Children's home run by Esland North Limited

Inspection report for children’s home – monitoring visit: 1257013 1 Registered provider: Esland North Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned home. It provides care and accommodation for up to six children between the ages of 10 to 17. It is set over two buildings on the same site. The children have emotional, behavioural and social difficulties and/or learning disabilities.

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Information about this children’s home

The home is led by an experienced and registered manager.

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This monitoring visit

This monitoring visit took place because the provider received a complaint about the care being provided to a child. The concerns were in relation to behaviour management practices by the manager and staff. Ofsted was concerned over the thoroughness of managers’ responses to the complaint.

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This monitoring visit

This monitoring visit did not identify any immediate concerns to children. The complaint has been investigated by the provider and it has learned valuable lessons in some areas of its practice. Leaders and managers quickly developed an action plan in relation to the areas of the complaint which were upheld, following the investigation.

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This monitoring visit

Several important actions have been implemented, including:

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This monitoring visit

 the registered manager has ensured that the staff have received additional training and bespoke learning to meet a child’s identified needs  there has been a review of the behaviour management planning for children to increase oversight and scrutiny for all incidents in the home  in response to the behavioural needs of one child, his individual behaviour management plan has been revised and improved to meet his needs. Inspection report for children’s home – monitoring visit: 1257013 2 The child, who was central to the complaint, has settled since improvements have been made. There has been a reduction in the frequency and severity of incidents. The child said that the staff are helping him manage his behaviour in different ways, for example through use of their sensory room. This has greatly benefited the child and he is developing much more positive and strong bonds with staff.

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This monitoring visit

At the time of the monitoring visit, leaders and managers had not completed all actions identified from the investigation into the complaint. Senior managers have now rectified this because they recognise the importance of having robust systems in place to review and monitor the quality of care provided in the home.

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This monitoring visit

The manager has ensured that the requirement set at the full inspection has been met. As a result, the physical environment of the home is now safer for children. The environment is a pleasant and welcoming environment that children can be proud of.

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This monitoring visit

Staff remain motivated and committed to caring for the children. They continue to receive good support, oversight and guidance from the manager.

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This monitoring visit

The manager is well respected by the staff. The staff feel that she is approachable, and they can seek advice and support at any time. Their training and development needs continue to be met and they receive regular, professional and reflective supervision that challenges, stimulates and enthuses staff to do a good job for children. Inspection report for children’s home – monitoring visit: 1257013 3

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Inspection date Inspection type Inspection judgement

16/06/2021 Full Good 25/02/2020 Interim Improved effectiveness 08/04/2019 Full Requires improvement to be good Inspection report for children’s home – monitoring visit: 1257013 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

feedback on the experiences of children, including complaints received.

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality and care provided in the home.

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Requirement Due date

This specifically relates to senior managers ensuring that actions identified from complaints are implemented in a timely way to ensure that children’s safety and well-being are maintained. 30 November 2021

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 1257013 5

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Children’s home details

Registered provider: Esland North Limited

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Children’s home details

Registered provider address: Suite 1 & 5, Riverside Business Centre, Foundry Lane, Milford, Belper DE56 0RN

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Children’s home details

Responsible individual: Richard Matthews

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Inspector

Laura Walker, Social Care Inspector Inspection report for children’s home – monitoring visit: 1257013 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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