Children's Home run by Turning Point Care Limited in Enfield

Inspection report for children’s home - monitoring visit: SC010699 1 SC010699

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Inspected under the social care common inspection framework

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Information about this children’s home

A private provider operates the home. The home provides care for up to five children with social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in May 2018.

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This monitoring visit

The home was judged as requires improvement to be good at a full inspection on 25 August 2021 and judged to have declined in effectiveness at an interim inspection on 16 December 2021. A monitoring visit was carried out on 19 January 2022 due to concerns relating to an increase in police callouts to the home and increasing concerns emerging from safeguarding notifications. The findings of the monitoring visit resulted in a restriction of accommodation notice being issued. A further visit took place on 23 February which identified that, while some progress had been made, this was not sufficient for the restriction notice to be varied or lifted.

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This monitoring visit

At the time of this visit, one child was living at the home.

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This monitoring visit

The registered manager has shown an impressive determination to address the requirements raised at the previous inspection. The findings from this inspection have resulted in the restriction notice being lifted.

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This monitoring visit

A significant amount of work has gone into the home’s response to bullying. Focused work on bullying has taken place with the child in placement, training has taken place with the staff team and a new clear anti-bullying policy is in place. This has created an impetus in protecting children from the impact of bullying which was not previously evident. Inspection report for children’s home - monitoring visit: SC010699 2 The child in placement is clearly making good progress and any rare incidents of being missing from care have been responded to effectively. There is evidence of clear efforts being made by staff to remain in contact with a missing child and they take into consideration the reasons why a child has been missing. This helps to keep children safe.

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This monitoring visit

The home’s safeguarding policy has been revised and is significantly improved. The roles and responsibilities of staff in helping to keep children safe are now clearly defined.

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This monitoring visit

Work has been done in relation to managing children’s complaints. The children’s guide informs children of the complaints process and work has been undertaken with staff to clarify the process. Consequently, children’s voices in relation to the quality of their care are heard.

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This monitoring visit

The training matrix is complete and identifies relevant training to help staff to care for children effectively. Some training courses are still to be completed but dates have been set for this and there is management oversight to ensure that they are completed.

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This monitoring visit

Recordings in the logbook and children’s records are now clearly signed and dated. The manager is aware of the need for children’s daily records to include more information in relation to their feelings and thoughts throughout the day.

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This monitoring visit

Risk assessments are routinely updated in response to any changes in children’s circumstances or any increasing risks. While there are clear improvements, risk assessments need further clarity about what action is to be taken to help to keep children safe.

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This monitoring visit

Progress has been made in the recording of sanctions and the actions taken by staff following incidents. The manager has evaluated effectively the impact of any recent sanctions to determine if they are making a difference to children’s behaviour.

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This monitoring visit

Leaders, managers and staff continue to work well with partner agencies. Partners report positive, constructive collaborative working that helps to meet children’s needs.

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This monitoring visit

Some progress has been made in relation to the effective recording of recruitment activity. However, there is still a need to ensure that any gaps in employment history are accounted for at the recruitment stage. Furthermore, managers need to demonstrate that they have reviewed and verified references to confirm that they do not contain any information that would deem applicants to be unsuitable to work with children. Inspection report for children’s home - monitoring visit: SC010699 3

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Inspection date Inspection type Inspection judgement

16/12/2021 Interim Declined in effectiveness 25/08/2021 Full Requires improvement to be good 30/10/2019 Full Requires improvement to be good 10/07/2019 Full Inadequate Inspection report for children’s home - monitoring visit: SC010699 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(a)(b)(c)(d))

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Requirement Due date

In particular, leaders and managers must ensure that staff recruitment files are complete in line with matters in Schedule 2, namely, analysis of recent employer references and full employment histories, including a satisfactory explanation of any gaps in employment.

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Requirement Due date

This requirement was made at the last inspection and is restated. 5 June 2022 Inspection report for children’s home - monitoring visit: SC010699 5

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Recommendations

 The registered person should ensure that information in ‘grab packs’ for when children go missing is updated in light of any significant events or changes in circumstances. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.28)  The registered person should ensure that day-to-day records about children include more detail about children’s lived experiences, such as their wishes and feelings. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 22, paragraph 4.11)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC010699 6

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Children’s home details

Responsible individual: Dawnette Legister

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Inspector

Andy Whippey, Social Care Inspector Inspection report for children’s home - monitoring visit: SC010699 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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