Children's Home run by Budwood Limited in Bournemouth, Christchurch and Poole

Inspection report children's home: 2652468 1 Registered provider: Budwood Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private provider of social care.

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Information about this children’s home

The home provides care for one child who may have emotional and/ social difficulties.

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Information about this children’s home

This is the home’s first inspection since it registered with Ofsted on 3 September 2021.

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Information about this children’s home

Due to COVID-19, at the request of the Secretary of State of State, we suspended all routine inspections of social care providers carried out under the social care common inspection framework (SCCIF) on 17 March 2020. We returned to routine SCCIF inspection on 12 April 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected requires improvement to be good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report children's home: 2652468 2

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Inspection date Inspection type Inspection judgement

Not previously inspected Inspection report children's home: 2652468 3

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Overall experiences and progress of children and young people: good

One child lives in the home at any one time. This enables the child’s needs to be placed at the centre of care delivered in the home. Staff team members did not have the opportunity to visit the child before moving in. This was because of the short period between the registration of the home and the requested start date. However, the registered manager sent the previous home the children’s guide and rules of the home so that this could be shared with the child before moving.

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Overall experiences and progress of children and young people: good

The home’s parameters of care match the child’s needs well. This has supported the child to settle. This is echoed by views gained by the inspector from the child’s social worker and a family member. The child also told the inspector that it was the best home that they had lived in.

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Overall experiences and progress of children and young people: good

The child has experienced many different carers since living in the home. This has been impacted by staff shortages at times of illness and holiday leave. Staff team members have been challenged by the child’s behaviour and this has led to some staff team members moving on. Leaders and managers have acknowledged these issues, and recent changes to staffing arrangements aim to improve continuity of care for the child.

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Overall experiences and progress of children and young people: good

The child is provided with good structure and routine in their daily life. This includes a range of activities with staff members. The child feels anxious about attending activities with peers. This means that the child has very limited opportunities to interact with peers and develop friendships. Managers showed the inspector how a child from another of the provider’s homes has moved on with a record of positive memories. However, the memory book for the current child does not include photographs or details of all significant events to support the child’s life story while living in the home.

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Overall experiences and progress of children and young people: good

There are good arrangements in place to promote children’s learning. This includes support for the child to access online courses, such as first aid. These arrangements have also enabled the child to return to an education provision that they enjoy. As a result, the child is motivated to attend and participate in activities at this provision.

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Overall experiences and progress of children and young people: good

Since moving into the home, the child has enjoyed time with a significant family member. However, other family time arrangements lack clarity. This means that indirect contact for the child and their sibling has not been fully promoted in line with their care plan.

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improvement to be good

The home’s therapeutic approach supports the child’s needs, including the de- escalation of incidents. As a result, restraint is not used, and incidents have reduced. Inspection report children's home: 2652468 4 Following incidents, the child is supported well to maintain relationships with staff team members. This allows the child to be cared for by one adult staff team member in the home. This contributes to a nurturing home environment provided for the child.

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improvement to be good

The inspector found that the child’s plans do not provide clear information about risk. Some information is contradictory and confusing. As a result, plans lack clear guidance for staff. Feedback gained by the inspector evidenced that not all staff members are clear about the risks for the child. In addition, boundaries are not always clearly defined. For instance, when the child uses negative language, responses by members of the staff team are not consistent.

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improvement to be good

A strong joined up response from all those working with the child is not in place. There is conflicting information provided by professionals working with the child. As a result, a range of risks are not always measured effectively, and there are not always well-established strategies in place that seek to reduce all areas of harm effectively. This means that the child is not always supported to move on from their starting point in all areas.

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improvement to be good

There have been no missing-from-home reports. During this inspection, the registered manager identified that the protocols to manage any missing-from-home incidents require updating. This will ensure that clear and consistent guidance is provided to staff if the child does not return home.

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improvement to be good

While the provider plans to change the system used to record risk, this is yet to be implemented.

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The effectiveness of leaders and managers: good

The registered manager has been in post since the home registered with Ofsted. Leaders and managers work closely together. This means that when the registered manager requires additional emotional and practical support, this is put in place quickly. However, managers did not clearly identify areas for improvement that drive the home’s development and improve experiences for children.

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The effectiveness of leaders and managers: good

Core staff members attend regular in-house psychology sessions. This supports their emotional well-being and promotes the home’s therapeutic approach in everyday practice. Staff members also receive good-quality supervision sessions from the provider’s network of managers.

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The effectiveness of leaders and managers: good

Daily records capture the child’s strengths and achievements well. When incidents do occur, records are reviewed by the registered manager. When staff members do not use therapeutic approaches in response to the child’s distress, the registered manager challenges their practice confidently.

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The effectiveness of leaders and managers: good

However, some documents do not fully identify the child’s needs. For instance, the child’s care plan is not clear. In addition, the speech and language assessment relating to the child’s specific needs is not held on file. Despite the registered Inspection report children's home: 2652468 5 manager making efforts to obtain information and request changes to the child’s care plan, this has not been escalated effectively and resolved in a timely way. Inspection report children's home: 2652468 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

that the home’s day to day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(v)(b)) 31 March 2022

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. Inspection report children's home: 2652468 7

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Children’s home details

Registered provider address: 12 West Links, Tollgate, Southampton, Hampshire SO53 3TG

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Inspector

Louise Bacon, Social Care Inspector Inspection report children's home: 2652468 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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