Children's home run by Future 19 Social Care Limited

Inspection report children's home: 2569163 1 Registered provider: Future 19 Social Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private provider owns and manages this home. The home provides care and accommodation for up to three children who may have emotional and/or social difficulties. The home registered on 13 March 2020. The manager who registered at the same time left in September 2020. The post is vacant. Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020. We last visited this setting on 9 December 2020 to carry out a monitoring visit. The report is published on our website.

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Overall experiences and progress of

children and young people, taking into account

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inadequate

How well children and young people are helped and protected inadequate

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inadequate

The effectiveness of leaders and managers inadequate

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inadequate

There are serious and widespread failures that mean children are not protected and their welfare is not promoted or safeguarded.

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inadequate

Overall judgement at last inspection: not applicable

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inadequate

Enforcement action since last inspection: none Inspection report children's home: 2569163 2

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Inspection date Inspection type Inspection judgement

Not applicable Inspection report children's home: 2569163 3

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inadequate

Staff practice must significantly improve to ensure that they meet children’s needs and help children to make progress. The relationships between children and the adults who care for them are pleasant but superficial. The relationships are not yet effective enough to engage children to help them to stay safe.

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inadequate

Staff plan transitions into the home wherever possible. Managers assess the risks between the individual child and the group of children already living there, before children move into the home. This helps children to build relationships and get along with others, and to settle into the routine of daily living.

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inadequate

Staff have drawn up care plans for each child. However, these care plans do not link to the local authority plans. In addition, the care plans do not identify the outcomes that children are expected to achieve and how staff will help children to achieve these. Staff do not update the plans as incidents occur or when new information is gained. This means that staff do not consistently help children to gain a sense of achievement or to stay increasingly safe. This hinders children developing ownership of their behaviour and recognising how it affects them and others.

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inadequate

Children’s education attendance and attainment are mixed and for some children these have declined since they came to live at this home. The children have plans in place for the forthcoming term when they will either return to education, college or work placements, but they will need help from staff to achieve this.

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inadequate

Staff use rewards rather than sanctions to manage the behaviour of children. While this is positive, money is given as the consistent reward, which does not take account of the risks that children can face while out in the community, nor links to the individual risk’s children face.

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inadequate

Children’s daily health needs are met, and they are registered with local health services such as doctors, dentists and opticians. However, attendance at these appointments is sporadic as is the engagement with child and adolescent mental health services. Staff support children where they do attend, and children say they appreciate this.

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inadequate

Staff arrange a variety of activities such as golf, boxing and gym sessions, as well as trips away for the children who take an active part. There are photographs in children’s files and around the home of children enjoying these activities.

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inadequate

The home is comfortable and well maintained. Children are able to choose how they want their bedrooms to be decorated and are allocated money every six months for any improvements they want to make. This helps children to feel valued and develops their knowledge of budgeting. Inspection report children's home: 2569163 4 There is a life skills programme in place to help children to learn vital skills they will need in their adult life. However, this is brief, and not yet fully embedded in practice, which limits children’s engagement with the programme.

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How well children and young people are helped and protected: inadequate

Staff do not put boundaries in place or take effective action when children are at risk of harm in the community. Risk assessments are in place for each child, but they do not contain full details of the children’s risks or give clear strategies for staff to follow to reduce these risks. The assessments are not amended as new risks or incidents occur. This hinders staff from helping to keep children safe.

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How well children and young people are helped and protected: inadequate

Boundaries are in place, following discussions with social workers, to help children return to the home from time out in the community at a certain time. These boundaries are regularly not adhered to by the children, and staff are unable to affect this situation, leaving children at risk in the community.

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How well children and young people are helped and protected: inadequate

Episodes of children going missing from the home continue. Staff follow their relevant protocols and report children missing from the home. They search for the children where they know information about friends and places children frequent. However, the children do not yet trust the adults enough to share where they are going or who they are with. This makes finding children difficult and leaves them exposed to risk.

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How well children and young people are helped and protected: inadequate

Children say they feel safe in the home. However, when children have raised their concerns about the staffing levels and their staff, the manager has not listened to and acted upon these concerns. This leaves children feeling unsafe and unable to trust the adults caring for them. One child said, ‘I would change lots about living here’.

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How well children and young people are helped and protected: inadequate

There is a comprehensive locality risk assessment in place that highlights information relevant to the current group of children. However, there is no evaluation of the risks, which means that staff cannot accurately assess risks to children when they are out in the local area.

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How well children and young people are helped and protected: inadequate

A fire risk assessment completed at the point of registration has not been reviewed or updated. Fire drills and checks on fire-fighting equipment do take place. However, test evacuations up to this point have only included staff. This means that children are not helped to know to safely evacuate in the event of a fire, leaving them at potential risk of harm.

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How well children and young people are helped and protected: inadequate

Staff do not report incidents of concern to the regulator as required. This means that the regulator cannot be assured that appropriate action is taken to safeguard children.

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The effectiveness of leaders and managers: inadequate

Inspection report children's home: 2569163 5 The registered manager post is vacant, and the home is led by the deputy manager and registered individual.

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The effectiveness of leaders and managers: inadequate

The statement of purpose states that staff follow an identified model of practice. However, this model is not evident in the recordings or day-to-day practice of all staff. This means that children experience inconsistent care, which contributes to their lack of trust in the adults who care for them.

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The effectiveness of leaders and managers: inadequate

Recruitment practice is not effective. There are gaps in the information required to ensure that the children are looked after by suitable staff. This has been ongoing since registration and was raised in the previous visit. A compliance notice has been issued to address this.

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The effectiveness of leaders and managers: inadequate

The support for staff is mixed. Team meeting minutes, although they are brief, show that staff attend regularly. However, supervisions do not take place in line with the policy or good practice. When supervisions do take place, children needs are discussed, but the minutes of these are brief. Minutes of supervision do not include reflective practice or discussions around safeguarding This oversight prevents staff from developing and improving their practice in caring for children.

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The effectiveness of leaders and managers: inadequate

An independent person visits the home and makes recommendations to the provider as required. However, leaders and managers do not always respond promptly, and some recommendations are repeated. This means that practice is not improved in a sustained way to help children.

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The effectiveness of leaders and managers: inadequate

The registered individual monitors and audits the practice rather than the manager as required. This has not been effective in identifying the shortfalls seen during the inspection.

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The effectiveness of leaders and managers: inadequate

The most recent Regulation 45 report which reports on the quality and achievements of the home has not been received by the regulator. Inspection report children's home: 2569163 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who— understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential. In particular, the standard in paragraph (1) requires the registered person to ensure that staff— understand and apply the home’s statement of purpose; protect and promote each child’s welfare; provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background; help each child to understand and manage the impact of any experience of abuse or neglect; (Regulation 6 (1)(a)(b) (2)(b)(i)(ii)(iii)(iv)(v)) In particular ensure that:  The model of care in the statement of purpose is embedded in practice or removed  Ensure that practice takes account of the previous

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Requirement Due date

experiences of children  Ensure the home’s care plans link to the local authority plan. 30 September

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Requirement Due date

The children’s views, wishes and feelings standard is that children receive care from staff who— take their views, wishes and feelings into account in relation to matters affecting the children’s care and welfare and their lives. (Regulation 7 (1)(c)) 20 August 2021 Inspection report children's home: 2569163 7 The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so. In particular, the standard in paragraph (1) requires the registered person to ensure that staff— understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers; help each child to understand the importance and value of education, learning, training and employment. (Regulation (8) (1) (2)(iii)(iv)) 30 September

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on— mutual respect and trust; an understanding about acceptable behaviour; and positive responses to other children and adults. In particular, the standard in paragraph (1) requires the registered person to ensure that staff— meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans; help each child to develop socially aware behaviour; encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding; communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding; help each child to develop the understanding and skills to recognise or withdraw from a damaging, exploitative or harmful relationship;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children. (Regulation 11 (1)(a)(b)(c) (2)(i)(ii)(iii)(v)(vii)(ix)) 30 September

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Requirement Due date

*The protection of children standard is that children are protected from harm and enabled to keep themselves safe. 30 September Inspection report children's home: 2569163 8 In particular, the standard in paragraph (1) requires the registered person to ensure that staff— assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; take effective action whenever there is a serious concern about a child’s welfare; that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health; (Regulation 12 (1) (2)(a)(i)(v)(vi)(d)) In particular ensure that risk assessments include detail

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Requirement Due date

strategies for staff to follow to mitigate and risk to children. Fire risk assessments need to be reviewed. Children should be included in any fire evacuation.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure that staff— help each child to understand how to keep safe; have the skills to identify and act upon signs that a child is at risk of harm. (Regulation 12 (1) (2)(a)(ii)(iii)) 30 September

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; ensure that staff have the experience, qualifications and skills to meet the needs of each child; 30 September Inspection report children's home: 2569163 9 understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

(Regulation 13(1)(a)(b) (2)(a)(c)(f)(h))

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Requirement Due date

The care planning standard is that children— receive effectively planned care in or through the children’s home; (Regulation 14 (1)(a)) In particular ensure that each child has a detailed care plan that contains desired outcomes/how these will be achieved by the help provided by staff and whether outcomes are met. 30 September

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Requirement Due date

*The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety. The registered person may only— employ an individual to work at the children’s home; or if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph (3). The requirements are that— Full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(d)) 30 September

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Requirement Due date

The registered person must— ensure that each employee completes an appropriate induction; ensure that each permanent appointment of an employee is subject to the satisfactory completion of a period of probation; The registered person must ensure that all employees— receive practice-related supervision by a person with appropriate experience. (Regulation 33(1)(a)(b) (4)(b)) 30 September

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if— 11 August 2021 Inspection report children's home: 2569163 10 a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation; an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; there is an allegation of abuse against the home or a person working there; a child protection enquiry involving a child — is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry); or there is any other incident relating to a child which the registered person considers to be serious. A notification made under this regulation— must include details of— the matter; the other persons, bodies or organisations (if any) who or which have been notified; any actions taken by the registered person as a result of the

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Requirement Due date

matter; must be made or confirmed in writing. (Regulation 40 (4) (5)(a)(b))

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. The registered person must— Supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (1) (4)(a)) 30 August 2021

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Requirement Due date

* These requirements are subject to a compliance notice.

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Recommendations

 The registered person should ensure that any searches of a child’s bedroom should only take place if the child has been informed or asked for their permission. Immediate searching may be necessary where there are reasonable grounds for believing that there is a risk to the child’s or another person’s safety or well-being. A record should of any search should include: - whether the child was present, or if permission had been given. If this is not the Inspection report children's home: 2569163 11 case the reason why the search is carried out - Date and time of the search -who was present - details of any items found of concern -any actions taken in response (‘Guide to the children’s homes regulations including the quality standards’, page 16, paragraph 3.20)  The registered person should ensure that staff should understand the system for rewarding and celebrating positive behaviour and recognising where children have

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Recommendations

managed situations well. There should not be a reliance on financial reward. (‘Guide to the children’s homes regulations including the quality standards’, page 47, paragraph 9.39)  The registered person should ensure that the locality risk assessment includes a rating of any identified risks. (‘Guide to the children’s homes regulations including the quality standards’, page 64, paragraph 15.1)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: 2569163 12

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Children’s home details

Registered provider: Future 19 Social Care Limited

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Children’s home details

Registered provider address: 9 Thorne Road, Rossington, Doncaster, Yorkshire DN1 2HJ

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Children’s home details

Responsible individual: Maxwell Muchenje

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Inspector

Susan Atkinson-Millmoor, Social Care Regulatory Inspection Manager Inspection report children's home: 2569163 13 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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