Children's home run by What's Out There Limited

Inspection report children’s home: SC465120 1 SC465120 Registered provider: What’s Out There Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private provider and offers care and accommodation for up to three children and young people. The provider states in its statement of purpose that care is provided for children and young people with social, emotional and/or behavioural difficulties.

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Information about this children’s home

The registered manager has been in post since October 2020.

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Information about this children’s home

Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020.

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Information about this children’s home

We last visited this setting on 23 September 2020 to carry out an assurance visit. The report is published on the Ofsted website.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 11 September 2019

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC465120 2

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Inspection date Inspection type Inspection judgement

11/09/2019 Full Requires improvement to be good 19/12/2018 Interim Improved effectiveness 15/08/2018 Full Good 15/02/2018 Interim Improved effectiveness Inspection report children’s home: SC465120 3

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Overall experiences and progress of children and young people: good

Children’s have good opportunities and experiences while living at this home The two children living in the home are supported by a team of staff who know them very well. They help the two children to spend time with their friends and family, and socialise in the community. As a result, the children have developed a range of interests and hobbies that improve their physical health and social skills.

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Overall experiences and progress of children and young people: good

Children make progress from their starting points. The children currently living in the home either attend college or receive home tutoring. Their attendance and attainment have gradually improved in recent months. Staff understand that the children have different learning styles, and therefore provide a good range of additional learning opportunities for the children outside the school day.

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Overall experiences and progress of children and young people: good

Children are doing well because they have developed a good sense of belonging and permanence in this home. The staff maintain clear, consistent and appropriate boundaries. This has helped the children to develop confidence in the staff and to form positive attachments.

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Overall experiences and progress of children and young people: good

Staff advocate well for the children, and by doing so they are ensuring that the children’s views and wishes will remain central to their plans. Records capture the requests made by both the children to remain living in the home.

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Overall experiences and progress of children and young people: good

The staff team has the necessary skills and experience to use a child-centred approach. A social worker who contributed to this inspection spoke positively about the quality of care and how it has contributed to the progress of the child. She referred to the staff’s knowledge and understanding of the child’s needs.

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How well children and young people are helped and protected: good

The registered manager and the staff team know the children well and identify potential risks and triggers. Plans for reducing these risks are detailed and effective. As a result, the children are supported positively whenever they are worried or upset.

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How well children and young people are helped and protected: good

Since the last full inspection in September 2019, two children have moved out of the home. This followed a period when the staff were challenged by each of the children’s behaviours. These behaviours included missing episodes and damage to property. Leaders and managers recognised that the home were unable to meet the needs of the children, and so took decisive action and moved the children.

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How well children and young people are helped and protected: good

The two children currently living in the home do not go missing and staff do not use physical intervention. Well-constructed care plans provide the staff team with strategies for supporting the children, and as a result serious incidents have reduced in number. Inspection report children’s home: SC465120 4

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The effectiveness of leaders and managers: good

The home is led by a manager who is qualified. While the manager is relatively new to the role, she is ably supported by an experienced responsible individual. The manager knows the children and her staff team well. She has a strong commitment to improving the outcomes for children and leads a team of staff who are equally aspirational for the children.

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The effectiveness of leaders and managers: good

The manager and the responsible individual have a good presence within the home and support the staff team well. If a member of staff is away, other staff cover the shift rather than have someone whom the children do not know. There has been no use of agency staff since the last full inspection.

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The effectiveness of leaders and managers: good

The manager ensures that the staff’s practice remains up to date through regular training, and formal and informal supervision. Staff are further supported by regular clinical supervision with a clinical psychologist. The psychologist told the inspector: ‘I am really impressed with how keen the staff are to embed the therapeutic approach, and they are a very supportive and empathic team who really care about the children in their care.’

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The effectiveness of leaders and managers: good

The manager maintains quality relationships with all professionals involved with the children. She produces reports and updates that are of a good quality and that reflect a knowledge of the children’s progress and plans.

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The effectiveness of leaders and managers: good

Monitoring of the quality of care provided in the home is good in the main, and informs the continued development of the home. However, the manager had failed to submit a Regulation 40 notification to Ofsted relating to an incident that involved the police. Therefore, a requirement has been set. Inspection report children’s home: SC465120 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious (Regulation 40 (e)) 16 July 2021

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC465120 6

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Children’s home details

Registered provider: What’s Out There Limited

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Inspector

Linda Bond, Social Care Inspector Inspection report children’s home: SC465120 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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