Children's Home run by Cambian Childcare Limited in Birmingham

Inspection report children's home: SC396463 1 SC396463 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and provides care for up to two children who have social and emotional difficulties. The manager has the level 5 diploma in leadership and management and has been registered with Ofsted since 2017.

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Information about this children’s home

Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 21 January 2020

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children's home: SC396463 2

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Inspection date Inspection type Inspection judgement

21/01/2020 Full Good 20/12/2018 Full Good 07/08/2017 Full Good 27/02/2017 Interim Improved effectiveness Inspection report children's home: SC396463 3

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Overall experiences and progress of children and young people: good

Children make positive relationships with staff and are cared for by staff who know them well. This ensures that staff offer children individualised care tailored to their needs.

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Overall experiences and progress of children and young people: good

Children make progress from their starting points. One child had a planned move into adult care. Careful planning and co-ordination of this move ensured that the child was moved into suitable accommodation with a good package of support in place. Staff are now working closely with another child and the local authority, to ensure that he has the relevant assessments to enable him to have the right level of support and accommodation once he reaches 18 years old.

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Overall experiences and progress of children and young people: good

Staff support children to work on their life skills and manage living more independently in preparation for when they move on from the home. For example, for one child, this has led to him taking the bus to and from college and undertaking his weekly food shopping. The work that staff do with children is specific to children’s needs and is carefully planned for the pace of their progress.

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Overall experiences and progress of children and young people: good

A new child has moved into the home. Staff have welcomed this child along with his five pet rats. Staff recognise that all children are different and adapt the level of support they give children to help them settle and make progress. This ensures that children get support to help them feel at ease.

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Overall experiences and progress of children and young people: good

Staff ensure that children access health appointments, including accessing specialist support when needed. While awaiting support from the community mental health team, staff helped a child access a remote therapeutic service which he accesses via text.

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Overall experiences and progress of children and young people: good

One child is attending college and his attendance is excellent. The report from the college shows that the child is making progress. When children are not in school, the manager and staff work closely with relevant agencies to ensure that local placements are found. In the interim period, staff have developed alternative, individual education timetables to encourage children to work on their life skills and help them maintain a routine.

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Overall experiences and progress of children and young people: good

Staff work with children to help them develop alternative ways to manage their behaviours and be more reflective on the impact of their behaviours on themselves and others.

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Overall experiences and progress of children and young people: good

Children have lots of opportunities to share their views. Staff listen to their views. This helps children feel valued.

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Overall experiences and progress of children and young people: good

Children know how to make a complaint. There has been one complaint from a child. The manager ensured that the child was given an opportunity to talk about Inspection report children's home: SC396463 4 their complaint which was then addressed with agreed outcomes. The agreed outcomes, however, are not clearly recorded, making it difficult to get a sense of what has been agreed in relation to the complaint. This has the potential to cause confusion and lead to disagreements as staff and the child may not have the same understanding of what was agreed.

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How well children and young people are helped and protected: good

Staff understand the risks in relation to children well and work with them to help them make safe choices. This is demonstrated in the direct work staff do with children, as well as in key children’s documents such as risk management plans.

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How well children and young people are helped and protected: good

When children struggle to manage their feelings and hurt themselves, staff respond with care and talk to children about finding alternative ways to manage their feelings. Risk assessments are updated to reflect current concerns, which helps staff with an understanding of triggers and how to respond to children.

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How well children and young people are helped and protected: good

Staff only use physical intervention as a last resort. Such incidents are very rare. There is good management oversight of physical interventions, which helps the managers understand why interventions were necessary and take on board any learning.

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How well children and young people are helped and protected: good

The recruitment process is thorough and ensures that only adults meeting ‘safer recruitment’ processes are employed to work in the home.

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How well children and young people are helped and protected: good

Trained staff complete weekly fire checks and ensure that regular fire drills take place. Children and staff take part in the fire drills, which ensures a good response and awareness of fire safety.

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How well children and young people are helped and protected: good

The safe area report has been completed in consultation with key agencies such as the police. The report is relevant to the local area and gives staff and children key information they need to help them understand and manage potential risks when out in the community.

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The effectiveness of leaders and managers: good

The manager has been managing the home since 2017. He is qualified and experienced and offers stability to the team. The manager has a good understanding of his team and works hard to create a homely atmosphere. The manager has high aspirations for children and supports his team to develop good practice.

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The effectiveness of leaders and managers: good

The manager and staff work closely with parents and other professionals to help children make progress and achieve outcomes linked to their care plan. One independent reviewing officer told the inspector that when she visited the home for a child in care review, she found staff to be committed. Inspection report children's home: SC396463 5 There is a full staff team working in the home. The staff team come from a range of backgrounds and experiences. Some staff have worked in the home for several years. During the inspection, staff stated they feel valued and supported.

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The effectiveness of leaders and managers: good

Supervision records show that staff receive good reflective supervision which helps them reflect on their practice. Staff receive appraisals which help them review their personal development and work towards their goals for the following year. New staff receive regular, targeted supervision which helps them focus on learning the relevant skills which are reviewed through regular probation reviews.

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The effectiveness of leaders and managers: good

Staff receive good training opportunities. As well as completing mandatory training, the manager has ensured that staff receive relevant training specific to children’s needs. The manager has sourced additional training from the in-house clinical team. This has covered areas such as gender identity, adverse childhood experiences and pathological demand avoidance. This helps staff develop the knowledge and skills needed to support children. Inspection report children's home: SC396463 6

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Recommendation

 The registered person should ensure that when children make a complaint the record of the outcome of the complaint is clearly recorded with the specific details of the complaint and agreed outcomes. (‘Guide to the children’s homes regulations including the quality standards’, page 22, paragraph 4.13)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Cambian Childare Limited, 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Shazana Jamal, Social Care Inspector Inspection report children's home: SC396463 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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