Children's Home run by Phoenix Childcare Ltd in Somerset

Inspection report for children's home - monitoring visit: 2632917 1

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Phoenix Childcare Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home provides care and accommodation for up to two children or young people who may have emotional and/or behavioural difficulties.

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Information about this children’s home

The home is operated by a private provider of education and care.

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Information about this children’s home

The registered manager has been in post since January 2021.

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This monitoring visit

On 3 August 2021, following the home’s first full inspection, a notice to suspend the home’s registration was served. This was because of significant safeguarding concerns in relation to the one child living in the home and the management and leadership of the home.

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This monitoring visit

This monitoring visit was to review the progress made and to monitor the notice to suspend the registration.

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This monitoring visit

Following the full inspection, leaders and managers supported the child to move out of the home.

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This monitoring visit

Since then, leaders and managers have worked with their staff team to review the failings that led to the suspension of the home’s registration. They have completed a review of all practice and procedures and produced a comprehensive action plan.

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This monitoring visit

Staff have received regular supervision and team meetings are recorded as opportunities to reflect, learn and consolidate as a team.

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This monitoring visit

The manager reports that all staff have used the time effectively while no children are living in the home. They say staff are enthusiastic about the changes that have taken place and are looking forward to children coming to live in the home. Inspection report for children's home - monitoring visit: 2632917 2 A successful recruitment campaign has resulted in the manager having a fully qualified staff team.

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This monitoring visit

Effective management oversight was evident across all the records that were scrutinised during the visit.

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This monitoring visit

The manager and the staff have refurbished parts of the home. This means children will live in a home that is safe and comfortable. Work remains in progress to ensure that there is a permanent telephone line at the home. Meanwhile, the manager has been able to secure an internet connection that provides a safe means of communication and work.

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This monitoring visit

Leaders and the manager have taken dynamic action to address the statutory requirements made following the inspection on 3 August 2021. Because of this work, requirements made at the previous inspection are met. No requirements are made following this monitoring visit. Following a case review held on 16 September 2021, the suspension notice has been lifted.

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Recent inspection history

Inspection date Inspection type Inspection judgement 03/08/2021 Full Inadequate Inspection report for children's home - monitoring visit: 2632917 3

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Phoenix Childcare Ltd

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Children’s home details

Registered provider address: Support Hub, Unit 5, Chinon Court, Lower Moor Way, Tiverton, Devon EX16 6SS

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Inspector

Linda Bond, Social Care Inspector Inspection report for children's home - monitoring visit: 2632917 4 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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