Kaleidoscope Assessment Services

Inspection report for residential family centre - monitoring visit: Kaleidoscope Assessment Services 1 Kaleidoscope Assessment Services Finsley House, Finsley Street, Briercliffe, Burnley Lancashire BB10 2HN

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Inspected under the social care common inspection framework

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Information about this residential family centre

This residential family centre provides accommodation for up to three families. The residential family centre is privately owned.

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Information about this residential family centre

Families access the centre at the direction of the court and/or the local authority for the purposes of assessment.

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Inspection date: 13 January 2022

Date of previous inspection: 12 June 2018

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This monitoring visit

This visit was carried out to monitor the provider’s actions to meet two compliance notices under regulations 8 and 21. The notices were originally served in November 2021. The notices were then monitored in December 2021 but were not met.

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This monitoring visit

This inspection identified that the provider has still not taken sufficient action to meet the notice under regulation 8. A further notice will be issued under regulation 8 to address the ongoing identified shortfalls.

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This monitoring visit

The compliance notice under regulation 21 was in relation to the poor quality of accommodation. At this monitoring visit, the inspector toured the building and did not identify any areas of concern. The flats were in a satisfactory state of repair. The manager has now introduced a system to ensure that staff check the cleanliness of the flats on a daily basis. Should any issues be identified, staff are now taking action to ensure that acceptable standards of cleanliness are maintained. This compliance notice has therefore been met. Inspection report for residential family centre - monitoring visit: Kaleidoscope Assessment Services 2 The compliance notice under regulation 8 was in relation to the centre being managed with sufficient care, competence and skill. Leadership of the service is still not effective. Internal monitoring still requires improvement. Although new processes to monitor quality and safety across the service have been introduced,

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This monitoring visit

these are not yet being reviewed effectively by the leadership team. For example, although there is a daily checklist relating to the environment, there was no managerial oversight of the checks completed by staff to ensure that these are being completed to an acceptable and consistent standard.

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This monitoring visit

The manager is still not addressing staff conduct issues effectively. There has been a further staffing issue that the manager has not addressed appropriately or maintained a clear audit trail of any actions taken. As a result, the compliance notice has not been met and a further compliance notice has been issued.

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This monitoring visit

The other requirement made at the previous inspection, not subject to compliance, was not considered during this monitoring visit. This will remain in place until the centre’s next full inspection. Inspection report for residential family centre - monitoring visit: Kaleidoscope Assessment Services 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Residential Family Centre Regulations 2002 and the national minimum standards. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The registered provider and the registered manager shall, having regard to the size of the residential family centre, the statement of purpose, and the number and needs of the residents, carry on or manage the centre (as the case may be) with sufficient care, competence and skill. (Regulation 8 (1))

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Requirement Due date

This specifically relates to ensuring that there is an effective procedure in place to monitor the safety and quality of the environment, facilities and equipment. Also, that poor practice or staff conduct matters are addressed swiftly and appropriately. 24 February 2022

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the residential family centre since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for residential family centre - monitoring visit: Kaleidoscope Assessment Services 4

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Residential family centre details

Registered provider: Kaleidoscope Assessment Services Limited

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Residential family centre details

Registered provider address: Finsley House, Finsley Street, Briercliffe, Burnley, Lancashire BB10 2HN

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Inspector

Julia Toller, Regulatory Inspection Manager Inspection report for residential family centre - monitoring visit: Kaleidoscope Assessment Services 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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