Children's home run by Personal Security Service Limited in Enfield

Inspection report for children's home - monitoring visit: 1228092 1 Registered provider: PSS Care Group Limited

p.1

Information about this children’s home

This home provides care for up to four children with emotional and/or behavioural difficulties. It is one of three homes that are run by a private organisation,

p.1

Information about this children’s home

The manager registered with Ofsted in December 2021.

p.1

This monitoring visit

The provider voluntarily closed the home in May 2021 to make improvements to the home and restructure the staff team.

p.1

This monitoring visit

The purpose of the visit was to review the provider’s request to lift the three-month condition and to assess the provider’s readiness to reopen the home. The provider has made sufficient improvements to demonstrate that they are likely to meet children’s needs.

p.1

This monitoring visit

The provider has met five out of the nine requirements raised at the last visit. The home now has sufficient staff to care for children in line with the home’s statement of purpose. New staff have been recruited, and other staff have been redeployed from another home in the organisation. The current team comprises a positive blend of suitably experienced and qualified staff who are likely to provide consistent good- quality care and support to children.

p.1

This monitoring visit

Recruitment records are well maintained and meet requirements. Full employment history and verbal verification of references are now included as routine in the organisation’s recruitment procedures. Strong recruitment procedures reduce the potential for unsuitable people to be employed at the home.

p.1

This monitoring visit

An experienced manager has registered with Ofsted. The provider has appointed an independent visitor. The provider has evidenced improved monitoring systems that give good scope to highlight areas of development to secure continuous Inspection report for children's home - monitoring visit: 1228092 2 improvement. Although not tested, this is likely to provide better scrutiny of practice and care.

p.1

This monitoring visit

The management team’s internal monitoring activities have improved the clarity and accuracy of records maintained at the home. These activities include monitoring of staffing rotas and recruitment, supervision and appraisals records. Frameworks for care planning and risk assessment have been adapted and enhanced.

p.2

This monitoring visit

Staff members are supported to have regular and reflective supervision in line with the organisation’s policy. New staff have planned inductions to help them begin to work with the children. The regular supervision and well-developed training are likely to equip staff with the skills to meet the individual needs of children.

p.2

This monitoring visit

The remaining requirements that were raised at the last visit were outside the scope of this visit and were not reviewed. These requirements are therefore restated and will be reviewed at the next inspection. Inspection report for children's home - monitoring visit: 1228092 3

p.2

Inspection date Inspection type Inspection judgement

14/11/2019 Full Good 12/06/2018 Full Good 08/08/2017 Full Good 06/09/2016 Full Good Inspection report for children's home - monitoring visit: 1228092 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.4

Requirement Due date

The health and well-being standard is that—

p.4

Requirement Due date

children are helped to lead healthy lifestyles. (Regulation 10 (1)(c))

p.4

Requirement Due date

In particular, ensure that there is a consistent approach to addressing substance misuse.

p.4

Requirement Due date

This was raised at the last visit and has been restated. 28 February 2022

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.4

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1) (2)(a)(i))

p.4

Requirement Due date

This was raised at the last visit and has been restated. 28 February 2022

p.4

Requirement Due date

The care planning standard is that children—

p.4

Requirement Due date

receive effectively planned care in or through the children’s home; and

p.4

Requirement Due date

have a positive experience of arriving at or moving on from the home.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— 28 February 2022 Inspection report for children's home - monitoring visit: 1228092 5 that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a))

p.4

Requirement Due date

In particular, ensure that children moving into the home are suitably matched with the existing resident group.

p.5

Requirement Due date

This was raised at the last visit and has been restated.

p.5

Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

p.5

Requirement Due date

details of the child’s behaviour leading to the use of the measure;

p.5

Requirement Due date

the date, time and location of the use of the measure;

p.5

Requirement Due date

a description of the measure and its duration;

p.5

Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

p.5

Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

p.5

Requirement Due date

the effectiveness and any consequences of the use of the measure; and

p.5

Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

p.5

Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

p.5

Requirement Due date

has spoken to the user about the measure; and

p.5

Requirement Due date

has signed the record to confirm it is accurate; and 28 February 2022 Inspection report for children's home - monitoring visit: 1228092 6 within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c)).

p.5

Requirement Due date

This was raised at the last visit and has been restated.

p.6

Information about this inspection

The purpose of this visit was to review the provider’s readiness to reopen the home following a period of voluntary closure.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 1228092 7

p.6

Children’s home details

Registered provider: PSS Care Group Limited

p.7

Children’s home details

Registered provider address: 284 Chase Road, London N14 6HF

p.7

Children’s home details

Responsible individual: Frederik Booysen

p.7

Inspector

Mark Anderton, Social Care Inspector Inspection report for children's home - monitoring visit: 1228092 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8