Children's home run by Pelican Care Group Limited

Inspection report for children’s home - monitoring visit: 2592781 1

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Pelican Care Group Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider. It is registered to provide care for up to two young people who may have emotional, behavioural and/or learning difficulties.

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Information about this children’s home

The manager was granted registration for this service in June 2020.

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This monitoring visit

This home was registered in June 2020 and has not yet received a full inspection. Information received by the regulator via external monitoring raised concerns relating to the frequency of missing-from-home incidents. There have been several safeguarding notifications which relate to children being missing from home overnight. Because of this, a monitoring visit was instigated. This was completed remotely.

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This monitoring visit

Staff are familiar with missing-from-home protocols and have responded appropriately when children are missing. Staff are proactive in searching for and establishing contact with children during these incidents. Positively, children also contact staff and frequently update them on their safety and well-being. This shows that children want to maintain their links to the home and reassure staff.

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This monitoring visit

Children say they go missing to see their friends. This is because the government restrictions relating to COVID-19 (coronavirus) currently prevent them from meeting friends indoors and travelling out of the area. Children are happy to return home and are welcomed upon their return. One young person said: ‘I stayed out once and I regretted it, I won’t do this again, I missed my home and the staff too much.’

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This monitoring visit

The registered manager notifies the appropriate persons following serious incidents. However, it is recommended that notifications to Ofsted are submitted within a Inspection report for children’s home - monitoring visit: 2592781 2 reasonable time. This ensures the required oversight and review from the regulator which serves to increase children’s safety.

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This monitoring visit

Not all behaviour and risk management plans are up to date or sufficiently individualised to the child. Plans lack effective measures to reduce children’s risk- taking behaviours and do not provide clear instruction for staff. Additionally, children’s views are not always accurate or considered. This hinders staff’s ability to respond to unsafe behaviours displayed by children and compromises their progress, safety, and well-being.

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This monitoring visit

One member of staff spoken to at the time of the visit was not familiar with the home’s safeguarding procedures. This staff member was not aware of the necessary steps to take in the event of an allegation of abuse from a child. This means that staff do not hold the relevant knowledge to help and protect children effectively in such circumstances. A requirement has been made to address this.

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This monitoring visit

Children enjoy living in the home. They say they have everything they need and are happy. Children speak fondly of staff and have positive relationships with all members of the team.

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This monitoring visit

Leaders and managers are involved in the direct care provided to children. They spend time with children, engaging them in projects and activities to keep them busy and active. Furthermore, children have the opportunity to build strong, engaging relationships with senior management.

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This monitoring visit

The regulator had not been provided with an up-to-date statement of purpose that accurately reflects the service. This was not provided or available at the time of the visit due to the organisation making changes to their IT systems. This compromises the regulator’s independent oversight and monitoring of the home.

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Recent inspection history

Not previously inspected Inspection report for children’s home - monitoring visit: 2592781 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies.

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Requirement Due date

(Regulation (12) (1) (2)(a)(i)(vii)) 04 May 2021

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision.

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Requirement Due date

(Regulation (16) (3)(a)(b)) 04 May 2021 Inspection report for children’s home - monitoring visit: 2592781 4

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Recommendations

 The registered person should have a system in place so that all serious events are notified, within 24 hours, to the appropriate people. The system should cover the action that should be followed if the event arises at the weekend or on a public holiday. Notification must include details of the action taken by the home’s staff in response to the event. (‘Guide to the children’s homes regulations including the quality standards’, page 63, paragraph 14.13)

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Pelican Care Group Ltd

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Children’s home details

Registered provider address: V12 Suite, Merlin Park, Ringtail Road, Burscough, Lancashire, L40 8JY

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Inspector

Natalie Bennett, Social Care Inspector Inspection report for children’s home - monitoring visit: 2592781 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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