New Horizons Day Care

Inspection of New Horizons Day Care Unit 21, James Carter Road, Mildenhall, Bury St. Edmunds IP28 7DE

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Overall effectiveness Inadequate

The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Not applicable

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The provision is inadequate

Children's safety and welfare are compromised. Staff do not have a secure understanding of the action to take in the event of an allegation or concern made against staff.

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The provision is inadequate

Children are allocated a key person when they start at the setting. However, staff do not use information from parents sufficiently, or get to know children well enough, to ensure that they provide children with challenging and enjoyable play and learning experiences. Staff do set out some toys and resources. However, these do not sustain children's interest and the quality of staff engagement is poor. Consequently, some children wander around the room as they lack focus, and their behaviour deteriorates. On occasions, staff remind children about the setting's rules. However, there are times when staff raise their voice to gain children's attention rather redirecting them in play.

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The provision is inadequate

Children respond to instruction from staff. For example, they respond when asked to move to the different areas of the building. However, staff do not organise routine activities well enough. During a whole-group singing session before lunch, children become restless, quickly lose interest and some prefer to roll on the floor. Staff are not deployed effectively to meet children's needs. Some children do enjoy the attention from staff when they get it and generally show that they feel safe and secure at the setting.

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need to do better?

n The provider does not ensure that staff are confident about safeguarding procedures. Despite sharing the written policies with staff, effective methods to check their understanding have not been implemented. As a result, staff are not aware of the action to take in the event of an allegation being made against a member of staff. This affects staff's ability to protect children from harm. n The provider does not ensure that staff are deployed effectively. Staff generally supervise children during activities. However, there are times when the environment is busy and occasions where staff do not adapt whole-group activities well enough. Staff do not communicate effectively with each other. Consequently, they fail to meet children's individual needs. n The provider and staff do not implement the key-person system effectively. Staff do not know the children they are responsible for well enough to support them

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need to do better?

with their ongoing progress. n Staff do not interact purposefully with children or ensure that the set up of the rooms supports children to be motivated to play and learn. In addition, the provider does not ensure that staff are clear about what they want children to learn from the activities that they provide.

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need to do better?

21 September 2021 n Children show better levels of interest when staff engage more effectively with them. For instance, in the art room, children explore play dough with rolling pins and cutters, and have opportunities to experiment with paint. At times, staff follow children's lead and make small changes to these activities. For example, when children are reluctant to touch the paint with their hands, staff offer paintbrushes instead. n The provider is aware of what she needs to do to improve the quality of the setting and has identified areas for development. Staff have regular room and whole-team meetings and have opportunities for supervision and training. n Children have regular opportunities to build their physical skills. They negotiate obstacles in the outdoor space as they use the ride-on toys. Children walk along crates, climb up the steps and slide down the slope on the soft-play equipment.

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need to do better?

n Parents spoken to on the day of the inspection commented on the service provided, stating that their children are happy at the setting. Staff communicate with parents about what their children have been doing during the day through verbal feedback when they collect their child and via electronic communication. n Children are generally competent in self-care. For instance, they have a go at tasks, such as putting their shoes on for themselves after playing on the soft- play equipment. Children take pride in their achievements. n The special educational needs and disabilities coordinator (SENDCo) plans specific sessions for children who may need extra support. For instance, she provides activities for small groups of children to help support those with speech and language difficulties.

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Safeguarding

The arrangements for safeguarding are not effective.

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Safeguarding

Children's safety is not assured. Staff complete training and know the signs they must be alert to that may indicate a child is at risk of harm. They said that they would take concerns to the designated safeguarding lead. However, staff are not fully aware of what to do if the lead person did not act on their concerns or the appropriate agencies to report child protection concerns about staff. The provider follows safe recruitment procedures and ensures that staff complete the essential background checks to make certain that they are suitable to work with children.

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Due date

21 September 2021 ensure that all staff understand and know how to follow the setting's safeguarding policies and procedures, particularly in respect of the action to take if they have a concern about staff 01/10/2021

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Due date

ensure that the key person knows about the child that they are responsible for and how to support their individual needs and ongoing learning 31/12/2021

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Due date

deploy staff to ensure that children's needs are met and they are appropriately supervised at all times 01/10/2021

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Due date

improve staff's skills and teaching to ensure that they provide all children with challenging and enjoyable play and learning experiences 31/12/2021

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Due date

improve the organisation of daily routines, particularly regarding large- group activities, to ensure all children are engaged and focused. 31/12/2021

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Setting details

Unique reference number 2615938 Local authority Suffolk Inspection number 10205693 Type of provision Childcare on non-domestic premises

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Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

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inspection

Total number of places 100 Number of children on roll 110 Name of registered person New Horizons Day Care Ltd

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reference number

Telephone number 01638 428984 Date of previous inspection Not applicable

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Information about this early years setting

New Horizons Day Care registered in 2020. The setting opens from Monday to Friday from 7am until 6pm all year round. The setting also provides a breakfast, holiday, and after-school club for school-aged children. The setting employs eight members of childcare staff, of whom six hold appropriate early years qualifications at level 3 and above. In addition, there is a manager, deputy manager and deputy SENDCo who work across this setting and at their other registered setting.

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Inspection activities

n This was the first routine inspection the provider received since the COVID-19 (coronavirus) pandemic began. The inspector discussed the impact of the pandemic with the provider and has taken that into account in the evaluation of the provider. n This inspection was carried out following the risk assessment process. n The provider, deputy manager and inspector completed a tour of the setting and discussed how the early years provision and curriculum are organised. n The inspector observed the quality of education being provided indoors and outdoors, and assessed the impact that this was having on children's learning. n The deputy manager and the inspector carried out joint observations together. n Parents shared their views of the setting with the inspector during discussion and the inspector took these into account. n Staff and children spoke to the inspector at appropriate times throughout the inspection.

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Inspection activities

n A meeting was held with the provider and deputy manager. The inspector looked at relevant documentation and evidence of the suitability of staff.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

21 September 2021 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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