Children's home run by Juventas Services

Inspection report for children's home: 2566488 1 Registered provider: Juventas Services Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care for up to four children aged between 11 and 17 who may have experienced trauma, a sense of rejection, neglect, abuse and exploitation.

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Information about this children’s home

The manager registered with Ofsted in April 2021.

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Information about this children’s home

Due to COVID-19, at the request of the Secretary of State, we suspended all routine inspections of social care providers carried out under the social care common inspection framework (SCCIF) on 17 March 2020. We returned to routine SCCIF inspections on 12 April 2021.

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Inspection date: 8 December 2021

Judgement at last inspection: requires improvement to be good

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Inspection date: 8 December 2021

Enforcement action since last inspection: none Inspection report for children's home: 2566488 2

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children and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection.

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children and young people since the most recent full inspection

At this interim inspection, Ofsted judged that it has improved effectiveness.

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children and young people since the most recent full inspection

The manager has addressed all four of the requirements that were raised at the full inspection.

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children and young people since the most recent full inspection

Since the last inspection, two children have moved into the home. The manager asked for detailed information from the placing local authority before each child’s move. Consequently, the matching of new children to children already living at the home has been effective. Social workers confirmed that the manager made sure that thorough planning was in place. Children have settled well and are making progress.

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children and young people since the most recent full inspection

One child has moved from the home since the last inspection. This was not planned due to the nature of events leading up to their move. However, the manager helped the child to understand why they had to move on and has continued to stay in contact with them. This shows the manager’s commitment to the child even though they no longer live at the home.

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children and young people since the most recent full inspection

Children are involved in the weekly planning of activities and staff encourage children’s interests and hobbies. The home sponsors two donkeys at a local sanctuary and the children are encouraged to spend time there. Recent activities have included trips to the cinema, stock car racing, bowling, laser games and a circus trip. As a result, children’s social networks and range of experiences are broadened.

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children and young people since the most recent full inspection

Staff support children’s health needs. Staff encourage healthy eating and promote exercise. Children benefit from receiving guidance on substance misuse and smoking cessation. One child has started to attend the gym regularly. Staff record a detailed chronology of all contact with health professionals for each child. This demonstrates how staff proactively follow up health concerns for each child and seek advice from appropriate professionals.

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children and young people since the most recent full inspection

Children said that they like living at the home and feel safe. They know who to speak to when they feel worried. Children are involved in writing their own care plans. The plans identify areas in which the child may struggle and how staff should respond in such situations. There has been a decrease in the frequency of incidents of going missing from the home for one child and a reduction in the number of incidents that children are involved in. However, on one occasion the manager was slow to notify Ofsted of a serious incident. Such delays have an impact on Ofsted’s ability to have effective oversight of the home. Inspection report for children's home: 2566488 3 Staff provide children with regular and meaningful opportunities to talk about matters that are important to them. Discussions are relevant to the children’s lives and target areas of concern. These discussions are also used as opportunities to

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children and young people since the most recent full inspection

praise the children and recognise their achievements. The staff seek children’s views and respond to these. Changes at the home are made that reflect the voice of the child. Children feel empowered and have a sense of belonging.

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children and young people since the most recent full inspection

Except for one child, all children are attending school. One child, who has not been in full-time education for a considerable period, has started to access home tutoring for three days per week. However, there is no clear plan outlining how the child will be reintroduced to full-time education.

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children and young people since the most recent full inspection

Staff vacancies have been filled. Safe recruitment processes are comprehensive. The staff receive a thorough induction which includes a range of training and shadow shifts with experienced staff. Good induction, support and training help staff to meet children’s needs and provide continuity of care.

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children and young people since the most recent full inspection

The manager has a clear understanding of the strengths of the staff and their areas for development. Bespoke training packages focusing on post-traumatic stress disorder and self-harm have been developed by the manager and the responsible individual. Staff have benefited from this training as it increases their knowledge and equips them with the skills to support children’s emotional well-being. Inspection report for children's home: 2566488 4

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Inspection date Inspection type Inspection judgement

18/08/2021 Full Requires improvement to be good Inspection report for children's home: 2566488 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious. (Regulation 40 (4)(b)) 7 January 2022

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Recommendation

 The registered person should ensure that when children are not participating in education because they have been excluded, the staff work closely with the placing authority so that the child is supported and enabled to resume full-time education as soon as possible. (‘Guide to children’s homes regulations, including the quality standards’, page 28, paragraph 5.15)

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. Inspection report for children's home: 2566488 6

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Children’s home details

Registered provider: Juventas Services Limited

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Children’s home details

Registered provider address: Yare House 62-64, Thorpe Road, Norwich, Norfolk NR1 1RY

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Inspectors

Joe Cox, Social Care Inspector Rachel Watkinson, Social Care Inspector Inspection report for children's home: 2566488 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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