Children's Home run by Capstone Care Provider Limited in Nottinghamshire

Inspection report for children’s home - monitoring visit: SC392712 1 SC392712

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Capstone Care Provider Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home offers care for up to three children with social and/or emotional difficulties.

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Information about this children’s home

The registered manager resigned in December 2020. An acting manager is in post and has applied to be registered. The acting manager holds the relevant management qualification.

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This monitoring visit

Due to COVID-19 (coronavirus), at the request of the Secretary of State, we suspended all routine inspections of social care providers on 17 March 2020.

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This monitoring visit

We last visited this setting on 14 October 2020 to carry out an assurance visit. The report is published on our website.

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This monitoring visit

A remote monitoring visit was carried out on 2 March 2021 because of concerns about an increased number of safeguarding incidents. The way that the home had responded to a child who had been subject to risks associated with sexual exploitation was reviewed in detail. Significant shortfalls were identified. As a result of these shortfalls, Ofsted issued a restriction notice and two compliance notices.

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This monitoring visit

This monitoring visit was undertaken at the request of the provider, who considered that they had fully addressed all shortfalls identified at the previous visit.

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This monitoring visit

The child is settled in the home. He has trusting relationships with staff. There have only been two incidents since the last monitoring visit, and staff have responded to these appropriately.

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This monitoring visit

Leaders and managers have commissioned and delivered a range of training to staff. Staff have now been trained in the following topics: safeguarding, child sexual Inspection report for children’s home - monitoring visit: SC392712 2 exploitation, missing-from-home procedures, managing allegations and disclosures, risk management, and therapeutic models. Staff have benefited from time to learn and reflect on their practice.

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This monitoring visit

Managers have redecorated and renovated the home. The home is now well presented and there are no concerns relating to health and safety.

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This monitoring visit

Staff have received regular supervision. This ensures that they receive regular guidance and support, as well as opportunities to reflect on their practice with the manager.

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This monitoring visit

Staff were able to share several examples of successfully advocating for the child, escalating concerns and challenging delays. These actions are likely to give the child quicker access to good-quality education and health services. Stakeholder feedback was unanimously positive about the support that the child is receiving.

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This monitoring visit

Following this monitoring visit, Ofsted has lifted the restriction on additional children moving into the home. The requirements raised at the previous monitoring visit remain in place. This is to allow sufficient time for the provider to fully embed the improvements in practice. These will be reviewed again at future inspections.

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Recent inspection history

Inspection date Inspection type Inspection judgement 04/02/2020 Full Good 20/11/2019 Full Inadequate 30/08/2018 Full Good 06/09/2017 Full Good Inspection report for children’s home - monitoring visit: SC392712 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

manage relationships between children to prevent them from harming each other;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies.

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Requirement Due date

(Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii))

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Requirement Due date

In particular, staff should receive up-to-date training on supporting children who are at risk of, or subject to, exploitation and abuse. Ensure that risk assessments and risk management plans are regularly reviewed and updated in 30/09/2021 Inspection report for children’s home - monitoring visit: SC392712 4 line with new or emerging risks.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

In particular, managers should develop strategies to ensure that safeguarding concerns are shared and escalated appropriately with other safeguarding agencies, to ensure that risk assessments and risk management plans are regularly reviewed and updated in line with new or emerging risks, and to ensure that managers use monitoring systems effectively to ensure that day-to-day care arrangements are safe and nurturing. 30/09/2021

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans;

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans; and

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Requirement Due date

seek to develop and maintain effective professional relationships with such persons, bodies or organisations as 30/09/2021 Inspection report for children’s home - monitoring visit: SC392712 5 the registered person considers appropriate having regard to the range of needs of children for whom it is intended that the children’s home is to provide care and accommodation.

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Requirement Due date

In particular, develop strategies to ensure that safeguarding concerns are shared and escalated appropriately with other safeguarding agencies, particularly local authorities.

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Recommendation

 Many children placed in homes may undergo a difficult transition and what should be simple aspects of their care take on a substantial significance in this context. Staff should provide a nurturing environment that is welcoming, supportive, and which provides appropriate boundaries in relation to their behaviour. Homes must also meet children’s basic day to day needs and physical necessities. Staff should seek to meet the child’s basic needs in the way that a good parent would, recognising that many children in residential care have experienced environments where these needs have not been consistently met – doing so is an important aspect of demonstrating that the staff care for the child and value them as an individual. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.7)

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Capstone Care Provider Limited

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Children’s home details

Registered provider address: The Renewal Trust Business Centre, 3 Hawksworth Street, Nottingham NG3 2EG

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Children’s home details

Responsible individual: Trevor Edinborough

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Inspector

Inspection report for children’s home - monitoring visit: SC392712 6 Bev Allison, Social Care Inspector Inspection report for children’s home - monitoring visit: SC392712 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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