Children's Home run by HAVEN CARE GROUP LIMITED in Birmingham

Inspection report for children's home - monitoring visit: 2548333 1 Registered provider: Haven Care Group Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is one of eight run by the provider. The home is registered to provide care for up to four children who have experienced adverse childhood experiences.

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Information about this children’s home

There is currently no registered manager. The previous manager left the organisation in April 2022. A covering manager is in post and in day-to-day charge of the home.

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This monitoring visit

Ofsted last visited the home to complete a full inspection on 26 and 27 April 2022. At the inspection, serious and widespread failures were found that meant children were not protected or their welfare promoted. The home was judged to be inadequate.

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This monitoring visit

Due to the significant concerns found during the inspection, Ofsted issued 10 requirements. Ofsted also issued a notice restricting accommodation, meaning that no other children could move into the home while this notice was in place. A notice to propose the cancellation of the home’s registration of the home was also issued. The provider is within timescale to submit representations about this proposal.

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This monitoring visit

This monitoring visit took place to review the actions managers have taken to meet enforcement actions and requirements. During the visit, the inspector found that some improvements have been made and requirements under regulations 5, 10, 21, 26, 27 and 40 have been met. Managers have adhered to the restriction notice and no further children have been admitted to the home.

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This monitoring visit

Managers have taken action to review and update missing-from-care protocols. Policies now outline the responsibility of staff to follow up with placing authorities Inspection report for children's home - monitoring visit: 2548333 2 when children are not provided with an opportunity to have an independent return home interview after any missing-from-care episode. Because of this, staff and managers know what to do to challenge placing authority social workers if children are not offered an opportunity to discuss concerns arising from missing-from-home episodes.

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This monitoring visit

Healthcare arrangements for children have improved. Children with specific medical conditions are provided with health appointments to review these conditions. Actions from medical assessments are completed and children are provided with information around the importance of attending required appointments. Work is ongoing to ensure that appropriate consent is in place for children to be able to receive immunisations as needed. Consequently, children’s health is now being promoted.

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This monitoring visit

Improvements have been made to the safety of children at night. Door alarms are now in working order and are checked daily by staff. Risk assessments are in place and reviewed regularly to ensure that door alarms are used when needed.

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This monitoring visit

Managers notify Ofsted of significant incidents in a timely way. Managers have also introduced systems that support them to review the quality of care provided to children at the home.

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This monitoring visit

A new responsible individual has recently been employed by the organisation to oversee the management of this home and another home within the organisation. The responsible individual has been safely recruited and has relevant experience for the role. This will help to drive improvement.

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This monitoring visit

Despite this good progress, managers have failed to make sufficient progress in other areas in relation to all the shortfalls raised at the previous inspection.

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This monitoring visit

On one occasion since the full inspection, staffing at the home was insufficient to meet the needs of the children and an incident occurred, which involved a member of staff being assaulted. This was despite senior managers giving assurances to Ofsted about the balance of staff caring for the children. However, in recent weeks this has improved. There are now enough suitably qualified staff to safely care for the children who are living at the home, and agency staff have not been required.

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This monitoring visit

Staff do not provide children with effective support to help them to overcome difficulties in their relationships with one another. Consequently, difficulties remain, such as physically aggressive behaviours. Opportunities for children to discuss incidents and behaviours do not take place. The lack of direct work to help children to rebuild relationships means that children do not learn from things that happen. In addition, they do not receive quality care to support their progress and welfare.

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This monitoring visit

Some work has been undertaken around internet safety. For example, safer internet- use agreements have been discussed with children and their social workers. Work has also been undertaken to prevent a child from playing an age-inappropriate game online. However, there has been no review of, or change to, risk assessments for Inspection report for children's home - monitoring visit: 2548333 3 children who have unlimited and unmonitored use of the internet through their mobile phones. This does not fully promote children’s safety around the risks posed to them online.

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This monitoring visit

Children’s education progress is not well supported. Both children who live at the home do not attend education regularly, despite being on roll at a local school. Staff and managers are not proactive in their efforts to encourage the children to engage in learning at home until their school absences are resolved. Because of this, children do not make academic progress and are left without meaningful activity during the day.

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This monitoring visit

One child has left the home since the full inspection. The child was able to visit their new home and had a leaving meal to mark her moving on. This is progress. However, managers have yet to show reviewed arrangements for children moving into the home in the event the restriction of accommodation notice is lifted.

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This monitoring visit

A new manager has been appointed and was due to start at the end of June, subject to safer recruitment checks being completed.

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This monitoring visit

Following this monitoring visit, the notice to restrict accommodation remains in place. Five requirements are raised, four of which are restated, having not been met in full. One new requirement, relating to children’s education, has also been raised. Inspection report for children's home - monitoring visit: 2548333 4

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Inspection date Inspection type Inspection judgement

26/04/2022 Full Inadequate Inspection report for children's home - monitoring visit: 2548333 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible; and

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Requirement Due date

that each child has access to appropriate equipment, facilities and resources to support the child’s learning. (Regulation 8 (1) (2)(a)(i)(viii)(b))

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Requirement Due date

This specifically relates to ensuring that children are attending education provisions, and that when children are not attending education they are provided with meaningful education until an education setting is found. 15 July 2022

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— 15 July 2022 Inspection report for children's home - monitoring visit: 2548333 6 that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(a)(b)(c) (2)(b))

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Requirement Due date

This specifically relates to direct work being completed with children following incidents, and having discussions on the impact of behaviours.

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Requirement Due date

This requirement was made at the last inspection and is restated. The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1) (2)(a)(i)(ii)(v)(vii))

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Requirement Due date

This specifically relates to ensuring that managers and staff understand and act on risks to children’s welfare and safety promptly and effectively. This includes managers and staff acting on issues relating to internet safety.

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Requirement Due date

This requirement was made at the last inspection and is restated. 15 July 2022

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

promotes their welfare. 15 July 2022 Inspection report for children's home - monitoring visit: 2548333 7 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(f))

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Requirement Due date

This requirement specifically relates to ensuring that leaders and managers have sound oversight of the quality of care provided by the home.

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Requirement Due date

This requirement was made at the last inspection and is restated. The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a))

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Requirement Due date

This specifically relates to reviewing arrangements for children moving into the home, to help them have a positive experience of arriving at the home.

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Requirement Due date

This requirement was made at the last inspection and is restated. 15 July 2022

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2548333 8 Inspection report for children's home - monitoring visit: 2548333 9

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Children’s home details

Registered provider: Haven Care Group Ltd

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Children’s home details

Registered provider address: Haven Care Group, Unit 6, Barberry Court, Parkway, Centrum One Hundred, Burton-on-Trent DE14 2UE

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Children’s home details

Responsible individual: Victoria Wallace

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Inspector

Kev Brammer, Social Care Inspector Inspection report for children's home - monitoring visit: 2548333 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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