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Early years · Early years complaint outcome

Moonstone Day Care

Inspected 19 May 2021 · URN EY479583

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    19 May 2021

  • URN verified

    EY479583

Page 1 of 3
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−56Criticalmore positive than 38% of reports of this type

In line with other reports of this type.

Praiseeffectivelysafetimelyimprovedsecureclearaccurate
Criticismconcernsconcernrisk of harmfailedineffectiveat riskpoornot robust

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
3
Words of findings
853
longer than usual (typical 281)
Reading level
Hard
Flesch 46, typical 42
Average sentence
19 words
Next steps
2
typical 1
Hedged sentences
7%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

Her Majesty's Chief Inspector of Education, Children's Services and Skills is leading Ofsted's work into how regulated early years and childcare providers in England have delivered child- centred practice and care, within the context of the restrictions placed on society during the COVID-19 (coronavirus) pandemic.

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Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 29 April 2021, we received concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 30 April 2021, we carried out a regulatory visit. We found that the provider had failed to notify Ofsted of a significant event, which is a requirement of their registration. We found the provider was not meeting some of the requirements. We also found that the provider had not taken the agreed steps following our previous visit on 27 January 2021 to minimise the risk of burns to children due to ineffective radiator covers.

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Summary of outcome

We suspended the provider's registration because we believe children may be at risk of harm.

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Summary of outcome

We have also served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n improve risk assessment so that all risks to children's safety are identified and action is taken to remove or minimise risks and hazards in a timely manner

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Summary of outcome

n ensure that the premises are secure enough to prevent children from leaving unsupervised or unauthorised persons from entering the premises

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Summary of outcome

n ensure that fire exit routes are easily accessible and free from obstructions to help keep children safe in the event of an emergency evacuation

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Summary of outcome

n improve knowledge and understanding of safeguarding and child protection procedures to ensure that any issues of concern in a child's life are identified and information of a safeguarding nature is referred to other professionals in a timely manner

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Summary of outcome

n ensure there is always a manager present, or in the absence of the manager, that there is a named deputy who is capable and qualified to take charge in the manager's absence

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Summary of outcome

n ensure all staff, including the nominated individual, have a clear understanding of their roles and responsibilities and implement these effectively

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Summary of outcome

n ensure that first-aid qualified staff are deployed effectively to ensure that a paediatric first aider is able to respond to emergencies quickly

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Summary of outcome

n maintain an accurate record of children's attendance

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Summary of outcome

n make sure that records are maintained to ensure the safe and efficient management of the setting, with particular regard to staff signing-in and out records.

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Summary of outcome

On 11 May 2021 the provider advised us that they had taken steps to address the actions and they believed the threshold for suspension was no longer met. The provider requested that we monitor the welfare requirements notice before the due date. We visited the provider on 14 May 2021. We found the provider had met some of the safeguarding and welfare actions but not others. The provider had ensured that fire exit routes were easily accessible. Systems for staff signing-in and recording children's attendance had been improved. The provider demonstrated how they would meet the requirement for a manager or named deputy to be present at all times. However, risk assessment was still poor and further risks were evident. Safeguarding knowledge and understanding was not robust.

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Summary of outcome

Additionally, during the visit, we found new areas of concern. This means that the provider was not meeting other requirements as set out in the Statutory framework for the early years foundation stage.

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Summary of outcome

In relation to the new areas of concern, we have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n improve knowledge and understanding of what records need to be maintained for the safe and efficient running of the setting, with particular regard to records about safeguarding concerns

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Summary of outcome

The registration remains suspended. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against a suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so.

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Summary of outcome

We monitored the provider's response and found that the provider has taken reasonable steps to meet all the actions raised in the Welfare Requirements Notice. We have taken the decision to lift the suspension of the registration as the grounds for the suspension no longer apply.

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Summary of outcome

The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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