Skip to content

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Early years · Early years inspection (EIF)

Smiley Happy People

Inspected 4 Aug 2021 · published 1 Oct 2021 · URN EY371943

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Original PDF ↗

Summary

Inadequate

Sharon Percy

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Walters, Veronica Mary

  • Group reference verified

    RP515124

  • Inspection date verified

    4 Aug 2021

  • Inspectors verified

    Sharon Percy

  • Behaviour and attitudes verified

    Good

  • Leadership and management verified

    Inadequate

  • Overall effectiveness verified

    Inadequate

  • Personal development verified

    Inadequate

  • Previous overall verified

    Good

  • Quality of education verified

    Good

  • Postcode verified

    PL15 8EX

  • Name on report verified

    Smiley Happy People

  • URN verified

    EY371943

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

In plain English

Join free to get a short, plain-English summary of any report.

Grade profile

Hollow rings show the previous inspection, 2017.

  • OverallInadequate
  • Behaviour and attitudesGood
  • Leadership and managementInadequate
  • Personal developmentInadequate
  • Quality of educationGood

5% of comparable inspections in the last three years were graded Inadequate (17,905 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+12Mostly positivemore positive than 91% of reports of this type graded Inadequate
OutstandingGoodRIInadequate

Reads more warmly than most reports of this type graded Inadequate.

Markers show where typical reports of each grade sit.

Praiseenjoyhappystrongconfidentlypositivewarmengagingeffectively
Criticismconcernsnot consistentlynot effectiveat riskharmnot clear

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsSafeguardingAbout the inspection positive critical
  • Findings571w+45
  • Safeguarding127w−78

Strengths

Quoted from the report. Tap to see it on the page.

Concerns

Quoted from the report. Tap to see it on the page.

Next steps

Quoted from the report. Tap to see it on the page.

No next steps set out.

What the report dwells on

Topics by how often they come up, coloured by how they are described. Open one for an example.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
665
shorter than usual (typical 972)
Reading level
Hard
Flesch 49, typical 51
Average sentence
15 words
Next steps
0
typical 1
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 45%Safeguarding 10%About the inspection 45%

Full report text

Inspection of Smiley Happy People Unit 3, Newport Industrial Estate, LAUNCESTON, Cornwall PL15 8EX

p.1

Overall effectiveness Inadequate

The quality of education Good Behaviour and attitudes Good Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Good

p.1

The provision is inadequate

Managers and the designated safeguarding lead do not fully understand their responsibilities to keep children safe. Managers and staff have attended child protection training since their last inspection. However, they do not have clear systems in place to record any concerns and the actions they have taken in response to these. They do not consistently follow safeguarding procedures to protect children's welfare.

p.2

The provision is inadequate

Children are happy and enjoy their time in the setting. They arrive confidently, settle well and explore resources and activities independently. Children enjoy being outside and exploring. For example, they enjoy digging in the mud and exploring water, using containers and guttering to transfer water.

p.2

The provision is inadequate

Children have developed positive relationships and feel comfortable with staff. Children behave well, taking turns and sharing with their friends. They play with and alongside others to develop good friendships. Staff promote healthy eating habits in the setting at snack and lunch times and children enjoy the sociable conversations that take place at this time.

p.2

The provision is inadequate

Due to the COVID-19 (coronavirus) pandemic, parents are not able to come into the setting. Staff provide a warm welcome as they greet children and their parents at the door. They check if all family members are well and provide time for discussions about children's learning and routines.

p.2

need to do better?

n The management team and staff have not followed their safeguarding procedures. They have not liaised consistently with the relevant agencies, who have had involvement with children and families, or followed correct procedures when concerns arise about children's well-being. This means children's safety and welfare are not assured. n Leaders and staff provide an engaging environment that supports children's interests. The environment is welcoming with soft lighting, real world resources and loose parts play to promote exploration and curiosity in a homely setting. Children show interest in the activities and concentrate well at their chosen play. n Leaders and staff support children with special educational needs and/or disabilities effectively. Staff provide children with individually tailored support and resources. For example, children with additional funding have the opportunity to attend a weekly forest school off site that builds their confidence

p.2

need to do better?

and social skills. n Children have regular opportunities, indoors and outdoors, to develop physically. For example, a soft play area is available for toddlers to explore. Activities are

p.2

need to do better?

4 August 2021 also on offer to help them develop their fine motor skills. Children learn to be independent. They pour their own drinking water from the dispenser and milk from a jug at snack times. Staff encourage children to cut up their own food at lunch time using a knife and fork. n There is an effective key-person system in place. Staff join children in their play, allowing children to lead through their own interests. They have a good knowledge of children's individual strengths. n The setting has established strong partnerships with parents and the local schools to help ensure smooth transitions for the next stage in children's education. Parents appreciate the support that staff give them. They comment that staff are friendly and have helped develop their children's confidence. Staff encourage parents to extend children's learning at home. For example, a book loan library is available for children and parents to share books from the setting

p.2

Safeguarding

The arrangements for safeguarding are not effective.

p.3

Safeguarding

Managers do not record concerns about children's welfare clearly and they do not take prompt action to emerging concerns. Staff can identify signs which may indicate a child is at risk of harm and have an understanding of wider safeguarding issues. Managers work closely with other agencies for children that are subject to a multi-agency plan. However, they are not doing enough to understand why children's services are involved with families and how this may impact on the care that the setting provides.

p.3

Due date

maintain accurate records of any safeguarding concerns and any contact with the relevant agencies to protect children's welfare 24/08/2021

p.3

Due date

follow local safeguarding partnership procedures when concerns about children's welfare emerge in a prompt and timely manner 24/08/2021

p.3

Setting details

Unique reference number EY371943 Local authority Cornwall Inspection number 10203609 Type of provision Childcare on non-domestic premises

p.4

Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

p.4

inspection

Total number of places 40 Number of children on roll 82 Name of registered person Walters, Veronica Mary

p.4

reference number

Telephone number 01566770895 Date of previous inspection 18 July 2017

p.4

Information about this early years setting

Smiley Happy People registered in 2008. It operates from premises on a retail and industrial estate in the Newport area of Launceston, in Cornwall. It is open each weekday for 51 weeks of the year, from 7.30am to 6pm. The nursery receives funding for the provision of free early education to children aged two, three and four years. There are 11 staff employed to work with the children, all of whom hold early years qualifications at level 2 and 3. The owner holds qualified teacher status and the manager holds an early years foundation degree in teaching and learning.

p.4

Inspection activities

n This was the first routine inspection the provider received since the COVID-19 (coronavirus) pandemic began. The inspector discussed the impact of the pandemic with the provider and has taken that into account in her evaluation of the provider. n The owner, manager and inspector completed a learning walk together. They discussed how the setting is organised to support children's independent choices and how they have altered the environment to include real world and home resources. n A parent and grandparent told the inspector about how staff support their child in the setting and how pleased they are with their progress. n The inspector spoke with staff and children at appropriate times during the inspection assessing the quality of teaching, challenge and impact on children's learning. n Some documentation was reviewed by the inspector, including records of paediatric first aid, staff suitability, policies and safeguarding records.

p.5

Inspection activities

n The owner, manager and inspector carried out a joint observation of an activity and assessed the impact on children's learning.

p.5

Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

p.5

Inspection activities

4 August 2021 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.5

Inspection activities

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.6

Inspection activities

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk

p.6

Inspection activities

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspection activities

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.6

Discuss this inspection

Members compare notes on inspectors and inspections here. Join free to read and post.

Join the discussion