Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children's home: SC456795 1 SC456795 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. The provider states in their statement of purpose that they provide care for one child with emotional behaviour disorders (social and emotional difficulties), including sexual, physical, emotional or mental abuse, as well as children that may have been neglected or had relationship breakdowns with families.

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Information about this children’s home

There manager registered with Ofsted in May 2021.

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Information about this children’s home

Due to COVID-19, at the request of the Secretary of State, we suspended all routine inspections of social care providers carried out under the social care common inspection framework (SCCIF) on 17 March 2020. We returned to routine inspections on 12 April 2021.

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Information about this children’s home

We last visited this setting on 21 October 2020 to carry out an assurance visit. The report is published on the Ofsted website.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report children's home: SC456795 2

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Inspection date Inspection type Inspection judgement

03/10/2019 Full Requires improvement to be good 27/11/2018 Full Outstanding 15/12/2017 Full Good 21/02/2017 Interim Improved effectiveness Inspection report children's home: SC456795 3

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Overall experiences and progress of children and young people: good

One child has recently moved out of this home, and one child has recently moved in. Children are helped to build trusted relationships with staff. Staff spend time getting to know children. Staff talk to children about activities and support their likes and interests. Staff quickly found enjoyable activities for the child who has recently moved in.

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Overall experiences and progress of children and young people: good

During the inspection, observations of the child with staff were positive. Staff were observed taking the child out on activities that he enjoys, for example going to the gym.

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Overall experiences and progress of children and young people: good

Children make progress from their individual starting points. One child has recently started school. Staff support him to attend by taking him to and from school. Staff have effective relationships with school staff. School staff describe positive working relationships with staff. They work together to help the child attend education.

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Overall experiences and progress of children and young people: good

The child’s plans are individualised. Staff help the child to think about his circumstances and help him engage with challenges.

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Overall experiences and progress of children and young people: good

When children move in or out of the home, it is managed well by the staff team. Children are welcomed sensitively. One child recently moved out of the home and into semi-independent living accommodation. This was a positive move for the child, and he has maintained contact with staff.

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Overall experiences and progress of children and young people: good

Staff help children keep in touch with their families. When children are experiencing difficulties with their families, staff work effectively to support children’s emotional well-being.

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How well children and young people are helped and protected: good

Staff spoken to demonstrate an understanding of the current child’s vulnerabilities. There is regular contact with the child’s parents, social worker and other relevant professionals, for example the police and missing-from-home co-ordinator. This demonstrates an all-round safeguarding approach that is effective.

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How well children and young people are helped and protected: good

The child’s risk assessment includes his vulnerabilities and what action staff should take to reduce risks. However, staff practice would be enhanced if the registered manager included clearer steps for staff to follow to ensure that safeguarding practice is consistent. This is particularly relevant in relation to substance misuse.

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How well children and young people are helped and protected: good

Information regarding the child’s vulnerabilities as a result of mobile phone use is not up to date and recorded in the child’s risk assessment. This has not compromised how the child has been safeguarded, and the registered manager addressed this during the inspection. Inspection report children's home: SC456795 4 There have been incidents when the child has been missing from home. Records demonstrate that staff took appropriate action to find the child. The child experienced a well-coordinated response, including staff searching for him and contacting the relevant professionals and the child’s parents. Staff strive to understand the triggers for the missing-from-home incidents so that they can reduce the risk of this happening again.

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How well children and young people are helped and protected: good

Staff provide clear boundaries for the child. Positive behaviour is promoted. Staff respond well to the child’s individual needs. This has reduced the need for physical restraint.

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The effectiveness of leaders and managers: good

The registered manager is child-focused, and she gets to know the child well. She is approachable, and staff are positive about her management.

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The effectiveness of leaders and managers: good

Staff receive effective support, for example through team meetings. Team meetings are held regularly, and they are well attended. Team meetings keep staff up to date with new information. Staff discuss roles and responsibilities and the child’s progress. Staff spoken to told the inspector that these meetings are helpful.

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The effectiveness of leaders and managers: good

The registered manager works positively with other agencies and professionals. She has built an effective working relationship with the child’s social worker. Social workers were positive about the registered manager and the care that the child receives.

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The effectiveness of leaders and managers: good

The registered manager regularly reviews and monitors any incidents in the home. However, the recordings lack evaluation that would identify any gaps in staff practice. This is necessary to ensure that staff make continuous improvements in the quality of care they provide for children.

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The effectiveness of leaders and managers: good

The registered manager does not include her actual working hours on staff roasters. This is a requirement in regulation and is necessary to ensure that accurate records are available if there are any safeguarding concerns.

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The effectiveness of leaders and managers: good

Staff spoken to are positive about the registered manager. They describe a supportive environment, and they have a sense of shared ownership of their practice.

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The effectiveness of leaders and managers: good

Staff have completed relevant training specific to meeting children’s individual needs. Staff told the inspector that training supports them in their roles. Inspection report children's home: SC456795 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1) (2)(a)(i))

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Requirement Due date

This is particularly in relation ensuring that all risk assessments include clear steps for staff to follow in practice. 4 April 2022

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h))

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Requirement Due date

This is particularly in relation to improving monitoring and review systems to ensure that the registered manager’s evaluation and oversight are robust. 4 April 2022

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home. 4 April 2022 Inspection report children's home: SC456795 6 The registered person must—

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Requirement Due date

maintain in the home the records in Schedule 4. (Regulation 37 (1)(2)(a))

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Requirement Due date

The provider needs to demonstrate the hours that all of the staff have worked on rosters, including the registered manager.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. Inspection report children's home: SC456795 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Catherine Fargin, Social Care Inspector Inspection report children's home: SC456795 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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