Children's Home run by Safe Haven Adolescent Care Group Limited in Nottinghamshire

Inspection for report children’s home: 2621322 1 Registered provider: Safe Haven Adolescent Care Group Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by an independent provider. It is registered to provide care for one child with emotional and/or behavioural difficulties.

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Information about this children’s home

The manager is suitably qualified and experienced.

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Information about this children’s home

Due to COVID-19, at the request of the Secretary of State, we suspended all routine inspections of social care providers carried out under the social care common inspection framework (SCCIF) on 17 March 2020. We returned to routine SCCIF inspections on 12 April 2021.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: not applicable

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outstanding

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2621322 2

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Recent inspection history

Not previously inspected Inspection report for children’s home: 2621322 3

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outstanding

Professional care practice by staff exceeds the standard of good. This has resulted in significant improvements to the life of the child who lives at the home. The child has made exceptional progress since she moved in. This is because of the bespoke package of care and therapy she is receiving. She is now able to discuss her emotions with the adults she trusts. She has grown in confidence and self-esteem. She is happy and now enjoys her life.

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outstanding

The quality of care is excellent. When children move to the home, they are welcomed with sensitivity. They benefit from careful planning. For example, before the child currently living in the home moved in, the manager and staff took time to get to know her during visits. The manager and staff ensured that her needs were known before moving to the home. The manager and staff paid meticulous attention to detail, for example providing her favourite meal and using her favourite colours in her bedroom. This resulted in a positive experience for the child and allowed her to settle in her new home.

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outstanding

Staff are acutely aware of the impact on the child of being away from her family. They work tirelessly to create a loving home. This results in the child feeling safe during a difficult time in her life. The child said: ‘It was not what I expected; I couldn’t believe how homely it was.’

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outstanding

The relationships between the child and staff are exceptional. Staff know the child well, invest quality time with her and listen to her intently. The child is part of the decision-making in the home. This has resulted in the child developing an appropriate sense of belonging and a genuine feeling of being loved.

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outstanding

Staff are experienced and trained in the preferred model of care. This model uses every opportunity to create trusting and nurturing relationships between staff and the child. The staff are emotionally open and warm, which creates trusting relationships with the child. The use of language is always caring and dignified. Staff consciously steer away from using language which is considered institutionalised or discriminatory. Constant praise and support, without criticism, are embedded successfully in daily practice. This results in an environment which supports healing from trauma and allows the child to flourish.

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outstanding

There are examples of research-informed practice which are worthy of wider dissemination. For example, specific training for staff in models of attachment has been undertaken. This informs care practice. This has resulted in the whole team becoming attuned to the child’s attachment needs. Staff have also undertaken wider training in children’s sensory needs. A sensory support plan has been created with the child. She can enjoy multi-sensory experiences every day. Fun activities and ideas, such as puddle jumping, swinging seats, sour foods and sensory baskets, are Inspection report for children’s home: 2621322 4 incorporated into daily life. This excellent practice results in high-quality, individualised care and support for the child. The progress that has been made with her health, education, and emotional and social well-being is highly impressive.

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outstanding

Highly effective planning, by managers and staff, minimises risks to children. Any identified risks and vulnerabilities to children are understood by staff. Children are involved in their own safety plans, which makes them more effective. The child is unlikely to go missing and is developing a strong sense of personal safety. The most vulnerable children become safer as a result of this excellent safeguarding practice.

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outstanding

Clear and consistent boundaries contribute to the child’s sense of security. The child understands what is expected of her. Staff are skilled at managing situations and behaviours while promoting age-appropriate risks as part of the child’s development. As a result of this, the child is learning effective ways of managing her feelings and behaviour in a safe and acceptable manner.

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outstanding

The staff understand that the child is vulnerable online. Risks posed by using social media and the internet are understood and reviewed. The home has well-developed strategies to keep the child safe from exploitation. The daily use of parental safety applications blocks inappropriate and harmful websites. This allows staff to monitor online activity. The staff have well-developed, robust and confident practice in this area. This has made an exceptional difference to the child, who is now much safer online.

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outstanding

The manager and staff have effective links with external safeguarding agencies. Daily communication takes place with the local authority and the child’s therapist. This helps to keep the child safe. Staff are constantly alert and responsive to any signs of concern. Staff are vigilant and follow safety and support plans that contain a great deal of detail and direct the staff care practice. This means there have been no safeguarding incidents since the child arrived.

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outstanding

Staff are vigilant and proactive in their approach to safeguarding. This approach keeps the child safe. The manager and staff place the safety of the child first. Safeguarding is fundamental to the home’s day-to-day operation. This leads to very strong safeguarding practice.

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The effectiveness of leaders and managers: outstanding

Inspirational leadership helps children to flourish. A dedicated director, registered manager and responsible individual lead this home. They are confident that they can change the lives of children through their loving and nurturing model. Leaders and managers provide excellent role models. This results in a culture of positivity and aspiration shared by everyone. Inspection report for children’s home: 2621322 5 The staff receive high-quality training. This allows the team to continually develop and enhance their care practice. Bespoke training supports the individual needs of the child in their care effectively. All training reinforces the model of care, which focuses on children receiving love and nurture from staff and managers. The staff describe the benefits of training that is focused solely on the child’s needs. This develops and enhances their skills and understanding of the child’s needs. This helps

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The effectiveness of leaders and managers: outstanding

staff to focus on influencing positive change for her. The child knows she is genuinely cared for and loved by those caring for her. This is because they understand her so well.

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The effectiveness of leaders and managers: outstanding

The leadership team has high expectations of all staff. They have creative ideas to ensure the highest level of care for their child. The staff receive regular supervision that is of very high quality. Team meetings are well attended. They provide opportunities for reflection and for ideas to be shared across the team. This results in a team who feel valued and highly motivated to deliver exceptional care.

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The effectiveness of leaders and managers: outstanding

The child receives the best possible care and rich experiences. This is largely down to the excellent professional working relationships with partner agencies. The team works closely with social workers and education and health professionals. Feedback from stakeholders consistently praises highly effective communication and exceptional care for the child. One professional said: ‘The team worked so hard to get to know the child before she moved in; she felt so welcome.’

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The effectiveness of leaders and managers: outstanding

The home is maintained to a very high standard. It looks and feels like a family home. Every effort is made to personalise the home to meet the child’s needs and tastes. The leadership team has listened to the child’s views about the outside space. As a result of this, a new sensory space is being developed; this will further enhance the physical environment. Inspection report for children’s home: 2621322 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2621322 7

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Children’s home details

Registered provider: Safe Haven Adolescent Care Group Limited

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Children’s home details

Registered provider address: Horizon House, 2 Whiting Street, Sheffield S8 9QR

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Children’s home details

Registered manager: Christie-Lauren O’Connor

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Inspector

Rachael Sprigg, Social Care Inspector Inspection report for children’s home: 2621322 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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