Children's Home run by Holistic Approach Limited in Salford

Inspection report for children's home: 1159903 1 Registered provider: Holistic Approach Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is owned and managed by a private company. The home provides care for up to five children. The provider states in their statement of purpose that they provide care for children who may have EBD (social and emotional difficulties).

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Information about this children’s home

The manager of the home was registered with Ofsted in June 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 1159903 2

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Inspection date Inspection type Inspection judgement

09/06/2021 Full Good 29/10/2019 Full Good 31/01/2019 Full Outstanding 13/12/2017 Full Outstanding Inspection report for children's home: 1159903 3

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Overall experiences and progress of children and young people: good

Children make good progress and benefit from effective, high-quality support from staff. Children are supported with well-planned, personalised care that meets their needs effectively. Children enjoy good-quality relationships with staff. They receive continuity of care, which sustains their positive attachments.

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Overall experiences and progress of children and young people: good

Children attend school; their attendance is exceptionally good. Staff encourage children’s learning and work closely with schools to maximise the children’s educational achievements. Staff consistently have high aspirations for children. One child said: ‘I enjoy school and staff want you to be successful.’

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Overall experiences and progress of children and young people: good

A stable and diverse staff team is employed to meet the needs of children. One child is due to move to semi-independent living after almost four years at the home. The child’s social worker said: ‘The work they have done with my child is fantastic. I can’t sing the home’s praises enough.’

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Overall experiences and progress of children and young people: good

Children know how to make a complaint and their complaints are treated seriously. Staff listen to the views of children and act on their reasonable requests. They provide children with positive activities and encourage their individual hobbies and interests.

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Overall experiences and progress of children and young people: good

There are good arrangements to meet the specific health needs of the children. Children are registered with all appropriate health services and they access these services when they need them.

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Overall experiences and progress of children and young people: good

Children live in a physically safe, homely and comfortable environment. Children’s bedrooms are furnished and personalised in accordance with their tastes and wishes. However, one child’s bedroom has a broken wardrobe door that needs repairing or replacing.

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How well children and young people are helped and protected: good

Children are kept safe and feel safe living at the home. Children have a strong sense of personal safety. Staff ensure that children’s safety is placed at the centre of their practice. Staff form highly effective partnerships with all safeguarding agencies to keep the children safe.

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How well children and young people are helped and protected: good

Children are involved in their plans and plans are reviewed on a regular basis. However, staff and children do not consistently sign records to evidence that they have read and understood the updated documents.

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How well children and young people are helped and protected: good

Children are protected if they are missing from the home. Staff ensure that they actively look for children and follow the home’s policies and procedures to secure children’s safe return. Inspection report for children's home: 1159903 4 The frequency of missing-from-home episodes has reduced in relation to the children’s individual starting points. Return home interviews take place to ensure that staff understand any underlying reasons why children might go missing.

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How well children and young people are helped and protected: good

A child said: ‘I was missing a lot and staff have helped me.’ The social worker said: ‘In the last three months this seems to have settled down. She communicates with staff and if she is missing, she is reported straight away.’

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How well children and young people are helped and protected: good

There are no issues with children offending or of substance misuse. Staff are trained in child protection and have a good understanding of their safeguarding duties and responsibilities. Significant incidents are shared with the appropriate authorities to support children and protect them from harm.

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How well children and young people are helped and protected: good

The use of holds to protect children from injury or harm are rare. When physical interventions have been used, it has been as a last resort to keep children safe. There have been two low-level holds since the last inspection. Both records include the registered manager’s oversight and debriefs are provided for children.

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The effectiveness of leaders and managers: good

Since the last inspection, there has been a change in the leadership and management of the home. The new manager took up the position in January 2022 and was registered with Ofsted in June of this year. The manager has worked hard to establish positive relationships with children and staff. A staff member said that the manager was, ‘amazing, very approachable with lots of experience’.

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The effectiveness of leaders and managers: good

An established, well-trained and qualified staff group is employed to meet the needs of children. The composition of the staff team is diverse, which means that children benefit from staff of different genders and from diverse backgrounds.

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The effectiveness of leaders and managers: good

Staff are well managed and supported. They benefit from regular team meetings, annual appraisals and practice-related supervision. This enables staff to reflect on their practice and review the needs and progress of the children.

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The effectiveness of leaders and managers: good

The home has met both requirements from the last inspection. The home meets the aims and objectives set out in its statement of purpose and staff deliver a good- quality service for the children.

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The effectiveness of leaders and managers: good

Health and safety matters are addressed effectively. This ensures that the premises are safe and suitable for children, visitors and staff.

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The effectiveness of leaders and managers: good

Staff maintain effective partnerships with all professionals to ensure that children benefit from effective help and support.

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The effectiveness of leaders and managers: good

The registered manager demonstrates effective leadership of the day-to-day operation of the home. He provides good oversight of staff practice and regularly monitors the performance of the home. The manager uses both internal and external monitoring activities to secure improvement. Inspection report for children's home: 1159903 5 The manager has completed a six-monthly quality of care review. However, the views of children, staff, social workers and other key stakeholders are not considered, which is a missed opportunity to develop the home. Inspection report for children's home: 1159903 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child; and enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(c)(i)(ii))

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Requirement Due date

This relates specifically to repairing damaged furniture in a child’s bedroom. 22 August 2022

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that staff help each child to access and contribute to the records kept by the registered person in relation to the child. (Regulation 14 (1)(a)(b) (2)(f)) 29 August 2022 Inspection report for children's home: 1159903 7 This relates to staff and children signing children’s plans and evidencing children’s involvement in them.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. (Regulation 45 (1) (2)(b)(c))

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Requirement Due date

This specifically relates to the registered manager ensuring that the views of children, social workers and other stakeholders are considered. 29 August 2022

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 1159903 8

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Children’s home details

Registered provider: Holistic Approach Limited

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Children’s home details

Registered provider address: 99 Parkway Avenue, Sheffield S9 4WG

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Inspector

Anthony Kyem, Social Care Inspector Inspection report for children's home: 1159903 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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