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Social care · Children's home inspection (SCCIF)

Children's Home run by Anchor Care and Education Ltd in Nottinghamshire

Inspected 1 Jul 2021 · published 6 Aug 2021 · URN 2629398

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Original PDF ↗

Summary

Inadequate

Joanne Vyas

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Anchor Care and Education Limited

  • Inspection datesingle source

    1 Jul 2021

  • Inspectorssingle source

    Joanne Vyas

  • Helped and protected verified

    Inadequate

  • Leadership and management verified

    Inadequate

  • Overall effectiveness verified

    Inadequate

  • Name on report verified

    2629398

  • URN verified

    2629398

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Grade profile

Each judgement on its scale, weakest to strongest.

  • OverallInadequate
  • Helped and protectedInadequate
  • Leadership and managementInadequate

5% of comparable inspections in the last three years were graded Inadequate (12,716 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−81Very criticalmore positive than 10% of reports of this type graded Inadequate
OutstandingGoodRIInadequate

Reads more critically than most reports of this type graded Inadequate.

Markers show where typical reports of each grade sit.

Praisenurturingsafeeffectivelypositivesecureconsistent
Criticisminadequatepoorweakharmseriousat riskunsafefailures

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings860w−87
  • What needs to improve719w−66

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

Topics by how often they come up, coloured by how they are described. Open one for an example.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
1,576
shorter than usual (typical 2286)
Reading level
Fairly hard
Flesch 57, typical 50
Average sentence
16 words
Next steps
8
typical 8
Hedged sentences
3%
“some”, “not always”, “most”…

Where the words go

Findings 44%What needs to improve 37%About the inspection 19%

Full report text

Inspection report children's home: 2629398 1 Registered provider: Anchor Care and Education Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This is a privately owned children’s home. It is registered to provide care and accommodation for one child with emotional and/or behavioural difficulties. The home registered in February 2021. This is the home’s first inspection.

p.1

Information about this children’s home

One child has lived at the home since it opened but has recently moved out. No children were living at the home during the inspection.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

inadequate

How well children and young people are helped and protected inadequate

p.1

inadequate

The effectiveness of leaders and managers inadequate

p.1

inadequate

There are serious and widespread failures that mean children are not protected or their welfare is not promoted. The care and experiences of children are poor, and they are not making progress.

p.1

inadequate

Overall judgement at last inspection: Not applicable

p.1

inadequate

Enforcement action since last inspection: None Inspection report children's home: 2629398 2

p.1

inadequate

The registered provider has admitted a child with significant complex behaviour to a newly registered home with a newly formed staff team. Staff have not been able to manage the challenges that the child presented. Consequently, the child moved out of the home. This placement breakdown has continued a pattern of potentially damaging placement endings for the child.

p.2

inadequate

The therapeutic and mental health services that should have been provided as part of the package of care for the child were significantly delayed. The child did not receive these services during his placement.

p.2

inadequate

The child’s established behaviours, which the staff should have prepared for prior to his admission to the home, such as going missing in the early hours of the morning, substance misuse and damage to property, significantly increased during the placement.

p.2

inadequate

Care planning is weak. For example, plans did not detail information about the child’s erratic sleep pattern or a recommended sleep hygiene routine. This means that staff did not have comprehensive information about how to care for the child.

p.2

inadequate

The child did not have a school placement during his time at the home. This means that he did not benefit from on-line teaching during the period of lockdown or from face-to-face teaching when schools re-opened. Although staff made some efforts to help find a local school, the registered manager was not assertive enough in challenging education agencies about the delay in finding a school placement and then attending the school.

p.2

inadequate

Staff have tried to form nurturing relationships with the child and made some progress in this regard. He enjoyed some activities such as cycling and walking. He also enjoyed playing on his play station, although he spent much of his time on his own in his bedroom as time went on.

p.2

How well children and young people are helped and protected: inadequate

On two occasions, staff did not fully implement the child’s safety plan. This states that staff should report the child as missing to the police as soon as they lose sight of him. This meant that vital time was lost that could have been used by the police to look for him.

p.2

How well children and young people are helped and protected: inadequate

Staff do not have a good understanding of the needs of children who self-harm. Staff do not identify hazards in the home environment, elevating risks to children with a history of self-harm. For example, on one occasion, the child broke several Inspection report children's home: 2629398 3 windowpanes. These were not boarded up and, therefore, the child had access to the broken glass.

p.2

How well children and young people are helped and protected: inadequate

Risk management plans are weak. Risks associated with the child are not fully considered and addressed. For example, risk management plans do not detail risks of exploitation. The child has been able get out of the car to go missing on four occasions. Preventative strategies, such as child locks, have not been explored.

p.3

How well children and young people are helped and protected: inadequate

Risks associated with the location of the home were not appropriately considered against the child’s history and known behaviours. When developing the home’s location risk assessment, relevant external professionals such as the police and local authority were not consulted.

p.3

The effectiveness of leaders and managers: inadequate

The decision to admit the child to the home was not properly considered by managers. The child’s needs were not assessed against the skills and competency of the newly formed staff team. Consequently, staff struggled to manage the challenges the child presented, and he was given notice to leave. After another serious incident, the home served immediate notice, meaning that the child left the home quickly, with no preparation for his next placement. These management decisions had a potentially damaging effect on the child.

p.3

The effectiveness of leaders and managers: inadequate

The registered manager has not delivered services as set out in the home’s statement of purpose. The qualified therapist that should have provided direct therapy to children was not available. This meant that the child did not receive the support that he required.

p.3

The effectiveness of leaders and managers: inadequate

Maintenance systems are poor. Hazards have been left around the house. For example, bricks have been left in the garden after a wall was knocked down. A bedroom door lock, an office door and a shower were left broken for too long. This meant that the home is not a nurturing environment and is potentially unsafe.

p.3

The effectiveness of leaders and managers: inadequate

Monitoring systems are not robust. For example, senior staff did not notice that the child’s missing-from-home safety plan had not been properly adhered to.

p.3

The effectiveness of leaders and managers: inadequate

Staff are supported by a counsellor who visits the home weekly. She specifically talks to staff about how they are feeling and whether she can suggest any strategies to help with the behaviour of children. This has helped the newly formed staff team to reflect on their practice. Inspection report children's home: 2629398 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.4

Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

p.4

Requirement Due date

seek to secure the input and services required to meet each child’s needs;

p.4

Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5(b)(c))

p.4

Requirement Due date

This relates to the agreed package of therapy that did not take place, and the challenge of obtaining external professionals to provide services that a child required, such as education. This also relates to the omission of a referral to a drug and alcohol worker, as requested within a strategy discussion. 13/08/2021

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.4

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.4

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.4

Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1) (2)(a)(i)(iii)(vii)) 13/08/2021 Inspection report children's home: 2629398 5 This relates to staff not recognising risk around a child’s self- harm behaviour; poor risk management plans and staff not following the child’s safety plan when he went missing.

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.5

Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(d))

p.5

Requirement Due date

This relates to damage that has not been made safe. This presents a risk to the child. 13/08/2021

p.5

Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.5

Requirement Due date

helps children aspire to fulfil their potential; and

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.5

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

p.5

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(c)(h))

p.5

Requirement Due date

This relates to the offer of specialist therapeutic input that was not available; the admission of a child with highly complex needs into a home with a newly formed staff team who did not have the necessary training to meet the child’s needs and the inaccurate monitoring of missing-from-care records. 13/08/2021 Inspection report children's home: 2629398 6 The care planning standard is that children—

p.5

Requirement Due date

receive effectively planned care in or through the children’s home; and

p.6

Requirement Due date

have a positive experience of arriving at or moving on from the home.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.6

Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a)(b) (2)(c))

p.6

Requirement Due date

This relates to weak care planning and a safety plan that was not followed. 13/08/2021

p.6

Requirement Due date

When conducting the review, the registered person must consult, and take into account the views of, each relevant person. (Regulation 46 (2))

p.6

Requirement Due date

This relates to that there is no reference to consultation with the local authority, police and other relevant persons about the location of the home and risks within the local community in the location risk assessment. This document has not been used to match a child to the home during the admission process. 13/08/2021

p.6

Requirement Due date

* These requirements are subject to a compliance notice. Inspection report children's home: 2629398 7

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

p.7

Children’s home details

Registered provider: Anchor Care and Education Limited

p.7

Children’s home details

Registered provider address: Saxon House, Moseley’s Farm Business Centre, Fornham All Saints, Bury St. Edmunds IP28 6JY

p.7

Inspector(s)

Joanne Vyas, Social Care Inspector Inspection report children's home: 2629398 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.7

Inspector(s)

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p.8

Inspector(s)

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p.8

Inspector(s)

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8

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