Children's Home run by Progress Children’s Services Ltd in Coventry

Inspection report children’s home: 2515609 1 Registered provider: Progress Children’s Services Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private company. It provides medium- to long-term care for three children aged between five and 18 years. The children may have physical disabilities, sensory impairment, and complex learning, social, emotional or behavioural needs.

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Information about this children’s home

The current manager registered with Ofsted in February 2019. The registered manager holds a management qualification in residential childcare at level 5.

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Inspection date: 3 February 2022

Date of last inspection: 12 October 2021

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Inspection date: 3 February 2022

Judgement at last inspection: requires improvement to be good

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Inspection date: 3 February 2022

Enforcement action since last inspection: none Inspection report children’s home: 2515609 2

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children and young people since the most recent full inspection

This home was judged requires improvement to be good at the previous inspection. At this inspection, Ofsted judges that it has sustained effectiveness.

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children and young people since the most recent full inspection

Nine requirements were made at the previous inspection. Five of these requirements have been met. Four of the requirements are raised again and one additional requirement has been raised as a result of this visit.

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children and young people since the most recent full inspection

The registered manager is currently absent from the home. The home is being overseen by another manager from the service.

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children and young people since the most recent full inspection

One child has moved out of this home. This was due to his health needs quickly deteriorating. He has returned home to live with his mother. The other two children have remained living in the home. Both children’s social workers confirm that the children continue to make progress. For example, one child’s communication has improved. Both children told the inspector that they like living in this home and like the staff who care for them.

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children and young people since the most recent full inspection

Children have proudly displayed their artwork and plants they have grown in the home. Despite maintenance work being completed to the home, there are still improvements that are required. For example, mould was seen in the bathroom, a light switch was broken in a child’s bedroom, and flooring still needs to be repaired. Some work was completed during the inspection. A requirement has been restated.

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children and young people since the most recent full inspection

One child who lives in the home uses a wheelchair on a daily basis. However, the environment does not yet give him a full level of independence. For example, the kitchen is not yet completely accessible to him. This has impacted on his opportunity to be able to use the cooker. Furthermore, work is required to the pavement areas outside to allow him to manoeuvre his new wheelchair more easily. This is something that the managers have noted and there are now plans to redesign the kitchen and pavement area.

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children and young people since the most recent full inspection

There is now a consistent staff team working with the children. However, the additional staffing required for children to be able to complete activities in the community is not always provided. This has meant that a child has not had enough staff to be able to take him out for his planned walk. This requirement was raised at the last inspection and is being raised again.

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children and young people since the most recent full inspection

Staff now benefit from their training being up to date. However, not all staff have gained their level 3 qualifications in residential childcare within the two-year time frame. This requirement is being restated as a result. Staff are now being given extra support to help them to complete this qualification. Inspection report children’s home: 2515609 3 The statement of purpose does not detail the staff working in the home or their qualifications. This impacts on commissioners’ understanding of the qualifications of staff.

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children and young people since the most recent full inspection

Staff are still not benefiting from monthly supervision. This is a matter that the new manager plans to address.

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children and young people since the most recent full inspection

The registered manager now challenges other professionals where necessary. Furthermore, strategies brought in to address medication errors are now embedded into practice. As a result, no further medication errors have occurred. Inspection report children’s home: 2515609 4

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Inspection date Inspection type Inspection judgement

12/10/2021 Full Requires improvement to be good 25/09/2019 Full Requires improvement to be good Inspection report children’s home: 2515609 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(a)(v)(d))

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Requirement Due date

This specifically relates to the registered manager ensuring that all necessary work is promptly identified, reported and fixed.

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Requirement Due date

This requirement was made at the last inspection and is restated. 25 March 2022

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child. (Regulation 13 (1)(a)(b) (2)(d)) 25 March 2022 Inspection report children’s home: 2515609 6 This also relates to the registered manager ensuring that they have sufficient staff to provide care to the children to enable them to complete agreed activities.

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

The registered person must compile in relation to the children’s home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1. (Regulation 16 (1))

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Requirement Due date

This specifically relates to the registered person ensuring that the document contains details of the experience and qualifications of staff, including any staff commissioned to provide education or healthcare. 25 March 2022

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) ("the Level 3 Diploma"); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or 26 August 2022 Inspection report children’s home: 2515609 7 in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016. (Regulation 32 (1) (2)(a)(b) (4)(a)(b) (5)(a)(b))

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Requirement Due date

This specifically relates to the registered manager ensuring that all staff have completed the relevant qualification in residential childcare.

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(a)(b)(c))

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Requirement Due date

This specifically relates to the registered manager ensuring that all staff receive regular reflective supervision and appraisals.

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Requirement Due date

This requirement was made at the last inspection and is restated. 25 March 2022

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: 2515609 8

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Children’s home details

Registered provider: Progress Children’s Services Limited

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Children’s home details

Registered provider address: Progress House, 127 Millfields Road, Wolverhampton, Staffordshire WV4 6JG

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Inspector

Louise Battersby, Social Care Inspector Inspection report children’s home: 2515609 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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