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Early years · Early years complaint outcome

Bright Horizons at Tabard Square

Inspected 26 Oct 2021 · published 27 Oct 2021 · URN EY318803

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    26 Oct 2021

  • URN verified

    EY318803

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−14Mixedmore positive than 84% of reports of this type

In line with other reports of this type.

Praiseimprovedeffectivelysafe
Criticisminadequateconcerns

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
2
Words of findings
344
about usual (typical 281)
Reading level
Hard
Flesch 40, typical 42
Average sentence
17 words
Next steps
1
typical 1
Hedged sentences
5%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the 'Statutory framework for the early years foundation stage', which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 13 July 2021, we carried out an inspection and found the provider was not meeting some of the requirements of the 'Statutory framework for the early years foundation stage'. The overall effectiveness of the provision was judged to be inadequate requiring enforcement. The inspection report sets out the actions the provider was required to take to meet the requirements. The provider took immediate steps to close the nursery for a short period to address the actions.

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Summary of outcome

On 29 September 2021, we carried out a regulatory visit. The focus of the visit was to check the provider had met the safeguarding and welfare actions, raised at their previous inspection.

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Summary of outcome

We found the provider had ensured there is a manager in place for the safe management of the setting. Staff have received the necessary support and training to enable them to fulfil their responsibilities and work effectively together. This includes induction, safeguarding, medical and technical training. Safeguarding procedures are in place and key person arrangements have been reviewed to ensure that the individual needs of children are met. Mealtime routines for children, have improved and drinking water is readily accessible. New cleaning routines for the premises are in place to prevent the risk of cross infection. For example, the floors have been deep cleaned. The provider also improved their knowledge and understanding of managing written complaints, and now fully understands their responsibilities.

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Summary of outcome

The provider remains registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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