Jennens House

Inspection report for residential family centre - monitoring visit: Jennens House 1 Jennens House

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Inspected under the social care common inspection framework

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Information about this residential family centre

This residential family centre is privately owned and run. The primary purpose of the centre is to support local authorities, courts, parents and children in the provision of fair and evidence-based parenting assessments.

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Information about this residential family centre

The centre is registered to accommodate up to seven families. Families usually stay at the centre for 12 weeks for their assessment. A range of assessment methods are used.

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Information about this residential family centre

The residential family centre was registered on 6 October 2021. There is an acting manager in post who is not yet registered.

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This monitoring visit

This residential family centre was judged inadequate at the full inspection that took place on 19 and 20 January 2022. Due to the concerns identified during the full inspection, Ofsted issued a notice of suspension of registration. Ofsted also issued five compliance notices, under regulations 10, 11, 12, 13 and 13 (amendment) of the Residential Family Centres Regulations 2002.

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This monitoring visit

At the monitoring visit on 1 March 2022, it was found the suspension notice had been adhered to and no families had lived at the centre. The actions set out in the compliance notices under regulations 10, 11 and 13 had been met. The compliance notices under regulations 12 and 13A were reissued.

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This monitoring visit

Since the last visit, significant progress has been made and, as result, the two compliance notices have been met and the notice of suspension of registration has been lifted. Inspection report for residential family centre - monitoring visit: Jennens House 2 Managers now have a clear plan detailing the levels of supervision that will be used to safely monitor families. This includes a strategy for when the monitoring of families should be reduced or increased, based on an assessment of risk. This proportionate and evidence-based approach will help reduce the risk of potential harm to children and their families.

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This monitoring visit

Safeguarding procedures are in place to ensure that children are protected when an allegation of abuse occurs. Managers have provided staff with clear guidance and training about reporting, recording and responding to safeguarding concerns. This means staff have a greater understanding of their role and responsibilities for safeguarding children.

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This monitoring visit

The registered provider has undertaken a review of the staff team’s experience and skills. The review has highlighted that the staff are suitably qualified and have a range of experience and skills. The manager has created an in-depth induction programme for all staff to attend. The induction is an opportunity for staff to consolidate their learning, skills and experience and embed these into their practice.

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This monitoring visit

Since the last inspection, the registered provider has appointed a quality assurance manager. She is social work qualified and has a wealth of experience and knowledge. The quality assurance manager will be directly involved in the assessment of families. She will also be reviewing the work staff complete with the families and the quality of their recording of this work. This will enable the quality assurance manager to assist the registered manager in improving staff practice.

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This monitoring visit

Staff now benefit from a varied training programme which is tailored to help the staff meet the individual needs of the children and their parents. Most staff hold a level 3 qualification and those who do not are working towards it. This equips staff with the level of knowledge and skills needed for the role.

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This monitoring visit

The requirements raised at the full inspection that were not subject to compliance notices were not considered as part of this inspection and have been restated. Inspection report for residential family centre - monitoring visit: Jennens House 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Residential Family Centre Regulations 2002 and the national minimum standards. The registered person(s) must comply within the given timescales.

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Requirement Due date

A person shall not manage a residential family centre unless he is fit to do so.

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Requirement Due date

A person is not fit to manage a residential family centre unless—

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Requirement Due date

having regard to the size of the residential family centre, the statement of purpose, and the number and needs of the residents—

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Requirement Due date

he has the qualifications, skills and experience necessary to manage the centre. (Regulation 7 (1) (2)(b)(i))

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Requirement Due date

This specifically relates to ensuring that the manager has the skills to have sufficient oversight of the families living at the centre. 18 May 2022

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Requirement Due date

For the purposes of paragraph (1), a person is not fit to work at a residential family centre unless—

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Requirement Due date

full and satisfactory information is available in relation to him in respect of each of the matters specified in Schedule 2. (Regulation 16 (3)(d))

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Requirement Due date

This specifically relates to ensuring that all staff are safely recruited. 18 May 2022

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Requirement Due date

The registered person shall establish and maintain a system for—

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Requirement Due date

improving the quality of care provided at the residential family centre. (Regulation 23 (1)(a)(b))

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Requirement Due date

This specifically relates to ensuring that the registered manager has an effective monitoring system in place. 18 May 2022 Inspection report for residential family centre - monitoring visit: Jennens House 4 Where the registered provider is an individual, but is not in day to day charge of the residential family centre, he shall visit the residential family centre in accordance with this regulation.

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Requirement Due date

The person carrying out the visit shall—

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Requirement Due date

interview, with their consent and in private, such of the residents and persons working at the residential family centre as appears necessary in order to form an opinion of the standard of care provided in the residential family centre. (Regulation 25 (1) (4)(a))

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Requirement Due date

This specifically relates to ensuring that the quality of visits by the registered provider improves, including improving the written report. 18 May 2022

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Requirement Due date

If, in relation to a residential family centre, any of the events listed in column 1 of the table in Schedule 5 takes place, the registered person shall without delay notify the persons indicated in respect of the event in column 2 of the table.

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Requirement Due date

The registered person shall without delay notify the parent accommodated in the residential family centre with a child of any significant incident affecting the child’s welfare unless to do so is not reasonably practicable or would place the child’s welfare at risk. (Regulation 26 (1) (2))

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Requirement Due date

This specifically relates to the registered manager notifying Ofsted of significant events. 18 May 2022

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the residential family centre since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for residential family centre - monitoring visit: Jennens House 5

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Residential family centre details

Registered provider: J.A.C.S Specialist Limited

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Residential family centre details

Registered provider address: 66-68 Wednesbury Road, Walsall WS1 3RR

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Inspector

Lydia Isaac, Social Care Inspector Inspection report for residential family centre - monitoring visit: Jennens House 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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