Children's Home run by TJY Care Ltd in Birmingham

Inspection report children’s home: 2618445 1 Registered provider: TJY Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home provides care for up to three children of mixed gender who have social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in March 2021.

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Information about this children’s home

Due to COVID-19, at the request of the Secretary of State, we suspended all routine inspections of social care providers carried out under the social care common inspection framework (SCCIF) on 17 March 2020. We returned to routine SCCIF inspections on 12 April 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected outstanding

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report children’s home: 2618445 2

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Inspection type Inspection judgement

Inspection report children’s home: 2618445 3

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Overall experiences and progress of children and young people: good

Three children were living at the home at the time of inspection. They enjoy living at the home and receive well-planned and individualised care. Children build positive relationships with staff, and this helps them to make progress in different areas of their lives.

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Overall experiences and progress of children and young people: good

Staff prioritise children’s education. One child’s teacher told the inspector that since moving to the home the child is more engaged and their attendance is excellent. The teacher identified the stability that staff have provided for the child as an important factor in supporting their education. Another child’s school attendance has increased since moving to the home. Regular meetings with staff at the child’s school have helped ensure that any problems that have arisen have been quickly addressed. Staff’s clear commitment to children’s education and good working relationships with education professionals have helped children make progress.

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Overall experiences and progress of children and young people: good

Children are involved in their day-to-day care and have their voices heard. Staff review children’s plans with them so that they are able to contribute to them. Regular children’s meetings ensure that children are always able to give their views about the home. The manager complements these meetings with monthly consultations with children. Staff respond appropriately to children’s views and any concerns raised, consulting with relevant professionals when needed. By actively seeking and responding to children’s views, staff ensure that the children feel listened to and are involved in decisions that affect them.

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Overall experiences and progress of children and young people: good

Staff help children to learn skills that will help them in the future. One child has started an independence programme, which involves them doing the majority of their food shopping and cooking each week. Staff help the child to plan this, and the programme has been introduced at a pace that the child is happy with.

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Overall experiences and progress of children and young people: good

Staff help children to build and maintain relationships that are important to them. One child had not seen family members for a period of time before moving to the home. However, they have since started seeing them on a regular basis. This has been done in line with the child’s wishes and they now value the time they spend with their family. Another child has asked to be able to see more of their family. Staff have advocated for them in this respect, sharing the child’s views with relevant professionals so that this can be considered.

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outstanding

Risks to children are clearly identified and staff demonstrate a comprehensive understanding of these. Children’s risk assessments cover relevant risks and contain detailed strategies for staff. The manager has excellent oversight of incidents and ensures that clear and prompt actions are taken when risks are identified. The Inspection report children’s home: 2618445 4 manager includes external professionals in this process. Staff use key-work sessions with children to help them understand and explore risks. This proactive practice has helped children become safer.

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outstanding

Some children are at risk of exploitation. For one child, this risk has significantly reduced since moving to the home. Staff have engaged proactively in regular meetings with external professionals and undertaken work with the child to help increase their understanding in this area. For another child, there have been concerns relating to the risk of criminal exploitation, including in the area where they attend education. Managers agreed that staff will accompany the child throughout the day when they are in education. This outstanding, child-centred practice has helped reduce the risk for the child and ensured that their education has been able to continue.

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outstanding

Staff have close links with local police, who have visited the home to deliver a presentation to children about knife crime. Police have also completed a session with staff about exploitation. Close links with police help children and staff learn from their expertise in this area.

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outstanding

Staff respond to incidents of self-harm proactively. After one incident, a significant amount of work was undertaken with the child, including using information researched online designed to support their emotional well-being. The manager also challenged the child’s social worker about a lack of information about this risk included in the child’s pre-admission paperwork. There have been no further incidents of self-harm for this child.

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outstanding

There have been some incidents of children going missing from home. Staff respond to these in line with the children’s missing-from-home protocols. These protocols are clear, detailed and include individualised strategies to support children and reduce the risk of them going missing. Staff proactively search for children and try to contact them when they are missing from home. When children return, staff speak to them to obtain information about where they have been and any risks they may have been subject to. This information is shared with relevant professionals so that any new risks can be responded to. The manager reviews the missing-from-home protocols with children’s social workers following incidents. This excellent practice ensures that any learning that can be taken from these incidents is reflected in the child’s protocol to further improve staff’s response to incidents.

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outstanding

A recent disclosure from a child was responded to immediately. Staff helped the child access support and the manager shared information with relevant professionals. The child’s risk assessment was reviewed with their social worker and additional safeguards put in place for them. Good responses to disclosures show children that they are listened to and that staff are there to protect them.

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outstanding

Staff provide children with appropriate boundaries and encourage positive behaviours. Children are given rewards when they make positive choices. Sanctions for negative behaviours are restorative in nature. However, the effectiveness of Inspection report children’s home: 2618445 5 consequences is not always recorded, meaning that consideration is not always given as to whether they are the most effective action.

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The effectiveness of leaders and managers: good

The registered manager is highly experienced and qualified to level 5. Managers have a good understanding of children’s needs and are a visible presence at the home. This has allowed them to build positive relationships with children, who enjoy spending time with them. Managers have high aspirations for children and what they can achieve.

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The effectiveness of leaders and managers: good

Managers have excellent oversight of the home. They review all records and plans promptly. Managers ensure that plans are individualised and that support strategies are in line with what children respond to best. Plans contain clear targets for children and these are monitored to ensure that they remain relevant. This means that managers have a good understanding of the progress that children are making.

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The effectiveness of leaders and managers: good

Managers have created a highly supportive environment for staff. Staff told the inspector that they feel valued in their roles. Regular supervision sessions include detailed discussions of children’s needs, and targeted supervisions help support staff to develop and increase their knowledge in specific areas. Team meetings are used to consider how staff are working with children. Managers discuss children referred to live at the home in team meetings, which allows staff to contribute to impact assessments and give their views about how they will be able to meet the child’s needs.

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The effectiveness of leaders and managers: good

Staff undertake a significant programme of training. This is delivered by the home’s responsible individual, which helps him build good relationships with staff and have a good understanding of their strengths and areas for development. Staff said that the training has equipped them to meet children’s needs more effectively.

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The effectiveness of leaders and managers: good

Managers have built positive working relationships with external professionals and children’s families. All children’s social workers said that communication is excellent and that the manager is proactive and open to discussions about how to best meet children’s needs. The manager has challenged professionals appropriately when needed to ensure that children are receiving the right service from all those involved in their care. Inspection report children’s home: 2618445 6

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Recommendation

 The registered person should ensure that all incidents of discipline are subject to systems of regular scrutiny, including regarding their effectiveness. (‘Guide to Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.36)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: 2618445 7

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Children’s home details

Registered provider address: Collingwood Centre, Collingwood Drive, Birmingham B43 7NF

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Inspector

Joe Cox, Social Care Inspector Inspection report children’s home: 2618445 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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