitoring visit

This visit was undertaken to address specific concerns received by Ofsted.

p.1

This monitoring visit

At the time of this visit, there were no children living at the home. The provider has therefore adhered to the suspension of registration notice.

p.1

This monitoring visit

Requirements that were raised at the full inspection and the monitoring visit are outside of the scope of this visit and were not reviewed. These requirements are restated and will be reviewed at the next inspection. Inspection report for children’s home - monitoring visit: 2652939 2

p.1

Recent inspection history

Inspection date Inspection type Inspection judgement 11/05/2022 Full Inadequate Inspection report for children’s home - monitoring visit: 2652939 3

p.2

Statutory Requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

p.3

Requirement Due date

seek to secure the input and services required to meet each child’s needs. (Regulation 5 (b))

p.3

Requirement Due date

In particular, ensure that staff make contact and referrals to external professionals to arrange assessments and support for children as soon as possible.

p.3

Requirement Due date

This requirement was raised at the last inspection and is restated. 14 August 2022

p.3

Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

p.3

Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

p.3

Requirement Due date

help each child to understand the importance and value of education, learning, training and employment;

p.3

Requirement Due date

promote opportunities for each child to learn informally;

p.3

Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(ii)(iv)(v)(viii)) 14 August 2022 Inspection report for children’s home - monitoring visit: 2652939 4 In particular, ensure that staff support educational activity throughout the day and advocate for children’s return to educational provision as soon as possible.

p.3

Requirement Due date

This requirement was raised at the last inspection and is restated.

p.4

Requirement Due date

The health and well-being standard is that—

p.4

Requirement Due date

the health and well-being needs of children are met;

p.4

Requirement Due date

children receive advice, services and support in relation to their health and well-being. (Regulation 10 (1)(a)(b))

p.4

Requirement Due date

In particular, ensure that staff seek immediate medical advice in relation to children’s health needs.

p.4

Requirement Due date

This requirement was raised at the last inspection and is restated. 14 August 2022

p.4

Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

p.4

Requirement Due date

an understanding about acceptable behaviour; and

p.4

Requirement Due date

positive responses to other children and adults.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

p.4

Requirement Due date

help each child to develop socially aware behaviour;

p.4

Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

p.4

Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

p.4

Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding; 14 August 2022 Inspection report for children’s home - monitoring visit: 2652939 5 strive to gain each child’s respect and trust;

p.4

Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children. (Regulation 11 (1)(a)(b)(c) (2)(a)(ii)(iii)(iv)(v)(viii)(xi))

p.5

Requirement Due date

In particular, ensure that staff are consistent in their response to children’s behaviour, challenge discriminatory behaviours and use restorative practices.

p.5

Requirement Due date

This requirement was raised at the last inspection and is restated.

p.5

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.5

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.5

Requirement Due date

help each child to understand how to keep safe;

p.5

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.5

Requirement Due date

manage relationships between children to prevent them from harming each other;

p.5

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare;

p.5

Requirement Due date

manage relationships between children to prevent them from harming each other;

p.5

Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(vi)(b))

p.5

Requirement Due date

In particular: 14 August 2022 Inspection report for children’s home - monitoring visit: 2652939 6  ensure that staff receive training in the ‘Prevent’ duty, county lines and mental health awareness  update children’s risk assessments and plans after incidents; and  understand and act on information in children’s relevant plans.

p.5

Requirement Due date

This requirement was raised at the last inspection and is restated.

p.6

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.6

Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.6

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

p.6

Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

p.6

Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

p.6

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(c)(d)(e)(h))

p.6

Requirement Due date

 review the leadership and management of the home to ensure that there is sufficient management capacity to provide effective management, oversight and monitoring of the home  ensure that staff have the necessary skills and knowledge and receive appropriate training to provide effective care for children 14 August 2022 Inspection report for children’s home - monitoring visit: 2652939 7  ensure that individual children’s risk assessments and behaviour management plans contain all relevant information and are kept up to date  ensure that all records contain accurate information and are up to date; and  ensure that the home is led and managed in accordance with the home’s statement of purpose.

p.6

Requirement Due date

This requirement was raised at the last inspection and is restated.

p.7

Requirement Due date

The care planning standard is that children—

p.7

Requirement Due date

receive effectively planned care in or through the children’s home; and

p.7

Requirement Due date

have a positive experience of arriving at or moving on from the home.

p.7

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.7

Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a))

p.7

Requirement Due date

In particular, undertake thorough matching assessments before a child moves into the home.

p.7

Requirement Due date

This requirement was raised at the last inspection and is restated. 14 August 2022

p.7

Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

p.7

Requirement Due date

there is no registered manager in respect of the home. (Regulation 27 (1)(a))

p.7

Requirement Due date

This requirement was raised at the last inspection and is restated. 14 August 2022

p.7

Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

p.7

Requirement Due date

The requirements are that – 14 August 2022 Inspection report for children’s home - monitoring visit: 2652939 8 full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (3)(d))

p.7

Requirement Due date

In particular, ensure that comprehensive recruitment checks are carried out before the appointed person starts work.

p.8

Requirement Due date

This requirement was raised at the last inspection and is restated.

p.8

Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

p.8

Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

p.8

Requirement Due date

there is an allegation of abuse against the home or a person working there. (Regulation 40 (4)(b)(c))

p.8

Requirement Due date

In particular, ensure that Ofsted is notified of all relevant incidents.

p.8

Requirement Due date

This requirement was raised at the last inspection and is restated. 14 August 2022

p.8

Information about this inspection

The purpose of this visit was to monitor adherence to a suspension notice.

p.8

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2652939 9

p.8

Children’s home details

Registered provider address: 38c High Street, Leiston IP16 4EW

p.9

Children’s home details

Responsible individual: Catalin Condurat

p.9

Inspector

Mark Anderton, Social Care Inspector Inspection report for children’s home - monitoring visit: 2652939 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.9

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.10

Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.10

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