Children's home run by Hennessy Living Group Limited in Kirklees

Inspection report for children’s home - monitoring visit: SC482418 1 SC482418 Registered provider: Hennessy Living Group Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private provider. It provides care for up to four children who may have physical and/or learning disabilities. Two of the children may stay under short-break arrangements.

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Information about this children’s home

A monitoring visit was carried out on 9 February 2022, which identified failings in the management of the children’s health and medication needs, and with the leadership and management arrangements of the home. In response to these failings, Ofsted issued the provider with three compliance notices under regulation 10, 13 and 23.

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Information about this children’s home

The compliance notices required the provider to address the failures identified, with a focus on the children’s feeding regimes, administration of medication, staff training and the quality of management oversight in the home.

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Information about this children’s home

There were four children living in the home at the time of this visit.

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Information about this children’s home

The manager is not registered with Ofsted.

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This monitoring visit

This visit was carried out to monitor the action taken by the provider in response to the three compliance notices. The provider has taken effective action and addressed all the steps that had been identified in all of the compliance notices.

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This monitoring visit

Children’s feeding regimes are in line their care plan. The provider has now improved the quality of the records that show when the children receive their food and fluids. Staff have received additional guidance to ensure that they understand the children’s feeding plans, how specialist foods are administered and the ways to Inspection report for children’s home - monitoring visit: SC482418 2 maintain good hygiene. The manager monitors the staff’s practice by observing the children being fed and by reviewing the written records. She takes effective action when shortfalls are identified.

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This monitoring visit

Medication arrangements for children have improved. The medication policy has been reviewed and this is understood by the staff. Most staff are trained to administer the children’s medication, including emergency rescue medication. In addition, written records are clearer. The manager has developed her monitoring systems to regularly check medication records, quantities of medication in stock and the competency of the staff. Thorough audits and regular observations of staff practice have improved.

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This monitoring visit

The home conditions have improved. Rooms are clean and organised, and new furnishings have been added. Further home improvements are planned, for example new flooring and refurbishments in the sensory room. Children’s bedrooms are child-friendly, personalised and include children’s toys and their personal possessions. This helps the children to be comfortable and enjoy their home environment.

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This monitoring visit

Children are supported to attend education. However, in one example a child has waited too long to access full-time learning. The manager has failed to effectively challenge other services and make formal representations on behalf of the child. This affects the progress that the children can make.

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This monitoring visit

The quality of restraint records is improving. However, in one example, the description of the incident did not include how the staff supported the child who was experiencing emotional distress. In addition, the child’s behaviour support plan was not thorough and did not detail the specific strategies, which the staff should follow. This affects the consistency of the children’s care and the scrutiny of incidents.

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This monitoring visit

Complaints about staff practice are usually recorded and investigated. However, in two examples found, one complaint was not logged in a timely manner, and another had not been thoroughly investigated. The lack of consistency by the provider in adhering to their own complaints procedures does not give assurances to the children, parents, commissioners and Ofsted, that any concerns raised will be appropriately responded to.

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This monitoring visit

The previously issued requirements under regulation 37 were not fully reviewed during this visit. For this reason, this is reissued. Inspection report for children’s home - monitoring visit: SC482418 3

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Inspection date Inspection type Inspection judgement

06/12/2021 Full Good 12/11/2019 Full Good 17/07/2018 Full Good 07/02/2018 Interim Sustained effectiveness Inspection report for children’s home - monitoring visit: SC482418 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (c)) 7 June 2022

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (1)(a)(b) (2)(c))

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Requirement Due date

In particular, the registered provider must ensure that all of the staff receive sufficient training to administer emergency rescue medication. 7 June 2022

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

a description of the measure and its duration; 7 June 2022 Inspection report for children’s home - monitoring visit: SC482418 5 details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure;

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(iv)(v)(vi)(vii)(c))

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Requirement Due date

maintain in the home the records in Schedule 4;

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Requirement Due date

ensure that the records are kept up to date. (Regulation 37 (1) (2)(a)(b))

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Requirement Due date

This specifically relates to the register of children who have moved in or out of the home. 7 June 2022

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (3)) 7 June 2022

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Recommendation

 The registered provider should ensure that all of the children’s records are kept up to date. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.3)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC482418 6

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Children’s home details

Registered provider: Hennessy Living Group Limited

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Children’s home details

Registered provider address: Rickleton 1B, Bowes Offices, Lambton Park, Chester Le Street DH3 4AN

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Inspectors

Catherine Heron, Social Care Inspector Cherie Chen, Social Care Inspector Inspection report for children’s home - monitoring visit: SC482418 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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