Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC434806 1 SC434806 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care for up to three children who have emotional and social difficulties. The home is privately owned.

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Information about this children’s home

The registered manager is qualified and has been at this home since April 2019.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 21 September 2021

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC434806 2

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Inspection date Inspection type Inspection judgement

21/09/2021 Full Good 30/07/2019 Full Good 26/06/2018 Full Good 07/11/2017 Full Good Inspection report for children’s home: SC434806 3

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Overall experiences and progress of children and young people: good

There are strong and stable relationships between staff and children. A child said: ‘I give this place 10 out of 10, staff really understand me. They keep going and never give up. I would 100% recommend this home for other children.’

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Overall experiences and progress of children and young people: good

The home is decorated and maintained to a high standard. All areas of the home are welcoming and homely. Staff and children respect and take care of their environment. Children know and understand the responsibilities that come with sharing their home with pets. The enjoyment of caring for pets has had a significantly positive impact on children’s emotional well-being.

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Overall experiences and progress of children and young people: good

Children who have struggled to build relationships in the past have developed trust in the staff. Children are supported to take part in enjoyable activities and engagement with staff. Staff are highly positive and celebrate the children’s achievements. This has led to children forming strong bonds with staff and becoming content.

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Overall experiences and progress of children and young people: good

Children are receiving consistent care from staff. There has been some instability with staff turnover. However, this has not impacted on the quality of care that children have received. A staff member said: ‘The staff changes haven’t affected us or the children as we are a strong team.’

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Overall experiences and progress of children and young people: good

Children have a variety of avenues to share their views. Key-working sessions are completed regularly and cover a breadth of topics. Children are receiving regular and consistent opportunities to share their views and explore issues that matter to them.

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Overall experiences and progress of children and young people: good

Children are being supported to engage in education and are making good progress from their respective starting points. For some children, this has been challenging with histories of poor educational engagement or exclusion. One child has made exceptional progress. She passed GCSE exams in core subjects and has progressed onto post-16 further education. Staff are aspirational for children. They are tenacious in helping children to achieve the best they can.

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How well children and young people are helped and protected: good

Children’s safety and well-being is of paramount importance. From the point of children’s admission, the staff are clear about children’s risks and behaviours and how to manage these. They use their knowledge and relationships with children to recognise potential risk and act accordingly. There is a multi-agency safeguarding response to incidents of concern. Children are clear about expectations for their behaviour from the moment they enter the home. Inspection report for children’s home: SC434806 4 Children who have been missing from care receive a coordinated response. Staff are robust in their response to any missing episodes and ensure that risk assessments are effective tools in risk reduction. Staff have been tenacious in supporting children to maintain their safety and reduce associations with individuals who may be of concern. This has led to a reduction in missing from care episodes.

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How well children and young people are helped and protected: good

Staff are experienced in managing children’s behaviour. Positive and engaging relationships, alongside clear expectations, help children to reduce behaviours that challenge. There have been minimal physical restrictive practices used within the home.

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How well children and young people are helped and protected: good

Recruitment checks for prospective new staff are safe. The manager is confident that safe recruitment practices are implemented and that staff who are working in the home are safe to do so. This ensures that children are safeguarded.

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How well children and young people are helped and protected: good

Children have individual risk assessments that are regularly reviewed. Management oversight of risk assessments are thorough. They lead to staff having a good understanding of children’s vulnerabilities and the actions they should take to keep children safe. Over time, the risks to children reduce as they become safer and more content in their home.

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The effectiveness of leaders and managers: outstanding

The manager is an experienced manager leading this home. He has completed the relevant management qualification. Staff trust the manager and have confidence in his leadership. The manager and team leaders are inspirational, confident and ambitious for the children in their care.

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The effectiveness of leaders and managers: outstanding

Staff work well with partner agencies. There are excellent lines of communication between the staff team and other professionals. All agencies report that the staff team is working very well to sustain children’s progress.

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The effectiveness of leaders and managers: outstanding

Staff receive regular professional supervision and there are very good training opportunities. Staff and children feel valued. The culture within the home is one of positivity and ambition for the children. Staff have pulled together during periods of staff shortages to make sure children’s care is not disrupted. The staff work as a team that understands and recognises the importance of nurturing care in all relationships.

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The effectiveness of leaders and managers: outstanding

The manager leads by example in ensuring that there are excellent management processes that drive improvement. Management monitoring systems are highly effective and include robust external oversight. The home has received local authority commissioning reports that are highly positive. One local authority reported: ‘[name] has found a family who knows her, supports her, cares about her and pushes her to believe in herself and achieve.’ Inspection report for children’s home: SC434806 5 The manager makes decisions that are in the best interests of children in his care. He has worked with safeguarding agencies and followed safeguarding policies effectively to safeguard children. The manager ensures that staff performance issues are addressed so prevent any impact on children. The home has an open safeguarding culture and staff know how to follow safeguarding protocols.

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The effectiveness of leaders and managers: outstanding

The manager escalates and advocates well for children, when required to do so. A child said: ‘He never gives up. He is that guy who keeps going and does the best he can for us.’ This is testament to the dedication, commitment and drive of the manager and staff. Inspection report for children’s home: SC434806 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC434806 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Bev Allison, Social Care Inspector Inspection report for children’s home: SC434806 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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