Children's Home run by Cambian Childcare Limited in Plymouth

Inspection report for children's home: SC471038 1 SC471038 Registered provider: Cambian Child Care limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is registered for one child or young person and is operated by a national provider of children’s homes.

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Information about this children’s home

A new manager is in post and has submitted an application to register with Ofsted. This is being processed.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children's home: SC471038 2

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Inspection date Inspection type Inspection judgement

15/03/2022 Full Good 07/01/2020 Full Outstanding 10/10/2018 Full Outstanding 16/03/2018 Interim Improved effectiveness Inspection report for children's home: SC471038 3

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outstanding

The young person has made significant progress. She arrived at the home without the skills to keep herself safe and lacking trust in adults. She has recently earned a place at university and is planning to move to independent living accommodation. This significant progress has been achieved because of the nurturing, consistent and sensitive care she receives from the staff, who understand her, genuinely care about her and do all they can to support her to succeed.

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outstanding

The staff know the young person very well, spend quality time with her, listen to her and have a genuine interest in her welfare. The young person is encouraged to spend time with her friends, who are always made welcome at the home. The staff support the young person to spend time with her family and are currently supporting her effectively to learn independence skills and to return to live in her home town.

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outstanding

The staff understand the importance of building the young person’s confidence and self-esteem by identifying her many talents. For example, her art is proudly displayed throughout the home, her cake baking is encouraged and her academic achievements are praised and rewarded. The young person’s views are respected by the staff and acted on whenever possible.

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outstanding

The staff support the young person effectively to make exceptional educational progress. When the young person arrived at the home, she had not been participating in education for some time. She is now confidently attending college, has gained her qualifications and has applied successfully to gain a place at the university of her choice. To encourage her to attend college, the staff enrolled on the same course and, as she gradually gained confidence, the staff reduced their attendance until the young person felt able to attend alone and make friends with her peers.

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outstanding

The young person has complex health needs. The staff are fully meeting these needs. This has been achieved through extensive staff training and using the home’s therapist effectively. The therapist provides staff with the comprehensive strategies they need to successfully care for the young person. She has learned to manage and administer her own medication and understands when she is not feeling well and what action to take to support herself.

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outstanding

The young person has made exceptional progress and has learned to keep herself safe. The staff support her effectively to enable her to understand the consequences of her actions and what actions to take to ensure her safety. The young person Inspection report for children's home: SC471038 4 reports that for the first time in her life she feels safe and is certain that the staff will keep her safe. Rules and boundaries in the home are consistent and fair.

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outstanding

The staff succeed in allowing the young person to learn to take age-appropriate risks. She is praised for her successes and supported to learn from her mistakes. This increases her sense of worth and self-esteem. For example, the young person is now feeling confident to meet friends alone and travel to college independently. The young person is also managing and administering her own medication and has learned to safely use knives in the kitchen.

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outstanding

The staff know the young person very well and use sensitive and effective professional curiosity to find out how she is feeling and what support they need to provide to keep her safe. The young person trusts the staff and will confide in them if she is feeling upset or unsafe. Since she moved to the home, the young person has gained a sense of safety and has learned to trust adults.

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outstanding

Comprehensive safeguarding protocols and procedures are in place to meet the complex needs of the young person. The staff are vigilant to any potential safeguarding incidents and take prompt and appropriate action when necessary.

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outstanding

Recruitment procedures are comprehensive and ensure that only rigorously vetted people work with the young person. There is a highly positive team culture. Staff are aware of the whistle-blowing policy and procedure and feel confident to use this if necessary.

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The effectiveness of leaders and managers: outstanding

Effective succession planning at the home meant that when the registered manager recently resigned, the deputy manager promptly took over the management of the home. She has submitted her application for registration. This ensured the continuity of the positive nurturing culture of care and very high aspirations for the young person, and continuity of strong leadership for the staff.

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The effectiveness of leaders and managers: outstanding

The manager is tenacious and actively challenges other services and professionals. She strongly advocates for the young person if she believes they are not receiving the services they need, or if the plan for the young person is not in their best interests.

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The effectiveness of leaders and managers: outstanding

The manager is aware of the strengths and areas for improvement in the home. The home’s development plan is informed by comprehensive quality monitoring systems, including monthly visits by an independent person. This is a home where constant improvement and learning are always sought. Prompt action is taken to address any areas for improvement.

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The effectiveness of leaders and managers: outstanding

The home provides the young person with an exceptionally homely and well- decorated environment. The young person has decorated her bedroom to her taste and is consulted about the decoration and refurbishment of the home. She enjoys caring for her pet cat, with the support of the staff. There are photos of the young Inspection report for children's home: SC471038 5 person, her family and the staff on display throughout the home, which help to give the young person a sense of belonging.

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The effectiveness of leaders and managers: outstanding

The staff are motivated to provide high-quality care. They are consistent, well trained, supervised and form a stable team, so that the young person is always cared for by people who know and understand her. The young person and staff comment that the home is run very much like a family home. Inspection report for children's home: SC471038 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: SC471038 7

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Children’s home details

Registered provider: Cambian Child Care limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Tina Maddison, Social Care Inspector Inspection report for children's home: SC471038 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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