Children's home run by Arc-HD Services Ltd in Eastleigh

Inspection report for children’s home: SC420410 1 SC420410 Registered provider: Arc-HD Services Ltd Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

The provider states in its statement of purpose that it provides care and accommodation for up to three children, male or female, between the ages of nine and 18 years, with attachment difficulties, social, emotional and behavioural issues and/or mental health difficulties.

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Information about this children’s home

The manager registered with Ofsted on 9 September 2019.

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Inspection date: 16 March 2022

Date of last inspection: 30 November 2021

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Inspection date: 16 March 2022

Judgement at last inspection: requires improvement to be good

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Inspection date: 16 March 2022

Enforcement action since last inspection: none Inspection report for children’s home: SC420410 2

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children and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has improved effectiveness.

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children and young people since the most recent full inspection

The team has made significant improvements to the home since the last inspection. The main communal living spaces have been reconfigured and refurbished. This has created beautiful and homely shared spaces for children and adults. Children now spend time together talking, eating and relaxing. Children and carers told the inspector that the changes have made a positive difference to them.

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children and young people since the most recent full inspection

Children engage in education. One child continues to attend school full time. Another child is now attending school on an increased educational timetable. Carers deliver additional accredited courses to children who do not complete a full-time course.

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children and young people since the most recent full inspection

Carers encourage children to eat healthily. Children are beginning to share mealtimes with each other and carers. Carers keep good records of children’s diets when there is a concern about what they are eating. This highlights concerning patterns and leads to children receiving additional support.

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children and young people since the most recent full inspection

Children rarely go missing from home. When they do, carers make every effort to locate them and return them home. Leaders and managers have good relationships with supporting agencies, including the police. This assists in swiftly finding children who may be at risk of exploitation. Return home interviews are completed in a timely manner and any relevant information is shared. This helps build a clearer picture of children’s movements and motives and can prevent further incidents.

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children and young people since the most recent full inspection

Since the previous inspection, one child has moved to live with family. Although this was not a move supported by the child’s local authority, due to the child’s age it was inevitable. The team fully supported the child and family to ensure that they were prepared for the change. Leaders and managers have continued to offer considerable support to the child and their family.

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children and young people since the most recent full inspection

One child has moved into the home since the previous inspection. Moves are carefully planned, with full consideration of the child’s needs. Detailed and thorough assessments are completed to ensure that all children can successfully live together.

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children and young people since the most recent full inspection

Leaders and managers have made changes to the children’s guide so that children have a better understanding of the home. This clearly explains the care children will receive and the high expectations carers have for children.

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children and young people since the most recent full inspection

Allegations against staff are investigated thoroughly and in a timely way. Appropriate referrals are made to the local authority designated officer. There are good reflective Inspection report for children’s home: SC420410 3 debriefs with carers and children to support them and explain the process. Lessons are learned. However, the registered manager did not inform the child’s social worker promptly when an allegation was made.

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children and young people since the most recent full inspection

All the requirements and recommendations made at the previous inspection have been met. The whole team has made significant contributions in a very limited amount of time, to ensure that children receive good levels of care in a homely and nurturing environment. Inspection report for children’s home: SC420410 4

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Inspection date Inspection type Inspection judgement

30/11/2021 Full Requires improvement to be good 29/10/2019 Interim Sustained effectiveness 24/04/2019 Full Good 07/08/2018 Full Requires improvement to be good Inspection report for children’s home: SC420410 5

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Recommendations

 The registered person should seek to involve the local authority, including the placing authority, whenever there is a serious concern about a child’s welfare. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 42, paragraph 9.4)

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC420410 6

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Children’s home details

Registered provider: Arc-HD Services Ltd

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Children’s home details

Registered provider address: Arc H D Services, Wessex House, Upper Market Street, Eastleigh, SO50 9FD

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Inspector

Penelope Kutz, Social Care Inspector Inspection report for children’s home: SC420410 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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