Children's home run by Mangrove Care Limited in Newcastle-under-Lyme

Inspection report for children’s home – monitoring visit: SC068261 1 SC068261

p.1

Mangrove Care Limited

Monitoring visit Inspected under the social care common inspection framework

p.1

Information about this children’s home

This privately owned home provides care and accommodation for up to four children with a variety of complex needs.

p.1

Information about this children’s home

The home is run by a suitable manager who is registered with Ofsted.

p.1

This monitoring visit

This home has not been inspected since 23 July 2019, when it received a good judgement. Ofsted has suspended assurance visits due to the third national lockdown in response to the COVID-19 (coronavirus) pandemic, and is undertaking monitoring inspections when needed.

p.1

This monitoring visit

This monitoring inspection was undertaken to monitor children’s welfare after Ofsted received safeguarding notifications that raised concerns about incidents which have occurred in the home. There are two children living at the home. The inspector visited the home to conduct this monitoring visit.

p.1

This monitoring visit

Children say that they feel safe and happy. Managers keep children at the heart of all they do. Managers are ambitious for the children and this ethos is spread across the entire staff team. Children form trusting relationships with staff who they can speak to if they are worried. This means that children feel listened to and confident about raising ideas and concerns.

p.1

This monitoring visit

Staff recognise and understand children’s complex needs. They monitor children’s emotional health and seek professional input when required, such as from the child and adolescent mental health services. Children have access to specialist help swiftly when needed. This multidisciplinary approach ensures that children’s health needs are identified and met effectively. Inspection report for children’s home – monitoring visit: SC068261 2 Children benefit from consistent boundaries and expectations. There is a clear behaviour management policy that provides guidance for staff to ensure that appropriate behaviour is promoted. Staff help children to understand the effect of their behaviour on themselves and others. This positive practice, along with the ability of staff to de-escalate situations, means that there are few incidents in the home.

p.1

This monitoring visit

Staff receive appropriate induction and supervision from managers. However, staff do not receive the training that they require to provide safe, effective care for the children who live in the home. For example, even though the children who live in the home have a history of self-harm and of going missing from care, staff have not received specific training in how to respond to these types of situation. This leaves staff without the essential skills and knowledge for their roles in safeguarding children.

p.2

This monitoring visit

Staff develop good working relationships with partner agencies. However, managers did not provide sufficient challenge when a placing authority failed to take the necessary steps to ensure a child’s safety. When one child, who no longer lives in the home, was repeatedly going missing, the registered manager failed to challenge the placing authority’s assessment and management of the risk that the child experienced. As a result, the child was potentially at increased risk of harm.

p.2

Recent inspection history

Inspection date Inspection type Inspection judgement 23/07/2019 Full Good 13/11/2018 Full Good 03/10/2017 Full Good 07/03/2017 Interim Sustained effectiveness Inspection report for children’s home – monitoring visit: SC068261 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

p.3

Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5(c)) 15 April 2021

p.3

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.3

Requirement Due date

helps children aspire to fulfil their potential; and

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.3

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (1)(a)(b) (2)(c)) 15 April 2021

p.3

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.3

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: SC068261 4

p.3

Children’s home details

Registered provider: Mangrove Care Limited

p.4

Children’s home details

Registered provider address: c/o 11 Clayton Road, Newcastle-under-Lyme, Staffordshire ST5 3AF

p.4

Inspector

Kev Brammer, Social Care Inspector Inspection report for children’s home – monitoring visit: SC068261 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.4

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.5