Children's Home run by Bryn Melyn Care Limited in Shropshire

Inspection report children’s home: SC411142 1 SC411142 Registered provider: Bryn Melyn Care Limited Interim inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This service is owned by a private company. The home provides care for one child who may exhibit complex behaviours because of their childhood experiences.

p.1

Information about this children’s home

The manager registered with Ofsted in July 2018. She has completed the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (residential management pathway).

p.1

Inspection date: 16 March 2022

Date of last inspection: 18 October 2021

p.1

Inspection date: 16 March 2022

Judgement at last inspection: requires improvement to be good

p.1

Inspection date: 16 March 2022

Enforcement action since last inspection: none Inspection report children’s home: SC411142 2

p.1

children and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has improved effectiveness.

p.2

children and young people since the most recent full inspection

Since the last inspection, one child has left the home and one child has moved into the home. These moves were planned and supported by staff. Furthermore, the registered manager challenged one child’s placing authority to ensure that the child’s needs were met when leaving the home. This means that children are supported effectively during important moments in their lives.

p.2

children and young people since the most recent full inspection

Staff prioritise children’s family time. They work hard to ensure that children spend time with loved ones. For example, one child’s parent has visited and stayed at the home. This has helped to improve and strengthen their relationship and will provide the child with support in the future.

p.2

children and young people since the most recent full inspection

Since the last inspection, the home has undergone a full refurbishment. For example, a new kitchen and bathroom suite have been installed. Every room has undergone redecoration and new furniture has been put in place. This means that the home is now decorated to a high standard and provides a more comfortable and homely environment for children to live in.

p.2

children and young people since the most recent full inspection

Staff understand children’s needs and follow children’s plans effectively. This means that the number of significant incidents has reduced. On one occasion, when a child did go missing from the home, staff followed the protocols in place and took immediate action to search for the child. They informed the relevant professionals and maintained good communication. As a result, the child returned to the home promptly and safely.

p.2

children and young people since the most recent full inspection

Incidents requiring physical intervention with children have considerably reduced since the last inspection. When incidents have occurred, the registered manager has ensured that staff and the child have been spoken to. Furthermore, the recording of incidents has improved, and the manager has evaluated the effectiveness of the measure used. This evaluation and reflection help staff and children to learn from their experiences.

p.2

children and young people since the most recent full inspection

The home continues to be managed by a suitably qualified and experienced registered manager. She is committed to making improvements to the quality of care received by children. For example, since the last inspection, staff have taken part in weekly upskilling workshops. They have also completed additional safeguarding training with the national care manager. This helps to improve their skills and knowledge. Inspection report children’s home: SC411142 3 The registered manager has made improvements to the monitoring systems used in the home. For example, she has introduced and completed weekly audits and daily ‘golden hour checks’. These systems have helped to identify actions and improve the quality of care delivered to children. However, the registered manager has failed to ensure that her formal quality of care review reports are sent to Ofsted within the required time frames. These delays reduce the oversight the regulator has on the

p.2

children and young people since the most recent full inspection

Staff receive regular supervision and appraisals. Records are now more reflective, and these sessions help staff to feel supported in their role. However, the registered manager has not yet received an annual appraisal, which was scheduled to take place in November 2021. This has the potential to impact on her development and ability to carry out her role.

p.3

children and young people since the most recent full inspection

The registered manager has ensured that all the requirements and recommendations made at the last inspection have been addressed. This has seen an improvement in record-keeping, staff supervision and training records. The monthly monitoring visits undertaken by an independent person are now providing recommendations and actions for further improvement. These improvements have helped to enhance the care that children receive. Inspection report children’s home: SC411142 4

p.3

Inspection date Inspection type Inspection judgement

18/10/2021 Full Requires improvement to be good 05/11/2019 Full Outstanding 24/10/2018 Full Good 19/06/2017 Full Good Inspection report children’s home: SC411142 5

p.4

Recommendations

 The registered person should ensure that all staff and managers have their performance and fitness to carry out their role formally appraised at least once annually. This appraisal should consider, where reasonable and practical, the views of other professionals who have worked with the staff member and manager over the year and children in the home’s care. As part of the performance management process, poor performance should be addressed by a timely plan to bring about improvement. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.5)  The registered person should put in place processes to enable the quality of care review to take place. These should allow for a report to be generated at least once every six months. The generated report should be sent to Ofsted and the placing local authority of all children looked after in the home. (‘Guide to the

p.5

Recommendations

Children’s Homes Regulations, including the quality standards’, page 65, paragraph 15.3)

p.5

Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: SC411142 6

p.5

Children’s home details

Registered provider: Bryn Melyn Care Limited

p.6

Children’s home details

Registered provider address: Atria, Spa Road, Bolton BL1 4AG

p.6

Inspector

Dean Wilton, Social Care Inspector Inspection report children’s home: SC411142 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7