Children's home run by Keys Group Progressive Care & Education Limited in Birmingham

Inspection report for children's home - monitoring visit: SC433286 1 SC433286

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Keys Group Progressive Care & Education Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home provides care for up to three children at a time. The provision cares for children who may have some behavioural and/or emotional difficulties.

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Information about this children’s home

The manager has been in post since March 2018.

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This monitoring visit

This visit took place due to there being a significant period of time since the last inspection. The visit took place virtually. Video calls facilitated speaking with managers, staff and two children present at the time.

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This monitoring visit

All the children have lived here for significant periods of time. Despite the presence of COVID-19 (coronavirus), they all continue to make progress in all aspects of their lives. One of the children, who struggled to attend education, is now engaged and motivated. They achieved a vocational qualification at the age of 13.

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This monitoring visit

Children receive the specialist support they need. This has helped one child to manage their behaviour and interact with others more appropriately. In addition, another child was taking regular prescribed medication to help manage behaviour and emotions; this has now stopped.

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This monitoring visit

Incidents have reduced in number and significance. Physical intervention is only used as a last resort and is not commonplace. Staff spend time talking to children about how they can better manage their feelings. These discussions help children to make positive choices. One of the children told the inspector they feel calmer and able to manage frustration better.

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This monitoring visit

Children have developed positive trusting relationships with staff. Children’s aspirations are positively promoted. Staff take every opportunity to encourage Inspection report for children's home - monitoring visit: SC433286 2 children to reach their hopes and fulfil their dreams. Staff celebrate children’s achievements and encourage them to strive to be the best that they can be.

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This monitoring visit

Safeguarding concerns are managed well. The manager seeks appropriate advice from the designated officer. Children can identify an adult to talk to if they have any worries or concerns. They are confident that they would get the help they need. They feel safe living here.

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This monitoring visit

Other agencies report positive communication and collaborative working. They are kept up to date with children’s development and any emerging concerns. Managers attend important meetings in respect of children and advocate well on their behalf.

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This monitoring visit

Not all staff have received the training they need to safely manage children’s behaviour. The registered manager has raised this with the organisation’s training department. There are several more weeks anticipated before they receive the necessary training. The manager has taken steps to reduce the risk of staff becoming involved in a situation where they would need to intervene.

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This monitoring visit

There is a reluctance from leaders in respect of children having a mobile phone. This prevents children who are ready, to take appropriate risks as part of growing up. It obstructs children to be able to understand how to keep themselves safe or provide them with support should they make poor decisions.

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Recent inspection history

Inspection date Inspection type Inspection judgement 24/07/2019 Full Good 26/02/2019 Full Good 31/10/2017 Interim Sustained effectiveness 19/06/2017 Full Good Inspection report for children's home - monitoring visit: SC433286 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (c)) 01/04/2021

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Recommendations

 The registered person should encourage children to take appropriate risks as a normal part of growing up. Children should be helped to understand how to keep themselves safe, including outside the home and when using the internet or social media. (‘Guide to the children’s homes regulations including the quality standards’, page 13, paragraph 4.4)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Keys Group Progressive Care & Education Limited

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Children’s home details

Registered provider address: 2nd Floor, Maybrook House, Queensway, Halesowen, Worcestershire B63 4AH

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Inspector

Tracey Ledder, Social Care Inspector Inspection report for children's home - monitoring visit: SC433286 4 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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