Children's Home run by One To One Crisis Intervention Ltd in Devon

Inspection report for children’s home - monitoring visit: SC003897 1 SC003897

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One to One Crisis Intervention Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home provides care for one child at a time. The provision cares for children who may have some behavioural and/or emotional difficulties.

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This monitoring visit

This monitoring visit took place to review a compliance notice. The notice was served following the identification of significant shortfalls at the previous visit, in January 2021. The concerns were in respect of the arrangements to safeguard children.

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This monitoring visit

At the time of this monitoring visit, no children were living in this home. As a result, not all aspects of the compliance notice have been reviewed. The visit took place virtually due to the COVID-19 (coronavirus) pandemic. Video calls facilitated speaking with managers, staff and other professionals.

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This monitoring visit

The manager has been in post since November 2020. They led this monitoring visit. However, they have subsequently withdrawn their application for registration with Ofsted.

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This monitoring visit

Oversight by leaders and managers remains weak. They have not recognised several concerns or acted to reduce risks. For example, staff failed to take action to reduce the risks for one child. Managers did not identify and address this.

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This monitoring visit

In addition, leaders and managers failed to address a lack of appropriate response by staff at bedtime. Staff had not made sure a child was settled before they themselves went to bed. Subsequently, the child left the house without staff’s knowledge. Further, the police could not wake staff when they returned the child to the home in the middle of the night. Leaders and managers failed to explore or risk assess this concern to reduce future risks. Inspection report for children’s home - monitoring visit: SC003897 2 Leaders have developed a focused action plan. There is evidence of some progress. For example, relationships with other agencies have improved and there is evidence of a collaborative approach to care planning. More time is required to ensure that changes are fully implemented and embedded into practice.

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Recent inspection history

Inspection date Inspection type Inspection judgement 03/10/2018 Full Requires improvement to be good 02/11/2017 Full Good 07/12/2016 Interim Sustained effectiveness 27/04/2016 Full Good Inspection report for children’s home - monitoring visit: SC003897 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background. (Regulation 6 (1)(a)(b) (2)(b)(ii)(iv)) 31 March 2021

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at 31 March 2021 Inspection report for children’s home - monitoring visit: SC003897 4 risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(v)(vi)(vii)(b)(e))

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Requirement Due date

In particular, ensure that leaders and managers identify risk and ensure robust oversight and action.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met; and 31 March 2021 Inspection report for children’s home - monitoring visit: SC003897 5 use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(e)(f)(g)(i)(h))

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Requirement Due date

In particular, ensure that oversight by leaders is robust and that they act when children’s care has been compromised.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a) (2)(d)) 31 March 2021

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Requirement Due date

This regulation applies to a child who is looked after by a local authority.

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Requirement Due date

The registered person must co-operate with the child’s placing authority in agreeing and signing the child’s placement plan. (Regulation 17 (1) (2)) 31 March 2021

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(a)(b)) 31 March 2021

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC003897 6

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Children’s home details

Registered provider: One to One Crisis Intervention Ltd

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Children’s home details

Registered provider address: 5 Newton Road, Kingsteignton, Newton Abbot, Devon TQ12 3AL

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Inspector

Tracey Ledder, Social Care Inspector Inspection report for children’s home - monitoring visit: SC003897 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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