Children's home run by Personal Security Service Limited in Enfield

Inspection report for children’s home - monitoring visit: 1228092 1

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PSS Care Group Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home, which is one of three run by a private organisation, provides care for up to four children with emotional and/or behavioural difficulties.

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Information about this children’s home

The registered manager left on 15 February 2021. There is currently no manager in post.

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This monitoring visit

Ofsted conducted a monitoring visit in April 2021, following significant concerns being raised regarding the leadership and management of the home. As a result of that visit, Ofsted served a compliance notice and a notice restricting accommodation. This visit was undertaken to monitor the provider’s adherence to the restriction of accommodation and to review the provider’s progress in meeting the required actions set out in the compliance notice.

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This monitoring visit

The only child living at the home moved out shortly after the last monitoring visit. No children have been admitted to the home since the last visit. Therefore, the provider has complied with the restriction of accommodation notice. The inspector found that insufficient action had been taken to meet the steps set out in the compliance notice.

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This monitoring visit

A new manager has been employed for the home. Ofsted has not been able to review their suitability for the role as an application for registration has yet to be received. All staff have been redeployed to work at another of the organisation’s homes. There is no deputy manager and there are no staff currently employed to work at this home. Therefore, the home is not able to provide care and support to meet the needs of children as outlined in its statement of purpose. Inspection report for children’s home - monitoring visit: 1228092 2 The provider has not been able to provide evidence of improved monitoring systems because the home has not cared for children and the staff have been redeployed.

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This monitoring visit

The home does not have the staff and managers required to operate. The provider does not intend to operate the home at this time. The home will therefore be subject to a condition that the provider must inform Ofsted of its intention to accommodate children at the home at least three months before any child is accommodated.

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This monitoring visit

Some of the previous requirements were outside the scope of this visit and were not reviewed. These requirements are therefore restated and will be reviewed at a subsequent inspection.

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Recent inspection history

Inspection date Inspection type Inspection judgement 14/11/2019 Full Good 12/06/2018 Full Good 08/08/2017 Full Good 06/09/2016 Full Good Inspection report for children’s home - monitoring visit: 1228092 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

children are helped to lead healthy lifestyles. (Regulation 10 (1)(c))

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Requirement Due date

In particular, ensure that there is a consistent approach to addressing substance misuse. 21 June 2021

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; and

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person.

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health; and

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Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(v)(d)(e)) 21 June 2021

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— 21 June 2021 Inspection report for children’s home - monitoring visit: 1228092 4 helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(c)(f))

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Requirement Due date

In particular, ensure that:  children receive care from an experienced, trained and skilled staff team  all records at the home are up to date and provide clear guidance to staff to keep children safe (monitor records to ensure that they are accurate and complete; review the actions taken and offer challenge and guidance to the staff)  staff receive supervision that is regular, supportive and reflective and that accurate records are maintained.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a)) 21 June 2021 Inspection report for children’s home - monitoring visit: 1228092 5 In particular, ensure that children moving into the home are suitably matched with the existing resident group.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home;

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(a)(b)(d))

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Requirement Due date

In particular, obtain a full employment history for every person working at the home in a care role and ensure that application documentation is dated and that references are verified. 21 June 2021

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) ("the Level 3 Diploma"); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home. (Regulation 32 (4)(a)(b) (5)(a))

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Requirement Due date

In particular, ensure that all staff who have worked in a children’s home for more than two years achieve a suitable level 3 qualification. 21 June 2021 Inspection report for children’s home - monitoring visit: 1228092 6 The registered person must ensure that—

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c)) 21 June 2021

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home. 21 June 2021 Inspection report for children’s home - monitoring visit: 1228092 7 The registered person must—

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Requirement Due date

maintain in the home the records in Schedule 4; and

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Requirement Due date

ensure that the records are kept up to date. (Regulation 37 (1) (2)(a)(b))

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Requirement Due date

In particular, ensure that staff duty rotas are clear and accurate.

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month.

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Requirement Due date

The independent person must produce a report about a visit ("the independent person’s report") which sets out, in particular, the independent person’s opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and

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Requirement Due date

the conduct of the home promotes children’s well-being.

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Requirement Due date

The independent person’s report may recommend actions that the registered person may take in relation to the home and timescales within which the registered person must consider whether or not to take those actions.

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Requirement Due date

The independent person must provide a copy of the independent person’s report to—

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Requirement Due date

HMCI. (Regulation 44 (1) (4)(a)(b) (5) (7)(a))

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Requirement Due date

In particular, ensure that the independent visitor’s reports are of consistently good quality, are reviewed by the responsible individual and are sent to Ofsted promptly. 21 June 2021

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Information about this inspection

This visit was undertaken to monitor the provider’s adherence to the restriction of accommodation and to review the provider’s progress in meeting the required actions set out in the compliance notice.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 1228092 8

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Children’s home details

Registered provider: PSS Care Group Limited

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Children’s home details

Registered provider address: 284 Chase Road, London N14 6HF

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Children’s home details

Responsible individual: Frederik Booysen

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Inspector

Joanna Heller, Social Care Inspector Inspection report for children’s home - monitoring visit: 1228092 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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