Children's Home run by HAVEN CARE GROUP LIMITED in Derby

Inspection report for children's home - monitoring visit: 1247144 1

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Haven Care Group Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. It is registered to provide care and accommodation for up to four children with emotional and/or behavioural difficulties. The home does not currently have a permanent manager in post.

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This monitoring visit

Children and staff have not experienced consistent management since the registered manager left in November 2020. There have been four managers covering this role in the intervening period. A new manager has recently been appointed but has not yet started.

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This monitoring visit

Staff retention is poor. Consequently, children have not experienced care from a consistent staff team for some time. This may mean that children suffer loss when staff leave and may struggle to build trusting relationships with new staff. Most staff are new to the home. Some of these staff are inexperienced.

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This monitoring visit

Staff have not been professionally curious. This has meant that early signs of exploitation of a child have not been identified or fully acted on. For example, a child with a history of criminal exploitation was regularly taken by staff to a village train station. Staff did not fully explore the reasons for this until challenged by a more experienced member of staff, who recognised the train station as a potential risk factor.

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This monitoring visit

A serious incident led to a child having to be moved from the home. The manager and responsible individual have not investigated this incident. The lack of investigation prevents the manager and staff from learning valuable lessons which could help staff develop their safeguarding practice. Inspection report for children's home - monitoring visit: 1247144 2 Children have been admitted to this home in the absence of a registered and consistent manager. Additionally, the staff are relatively new and inexperienced. This can prevent children from settling into the home and developing key relationships with those caring for them. This can hamper children’s progress.

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This monitoring visit

One child regularly goes missing from this home, including going missing during the night. Security cameras are in operation and monitor the outside of the house. However, some staff switch them off overnight. This prevents the staff from monitoring the children, especially those who may be at increased risk of going missing. Furthermore, vital information about how and when the child left the home and the clothing she was wearing could be lost. The is fitted with operational door alarms, which help to mitigate this risk.

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This monitoring visit

The staff are working closely with a child’s placing local authority to implement a plan that supports the child to move to a family. The aim of the plan is to support the move to a family placement and prevent further incidents of the child going missing from the home.

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This monitoring visit

Children who have recently moved into the home are continuing to attend school. Staff support them to maintain their school placements by ensuring they get up on time and taking them to school.

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Recent inspection history

Inspection date Inspection type Inspection judgement 02/06/2021 Full Requires improvement to be good 31/10/2019 Interim Declined in effectiveness 03/09/2019 Full Good 22/01/2019 Interim Declined in effectiveness Inspection report for children's home - monitoring visit: 1247144 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm.

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Requirement Due date

This relates specifically to inexperienced staff working with children without any experienced staff supporting them, staff not identifying and acting upon signs that a child is at risk of harm and not taking effective action when there was a serious concern for a child’s welfare. 1 September 2021

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 1 September 2021 Inspection report for children's home - monitoring visit: 1247144 4 ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home.

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Requirement Due date

This relates specifically to the inexperience of the staff team, poor staff retention and not undertaking an internal investigation following a serious incident.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home.

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Requirement Due date

This relates to ensuring care planning provides good information for staff and that staff complete planned direct work with children in accordance with their care plans. 1 September 2021

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home; and

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Requirement Due date

is not, or does not intend to be, in day-to-day charge of the home.

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Requirement Due date

This specifically relates to having a manager in post and managing the home on a day-to-day basis. 1 September 2021 Inspection report for children's home - monitoring visit: 1247144 5

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Recommendation

 The registered person should ensure that the children’s home is a homely, domestic environment by maintaining the home to a good standard and repairing damage quickly. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.9)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Haven Care Group Ltd

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Children’s home details

Registered provider address: Unit 6, Barberry Court, Parkway, Centrum One Hundred, Burton-on-Trent DE14 2UE

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Inspector

Joanne Vyas, Social Care Inspector Inspection report for children's home - monitoring visit: 1247144 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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