Children's Home run by Progress Children’s Services Ltd in Coventry

Inspection report for children’s home - monitoring visit: SC064117 1 SC064117

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Progress Children’s Services Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private provider. It provides care and accommodation for up to six children with physical and/or learning disabilities.

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Information about this children’s home

At the time of this monitoring visit, four children were living at the home.

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Information about this children’s home

The home has been without a registered manager since 24 February 2021. The provider is yet to appoint a new manager. A registered manager from another children’s home operated by the organisation is currently acting as the interim manager.

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This monitoring visit

Ofsted conducted a monitoring visit to the home on 10 March 2021. This was in response to Ofsted receiving a complaint about the home. This visit raised serious concerns regarding safeguarding arrangements. As a result, Ofsted issued a restriction of accommodation notice on 16 March 2021. The home was also issued with three compliance notices under regulation 12, regulation 13 and regulation 23.

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This monitoring visit

This monitoring visit was carried out to review the provider’s progress in meeting the three compliance notices and to ensure that the provider was adhering to the restriction of accommodation notice.

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This monitoring visit

Inspectors found that the provider has not admitted any new children to the home since the last monitoring visit.

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This monitoring visit

Managers have made good progress and as a consequence, all three compliance notices have been met. Inspection report for children’s home - monitoring visit: SC064117 2 Managers have reviewed and updated children’s risk assessments. This work has also been further improved by the introduction of clear behaviour support plans for each child. These improvements ensure that staff have clear guidance on how to manage children’s risks. As a result of this work, the number of incidents in the home has reduced.

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This monitoring visit

Staff have received training that reflects the needs of the children who live in the home. This includes receiving training in relation to safeguarding children with disabilities, record-keeping and managing difficult situations. The manager has implemented a six- month training plan to help to ensure that staff training continues.

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This monitoring visit

The manager has ensured that there are sufficient staff on duty to meet the agreed staffing ratios for children. This has had a positive impact on the quality of care that children receive. For example, one child is now able to have regular time out in the local community.

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This monitoring visit

Managers have implemented a comprehensive and effective medication management system. Because of this change, there have been no medication errors. This positive development ensures that children’s health and well-being are now prioritised.

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This monitoring visit

Management oversight of recording and reporting has improved. This has helped to ensure that staff receive feedback on their work to reflect on and improve their practice.

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This monitoring visit

Managers have made improvements to the home environment. Bright pictures are now displayed on the walls and children have sensory lights in their bedrooms. This helps to create a more welcoming environment for children.

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This monitoring visit

Some requirements raised at the last inspection remain within the timescale for completion and were not reviewed as part of this monitoring visit. These will be reviewed at the next full inspection.

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Recent inspection history

Inspection date Inspection type Inspection judgement 05/02/2020 Full Good 10/10/2019 Interim Not judged 02/05/2018 Full Requires improvement to be good 27/02/2018 Interim Sustained effectiveness Inspection report for children’s home - monitoring visit: SC064117 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; and

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(c)(i)(ii)) 30 May 2021

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child. (Regulation 13 (1)(a)(b) (2)(c)(d)(h)) 30 May 2021

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b)) 30 May 2021 Inspection report for children’s home - monitoring visit: SC064117 4 The registered person must ensure that—

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within five days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c)(iv)) 30 May 2021

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if— 30 May 2021 Inspection report for children’s home - monitoring visit: SC064117 5 a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child —

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e))

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every six months.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report").

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (1) (3) (4)(a)) 30 May 2021

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Recommendations

 The registered person should ensure that all children have access to appropriate advocacy support, and where possible this should be provided by a person that the child chooses. (‘Guide to the children’s home regulations including the quality standards’, page 23, paragraph 4.16) Inspection report for children’s home - monitoring visit: SC064117 6  The registered person should ensure that children’s case records and internal plans fully reflect their individual progress. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.3)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Progress Children’s Services Limited

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Children’s home details

Registered provider address: Progress House, 127 Millfields Road, Wolverhampton, Staffordshire WV4 6JG

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Inspectors

Tracey Coglan Greig, Social Care Inspector Lydia Isaac, Social Care Inspector Inspection report for children’s home - monitoring visit: SC064117 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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