Children's Home run by Progress Children’s Services Ltd in Coventry

Inspection report for children's home - monitoring visit: SC064117 1 SC064117

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Progress Children's Services Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private provider. It provides care for up to six children with physical and/or learning disabilities.

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Information about this children’s home

The home has been without a registered manager since 24 February 2021. The provider has appointed a new manager. He is yet to take up his post or apply to register with Ofsted.

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This monitoring visit

Ofsted conducted a monitoring visit to this home on 10 March 2021. The visit was carried out in response to a complaint that Ofsted had received about the children’s home. The visit raised serious concerns in respect of the safeguarding arrangements at the home. As a result, Ofsted issued a notice of restriction of accommodation on 16 March 2021. The home was also subject to three compliance notices under regulation 12, regulation 13 and regulation 23.

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This monitoring visit

Ofsted conducted a further monitoring visit to the home on 26 April 2021. Inspectors found that sufficient progress had been made for the compliance notices to be considered met. However, staffing remained inconsistent and there was still not a permanent manager in post. Ofsted were not satisfied that the home could provide care to any more than the four children living in the home at that time. As a result, the restriction of accommodation remained in place.

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This monitoring visit

Ofsted undertook a full inspection of the home on 2 and 3 June 2021. This inspection found that the previous progress had not been sustained and resulted in an overall inspection judgement of requires improvement to be good, with an inadequate judgement in leadership and management. Ofsted issued two compliance notices. These were again under regulation 13 and regulation 23. Inspection report for children's home - monitoring visit: SC064117 2 Ofsted undertook a further monitoring visit to the home on 20 July 2021. The inspector found that the staffing arrangements in the home had deteriorated significantly since the full inspection. The registered provider informed Ofsted during the inspection that they could not guarantee sufficient staffing to provide safe care for the children beyond a further three days. As a result, Ofsted issued a notice of suspension to the provider during the inspection. This notice came into

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This monitoring visit

effect from 21 July 2021. Ofsted also issued compliance notices under regulation 6 and regulation 13.

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This monitoring visit

This monitoring visit was carried out to review whether the provider has complied with the notice of suspension. The inspector found that the provider has adhered to the notice. All children left the home on 21 July 2021. No children have lived in the home since this date.

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This monitoring visit

All compliance notices remain within the timescale for completion. Managers are making progress towards meeting these. The home is undergoing refurbishment and a new staff team is being recruited and trained. The impact of these developments is, as yet, unknown.

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This monitoring visit

As a result of this inspection, Ofsted is satisfied that the grounds for suspension no longer remain and the notice of suspension has been lifted. The provider has varied the conditions of registration for the home. This means that the home is not currently operational.

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Recent inspection history

Inspection date Inspection type Inspection judgement 02/06/2021 Full Requires improvement to be good 05/02/2020 Full Good 10/10/2019 Interim Not judged 02/05/2018 Full Requires improvement to be good Inspection report for children's home - monitoring visit: SC064117 3

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Statutory Requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children's home's overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children's needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

provide personalised care that meets each child's background;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(iv)(c)(i)(ii))

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Requirement Due date

This particularly refers to ensuring that staff have the skills and tools that they require to communicate with the children who live in the home.

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Requirement Due date

This particularly refers to ensuring that maintenance of the home is undertaken in a timely way. 26 September

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare. 26 September Inspection report for children's home - monitoring visit: SC064117 4 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home's workforce provides continuity of care to each child.

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

(Regulation 13 (1)(a)(b) (2)(c)(d)(e)(h))

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Requirement Due date

This particularly refers to ensuring that staff receive the training that reflects the needs of the children who live in the home

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Requirement Due date

This particularly refers to ensuring that there are sufficient staff permanently employed at the home to meet the staffing ratios of the children who live there.

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Requirement Due date

This particular refers to ensuring that children receive care from a consistent team of people and changes are kept to a minimum.

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Requirement Due date

This particularly refers to ensuring that managers implement monitoring systems to ensure that meetings required for the progression of children's care plans are known about and attended as required.

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Requirement Due date

The registered person must compile in relation to the children's home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b)) 26 September Inspection report for children's home - monitoring visit: SC064117 5 This particularly refers to ensuring that the statement of purpose is kept up to date with management changes and that a copy is sent to Ofsted.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children's safety.

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Requirement Due date

employ an individual to work at the children's home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(d))

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Requirement Due date

This particularly refers to ensuring that checks are made regarding previous employment with children and vulnerable adults as set out in Schedule 2. 26 September

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b))

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Requirement Due date

This particularly refers to ensuring that employees received supervision in line with organisational policy. 26 September

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Requirement Due date

*These requirements are subject to a compliance notice.

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Recommendations

 The registered person should ensure that information that is retained electronically is held in such a way as enable access for anyone with a legitimate need to view it. In particular, this refers to the storage of core children's documents and information regarding complaints. ('Guide to the children's home regulations including the quality standards', page 61, paragraph 14.2). Inspection report for children's home - monitoring visit: SC064117 6  The registered person should ensure that children are actively encouraged to participate in their plans and records and that their views are incorporated. ('Guide to the children's home regulations including the quality standards', page 62, paragraph 14.6).

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Progress Children's Services Limited

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Children’s home details

Registered provider address: Progress House, 127 Millfields Road, Wolverhampton, Staffordshire WV4 6JG

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Inspector

Tracey Coglan Greig, Social Care Inspector Inspection report for children's home - monitoring visit: SC064117 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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