Children's home run by Future 19 Social Care Limited

Inspection report for children’s home – monitoring visit: 2569163 1

p.1

Information about this children’s home

A private provider owns and manages this home. The home provides care for up to three children who may have emotional and/or social difficulties.

p.1

Information about this children’s home

The home was registered on 13 March 2020. The manager, who registered at the same time, left in September 2020. The former deputy manager is the current acting manager. She has submitted an application to become the registered manager.

p.1

This monitoring visit

Following the full inspection in August 2021, the home was judged inadequate. This led to two compliance notices being issued linked to regulation 12, the protection of children and regulation 32, fitness of workers. The provider demonstrated some capacity during the monitoring visit in October 2021 to address some aspects of the notice under regulation 12, but the remainder was reissued alongside the full compliance notice for regulation 32.

p.1

This monitoring visit

A further full inspection was undertaken on 7 December 2021. The inspector found that the provider had not taken sufficient action to meet the requirements set out in the compliance notices. A decision was made to reissue the notices and impose a restriction of accommodation.

p.1

This monitoring visit

Since the last inspection, sufficient action has been taken to improve safeguarding practice and strengthen the effectiveness of the home’s leadership and management. The provider has implemented a detailed improvement plan. This includes reviewing and updating all risk assessments, recruitment files and case records. As a result, Ofsted is satisfied that the steps outlined in the compliance notices have been suitably addressed.

p.1

This monitoring visit

R isk assessments have been reviewed and reflect children’s risks and highlight strategies on how staff should manage those risks. Plans are reviewed and updated Inspection report for children’s home – monitoring visit: 2569163 2 in response to incidents, and daily communication within the team ensures that everyone is aware of any presenting issues or concerns.

p.1

This monitoring visit

Additional training for all staff has been successfully implemented, and further training is planned to be completed. This helps to ensure that staff have the necessary skills, confidence and knowledge to provide safe and effective care.

p.2

This monitoring visit

An examination of the recruitment files showed improvements in practice. All recruitment files have been audited and shortfalls have been addressed. This means that as much as possible is done to ensure that only suitably checked and vetted adults work at the home.

p.2

This monitoring visit

Records confirm that staff receive regular supervision, and that all outstanding appraisals have taken place. These mechanisms help to strengthen staff practice.

p.2

This monitoring visit

Not all notifications to Ofsted contain pertinent information, and they vary in quality. For example, some lack detail with regard to the action taken and the subsequent outcome. This is not good practice, as records made in this way hinder the regulator’s ability to ensure that the provider has taken all necessary steps to protect children from harm.

p.2

This monitoring visit

Complaints and allegations made against staff are quickly actioned by the registered manager. Internal investigations are fair, relevant parties are notified and children are listened to. However, internal investigation records are not robust. For example, records lack evaluation regarding the process undertaken by the manager, and there is little evidence of how the outcome was reached. Records made in this way lack clarity and do not stand up to scrutiny in the event of a further complaint.

p.2

This monitoring visit

The manager has identified the need to improve the language used within the children’s records. The written content within some documents contains opinions rather than facts. Records made in this way are not helpful to children.

p.2

This monitoring visit

In summary, the home is compliant with the two regulations that were subject to compliance notices and the additional requirements raised at the last inspection. The restriction of accommodation is lifted. Ofsted will assess how well these improvements have been embedded in practice at the next full inspection. Inspection report for children’s home – monitoring visit: 2569163 3

p.2

Recent inspection history

Inspection date Inspection type Inspection judgement 07/12/2021 Full Inadequate 09/08/2021 Full Inadequate

p.3

Statutory Requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. The registered person must comply within the given timescales.

p.3

Requirement Due date

The procedures to be followed in the event of an allegation of abuse or neglect must provide records to be kept of an allegation of abuse or neglect, and the action taken in response. (Regulation 34 (2)(d))

p.3

Requirement Due date

With specific reference to investigation records. These must provide clear evidence of the outcome of any resulting investigation. 1 April 2022

p.3

Recommendations

 The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. (‘Guide to the children’s home regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that the home’s record of the event must include a description of the action taken and the outcome of any resulting investigation. (‘Guide to the children’s home regulations, including the quality standards’, page 62, paragraph 14.14)

p.3

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.3

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 2569163 4

p.3

Children’s home details

Registered provider: Future 19 Social Care Limited

p.4

Children’s home details

Registered provider address: 9 Thorne Road, Rossington, Doncaster, Yorkshire DN1 2HJ

p.4

Children’s home details

Responsible individual: Maxwell Muchenje

p.4

Inspector

Ceri Evans, Social Care Inspector Inspection report for children’s home – monitoring visit: 2569163 5 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.4

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.5