Children's home run by Resolute Care

Inspection report children's home: 1245829 1 Registered provider: Resolute Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. It is registered to provide care for up to three children with emotional and/or behavioural difficulties.

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Information about this children’s home

The registered manager has recently resigned, and a new manager has taken over. The new manager is required to submit her application to register with Ofsted.

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Information about this children’s home

Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 10 December 2019

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children's home: 1245829 2

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Inspection date Inspection type Inspection judgement

10/12/2019 Full Outstanding 09/01/2019 Full Outstanding 20/02/2018 Interim Improved effectiveness 22/08/2017 Full Good Inspection report children's home: 1245829 3

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outstanding

Children’s progress is exceptional. Staff have an in-depth understanding of each child. Staff fully empathise with children, building warm and nurturing relationships, which helps children to thrive.

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outstanding

Children love living at this home. The house is full of laughter. The children get on well with all the staff and are happy and relaxed around them. Children are confident and comfortable in their home. They experience stability within a loving, family-style environment.

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outstanding

Children regularly access rich and varied experiences and opportunities. For example, children have enjoyed sky diving, tobogganing, mountain biking, walks in the Peak District, cycling, swimming and litter-picking in the local community. They are also about to embark on a sponsored walk for charity. The experiences children have in this home help to enhance their self-esteem, confidence and resilience. This gives children a strong foundation for when they are ready to move to independence.

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outstanding

Staff advocate strongly on behalf of children. For example, when a child’s school placement was refused, staff worked hard to appeal the decision and ensure that the child got the school of their choice.

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outstanding

Staff support children to attend school. Close working with school staff means that children have significantly increased their attendance at school. Furthermore, children are achieving. A manager said: ‘We want them to believe in themselves and what they can achieve. We recognise every achievement.’

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outstanding

Highly effective planning minimises risks for children in the home and in the community. Children are fully involved in their care planning and risk management plans. When children struggle, staff show understanding. They reassure children and support them through the difficult times. Staff do this with kindness, empathy and consideration.

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outstanding

Consultation with children is embedded into the culture of the home. Staff are open and honest with children. This helps children to trust staff and develop self-belief.

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outstanding

Leaders and managers carefully consider the needs of children moving into the home. They ensure that the staff have the right skills to meet the needs of the child and that the location is suitable. The views of all the children are of the utmost importance before deciding on whether a child moves into the home.

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outstanding

Children only leave the home when they are ready to move on and a suitable home has been found. When children move on, staff ensure that they leave in the way Inspection report children's home: 1245829 4 they want to leave and say goodbye to the people who are important to them. Children continue to remain in contact with staff in the home and will pop round for meals and a chat. This helps children to settle into their new home, successfully transitioning into adulthood.

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outstanding

Creative and innovative strategies support children with their emotional well-being and self-regulation of their behaviour. Children’s anxieties are understood, and staff provide comfort and reassurance to help children with their emotions.

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outstanding

Carefully targeted interventions, underpinned by a well-understood therapeutic model, support children with their emotional well-being. For example, staff and children talk about positive changes the child can make and each child is fully involved in the journey to make the change. A positive change might be about a child’s education, relationships or engaging in activities. Whatever the change is, it is agreed between staff and the child.

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outstanding

Staff promote positive behaviour using restorative approaches. Sanctions are not used. For example, children will help to repair something they have broken or apologise to someone they have hurt. This approach helps the child to understand their own behaviour and learn how to regulate their emotions.

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outstanding

There are few incidents in the home. Staff speak to the children about what upsets them and what staff can do to help. This means that staff recognise when children are upset or anxious and put into action very clear plans to reduce anxiety. Subsequently, physical intervention is rarely used. However, staff are trained in physical intervention and know how to use it correctly.

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outstanding

Children rarely go missing from the home because they feel safe and secure. When children do go missing, staff spend time looking for them and then welcome them back when they return. In a multi-agency forum, staff try to understand why the child went missing and put in strategies to help reduce the child’s need to go missing from the home.

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The effectiveness of leaders and managers: outstanding

The registered manager has recently resigned. The responsible individual ensured effective management cover for the home for the short period that the home was without a manager. He has quickly found a suitably experienced manager who has made a seamless transition into the home.

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The effectiveness of leaders and managers: outstanding

The manager is ably supported by an operations manager, who has an in-depth understanding of the children and staff. Highly effective monitoring and quality assurance systems mean that children continue to make exceptional progress and succeed. Inspection report children's home: 1245829 5 There is an established staff team who provide consistency, stability and security for the children. Staff are skilled and knowledgeable. They have access to excellent training opportunities. Staff are very well supported by managers and each other.

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The effectiveness of leaders and managers: outstanding

The manager and staff are child centred and ensure that children are fully involved in all decisions that involve them. The ethos of the home and the organisation is clearly characterised by high expectations and aspirations for themselves and the children they care for.

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The effectiveness of leaders and managers: outstanding

Partnership working with external professionals ensures that children’s education, health, safety and well-being are strongly promoted.

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The effectiveness of leaders and managers: outstanding

A social worker said: ‘They are more like a family as opposed to a care home.’ Inspection report children's home: 1245829 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider address: 11 High Street, Ruddington, Nottingham NG11 6DT

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Inspector

Joanne Vyas, Social Care Inspector Inspection report children's home: 1245829 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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